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Membership Manager Jobs in Wisconsin (NOW HIRING)

Membership Sales Manager

Waupaca, WI ยท On-site

$13 - $15/hr

MEMBERSHIP SALES MANAGER AT ANYTIME FITNESS Are you looking to make a meaningful impact in people's lives? Are you seeking a fulfilling career that inspires you to help others achieve their goals?

Membership Sales Manager

Marshfield, WI ยท On-site

$13 - $15/hr

MEMBERSHIP SALES MANAGER AT ANYTIME FITNESS Are you looking to make a meaningful impact in people's lives? Are you seeking a fulfilling career that inspires you to help others achieve their goals?

Membership Sales Manager

Waupaca, WI ยท On-site

$13 - $15/hr

MEMBERSHIP SALES MANAGER AT ANYTIME FITNESS Are you looking to make a meaningful impact in people's lives? Are you seeking a fulfilling career that inspires you to help others achieve their goals?

Membership Sales Manager

Waupaca, WI ยท On-site

$13 - $15/hr

MEMBERSHIP SALES MANAGER AT ANYTIME FITNESS Are you looking to make a meaningful impact in people's lives? Are you seeking a fulfilling career that inspires you to help others achieve their goals?

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Showing results 1-20

Membership Manager information

See Wisconsin salary details

$25.2K

$58.3K

$90.8K

How much do membership manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for membership manager in Wisconsin is $58,339.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $69,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a membership manager, and why are they important?

To thrive as a Membership Manager, you need strong organizational skills, experience in membership development, and a background in sales or customer service, often supported by a relevant degree. Familiarity with customer relationship management (CRM) software and membership database systems is typically required. Excellent interpersonal skills, attention to detail, and proactive problem-solving help build lasting relationships and drive member engagement. These skills are crucial for maintaining high retention rates, fostering community, and achieving organizational growth.

What is the difference between Membership Manager vs Membership Coordinator?

AspectMembership ManagerMembership Coordinator
CredentialsRelevant experience, sometimes certifications in membership management or nonprofit administrationSimilar credentials, often entry-level or associate certifications
Work EnvironmentOversees membership strategies, manages teams, and develops programsSupports membership activities, handles member inquiries, and assists with events
Employer & Industry UsageUsed in nonprofits, associations, clubs, and professional organizationsCommonly found in similar organizations, often as entry to mid-level roles

The main difference is that Membership Managers focus on strategic planning and leadership within membership programs, while Membership Coordinators handle day-to-day member support and event coordination. Both roles are essential in membership-driven organizations, but the Manager typically has broader responsibilities and oversight.

How does a membership manager typically collaborate with other departments to enhance member satisfaction?

Membership Managers often work closely with teams such as marketing, customer service, and events to ensure a seamless and engaging experience for members. They may coordinate with marketing to develop targeted campaigns, partner with events teams to create value-added programming, and share member feedback with leadership to inform organizational improvements. Effective communication and cross-functional teamwork are essential for identifying member needs and delivering high-quality services. This collaborative environment helps Membership Managers stay attuned to trends and maintain strong member relationships.

What does a membership manager do?

A Membership Manager is responsible for overseeing the recruitment, retention, and engagement of members within an organization, association, or club. They develop strategies to attract new members, manage membership databases, and ensure current members are satisfied with their experience. Additionally, they often coordinate member communications, organize events, and analyze membership trends to improve services and grow the community.
What are the most commonly searched types of Membership jobs in Wisconsin? The most popular types of Membership jobs in Wisconsin are:
What are popular job titles related to Membership Manager jobs in Wisconsin? For Membership Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Membership Manager jobs in Wisconsin look for? The top searched job categories for Membership Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Membership Manager jobs? Cities in Wisconsin with the most Membership Manager job openings:
Infographic showing various Membership Manager job openings in Wisconsin as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $58,339 per year, or $28 per hour.

$47K - $49K/yr

Full-time

Posted 16 days ago


Job description

GENERAL FUNCTIONS:
Become part of a dedicated team committed to making a meaningful impact every day.
As the Membership Director, you will lead the way in creating exceptional experiences for our members and guests. This role calls for an enthusiastic, positive, and dynamic leader who can elevate the membership department - driving growth in member engagement and new memberships.
Under the direction of the Executive Director, the Membership Director will oversee all aspects of membership for the branch including new member recruitment, community outreach, and member retention. The Membership Director will directly supervise the Membership Manager that is responsible for leading staff teams responsible for all membership, program, and customer service operations.
ESSENTIAL DUTIES & RESPONSIBILITIES:
  1. In collaboration with the Association Director of Membership and Membership Cabinet: Develop and implement membership strategies that support recruitment of new members and retention of existing members.
  2. Create a member-focused culture and model relationship-building skills in all interactions. Foster a climate of innovation and empower staff to resolve issues and ensure member satisfaction.
  3. Recruit and hire all new staff for the membership department.
  4. Oversee the Membership Manager that is responsible for managing all day-to-day membership department operations, including, but not limited to, staff training, policy and procedure adherence, and scheduling.
  5. In collaboration with the Membership Manager, review and evaluate staff performance. Develop strategies to motivate staff and achieve goals.
  6. