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Membership Services Manager Jobs in Rochester, NY

Restore Hyper Wellness - RHWM042

General Manager

Rochester, NY · On-site

$50K - $85K/yr

  • Medical

  • Dental

  • Vision

  • PTO

You'll be accountable for hitting KPIs, driving membership growth, and cultivating a culture of ... Foster a culture of accountability, empowerment, and five-star customer service. * Serve as a role ...

Forward Leading IPA

SCN Enhanced Care Manager

Rochester, NY

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our growing membership serves individuals across more than 27 counties and includes federally ... Monitor member progress, referral outcomes, and service engagement throughout the care management ...

Forward Leading IPA

SCN Enhanced Care Manager

Rochester, NY · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our growing membership serves individuals across more than 27 counties and includes federally ... Monitor member progress, referral outcomes, and service engagement throughout the care management ...

Forward Leading IPA

SCN Enhanced Care Manager

Rochester, NY · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our growing membership serves individuals across more than 27 counties and includes federally ... Monitor member progress, referral outcomes, and service engagement throughout the care management ...

Forward Leading IPA

SCN Member Services Specialist

Rochester, NY

$23 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... membership association of safety net providers dedicated to improving healthcare outcomes for ... The Member Service Specialist bridges communication gaps between members, care managers, providers ...

Forward Leading IPA

SCN Member Services Specialist

Rochester, NY · On-site

$23 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... membership association of safety net providers dedicated to improving healthcare outcomes for ... The Member Service Specialist bridges communication gaps between members, care managers, providers ...

Forward Leading IPA

SCN Member Services Specialist

Rochester, NY · Remote

$23 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... membership association of safety net providers dedicated to improving healthcare outcomes for ... The Member Service Specialist bridges communication gaps between members, care managers, providers ...

Restore Hyper Wellness

General Manager

Rochester, NY · On-site

$50K - $85K/yr

  • Medical

  • Dental

  • Vision

  • PTO

You'll be accountable for hitting KPIs, driving membership growth, and cultivating a culture of ... Foster a culture of accountability, empowerment, and five-star customer service. * Serve as a role ...

TransPerfect

Client Services Associate

Rochester, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

We encourage our employees to have a continuous dialogue with management about growth opportunities ... membership to child-care providers, and other TransPerks. You even get your birthday off because ...

Chuck E. Cheese

Assistant Restaurant Manager

Rochester, NY · On-site

$18.38 - $20.42/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Commission potential from $0.50 to $10.00 for each Membership you sell, and from $0.15 to $3.00 for ... Coach and inspire the team to deliver outstanding guest service and ensure a safe, clean, and run ...

Chuck E. Cheese

Assistant Restaurant Manager

Rochester, NY · On-site

$18.38 - $20.42/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Commission potential from $0.50 to $10.00 for each Membership you sell, and from $0.15 to $3.00 for ... Coach and inspire the team to deliver outstanding guest service and ensure a safe, clean, and run ...

BJ's Wholesale Club

Recovery Clerk Part Time

Batavia, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Get paid every weekso that you can manage your money on your terms. * Free BJ's Memberships: Enjoy ... Job Summary Responsible for providing members with prompt and courteous service and assistance ...

BJ's Wholesale Club

Recovery Clerk Part Time

Batavia, NY

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Get paid every weekso that you can manage your money on your terms. * Free BJ's Memberships: Enjoy ... Job Summary Responsible for providing members with prompt and courteous service and assistance ...

Chuck E. Cheese

Senior Assistant Restaurant Manager

Victor, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Commission potential from $0.50 to $10.00 for each Membership you sell, and from $0.15 to $3.00 for ... Coach, teach and motivate team to maintain high quality Guest service and safety * Exercise good ...

Genesee Country Museum

Director of Development

Mumford, NY · On-site

$68K - $72K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Develop and manage corporate membership and sponsorship opportunities that connect businesses with ... Collaborate with Marketing and Visitor Services teams to promote membership and enhance the member ...

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All JobsMembership Services JobsMembership Services Manager JobsMembership Services Manager Jobs in Rochester, NY

Membership Services Manager information

See Rochester, NY salary details

$24.7K

$57K

$88.8K

How much do membership services manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for membership services manager in Rochester, NY is $57,028.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $67,600.00 per year, depending on experience, location, and employer.

What does a Membership Services Manager do?

A Membership Services Manager oversees the recruitment, retention, and satisfaction of members within an organization or association. They are responsible for developing and implementing strategies to attract new members, managing member communications, addressing member inquiries, and coordinating membership events or benefits. Their role often includes analyzing membership trends, improving the member experience, and ensuring that members receive value from their affiliation with the organization.

What are the key skills and qualifications needed to thrive as a Membership Services Manager?

To thrive as a Membership Services Manager, you need strong customer service skills, organizational abilities, and experience with membership program management, often supported by a bachelor's degree in business or a related field. Familiarity with membership management software, CRM systems, and data analysis tools is typically required. Exceptional interpersonal communication, problem-solving, and leadership skills help build member relationships and manage teams effectively. These competencies ensure efficient operations, high member satisfaction, and growth of the organization's membership base.

How does a Membership Services Manager typically collaborate with other departments to enhance member satisfaction?

A Membership Services Manager frequently works closely with departments such as marketing, events, and IT to ensure a seamless member experience. This collaboration may involve coordinating on communication strategies, resolving technical issues with membership platforms, and planning member-focused events or programs. Regular meetings and cross-functional projects help align goals and quickly address member feedback. Such teamwork is essential for identifying new opportunities to improve retention and engagement, making the role both dynamic and central to the organization's success.

What is the difference between Membership Services Manager vs Membership Coordinator?

AspectMembership Services ManagerMembership Coordinator
ResponsibilitiesOversees membership programs, manages staff, develops strategies to increase member engagementHandles member inquiries, processes memberships, assists with event coordination
Required SkillsLeadership, strategic planning, customer service, industry knowledgeCustomer service, communication, organizational skills
Work EnvironmentManagement level, often in office or club settingsSupport role, often in office or membership centers
CredentialsTypically requires experience in membership management, sometimes certifications in association managementLess formal credentials, focus on customer service experience

The Membership Services Manager and Membership Coordinator roles both focus on member engagement but differ in scope and responsibility. The manager oversees programs and staff, while the coordinator handles day-to-day member interactions. Understanding these differences helps in choosing the right career path or job fit within membership organizations.

What are the most commonly searched types of Membership Services jobs in Rochester, NY?

The most popular types of Membership Services jobs in Rochester, NY are:

What job categories do people searching Membership Services Manager jobs in Rochester, NY look for?

The top searched job categories for Membership Services Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Membership Services Manager jobs?

Cities near Rochester, NY with the most Membership Services Manager job openings:

Membership Services Manager jobs near you
Infographic showing various Membership Services Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Temporary. Highlights an 100% In-person job distribution, with an average salary of $57,028 per year, or $27.4 per hour.

General Manager

Restore Hyper Wellness - RHWM042

Rochester, NY • On-site

$50K - $85K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted yesterday

Job description

Benefits:
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Paid time off
  • Wellness resources

 What We’re Looking For 
The ideal General Manager is a community-focused leader who serves as both a business driver and a local ambassador for Restore. You’ll combine entrepreneurial thinking with servant leadership, creating a workplace culture that mirrors the wellness transformation we deliver to clients. You excel at building authentic relationships, fostering team performance, and making data-driven decisions that establish your studio as a trusted neighborhood destination and a thriving business. 
About Restore Hyper Wellness 
Restore Hyper Wellness is the award-winning creator of Hyper Wellness®—a revolutionary new category in health. With more than 200 studios across 40 states, we deliver innovative, science-backed therapies that empower clients to look and feel their best. By joining Restore, you become part of a movement dedicated to helping people expand their potential and do more of what they love. 
Role Overview 
As a General Manager, you’ll oversee the full scope of studio operations — from business performance to team leadership. You’ll be accountable for hitting KPIs, driving membership growth, and cultivating a culture of excellence that inspires both staff and clients. This role is a balance of strategic planning, hands-on leadership, and authentic relationship building. 
Location: Pittsford, NY
 Department: Management
 Reports To: Owner
 Compensation: $50,000 - $80,000
 Schedule: 40 hours per week with some weekend availability
Key Responsibilities 
Studio Performance
  • Own studio performance by developing and executing business plans that achieve KPIs, revenue, and profitability goals.
  • Monitor trends and apply data-driven decision-making to drive results.
  • Manage labor and cost models for operational efficiency
Studio Operations
  • Oversee day-to-day studio operations with a focus on client experience, brand standards, and facility excellence.
  • Ensure compliance with safety, cleanliness, and operational protocols.
  • Implement local marketing strategies, community events, and grassroots initiatives to grow awareness and memberships.
Training & Onboarding
  • Recruit, hire, and onboard new team members to deliver a consistent, high-quality client experience.
  • Provide ongoing training, development, and cross-training to ensure staff expertise across therapies and systems.
Team & Performance Management
  • Lead the employee lifecycle, including coaching, performance reviews, recognition, and corrective action when needed.
  • Foster a culture of accountability, empowerment, and five-star customer service.
  • Serve as a role model of servant leadership — demonstrating values, culture, and high performance daily.
Qualifications
  • Education: High School Diploma or equivalent (required).
  • Experience: 3–5 years of management experience (required), including hiring, training, coaching, and performance management.
  • Prior experience in health, wellness, fitness, or retail management (preferred).
  • Proven track record in sales growth and team leadership.
  • Entrepreneurial mindset with the ability to identify new opportunities.
  • Strong communication and coaching skills.
  • Ability to balance data-driven decisions with authentic human connection.
  • Flexible schedule availability, including evenings, weekends, and holidays.
Benefits
  • Health Coverage: Medical, dental, vision (Full-Time, effective within 30 days).
  • Paid Time Off (PTO): Available for Full-Time team members.
  • Wellness Perks: Complimentary and discounted Restore services.
  • Compensation: Salary plus monthly bonus
  • Career Growth: Advancement opportunities within a rapidly growing brand.
Why You’ll Love Working With Us
  • Pioneering Wellness: Be part of an industry-leading company shaping the future of wellness.
  • Impactful Leadership: Directly influence the client and employee experience while driving meaningful business outcomes.
  • Innovation & Collaboration: Lead in an environment where creativity, teamwork, and execution thrive.
  • Employee Wellness: Enjoy complimentary access to Restore’s therapies while promoting wellness in your own life.
  • Career Growth: Advance your leadership career in a growing national brand.
 Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.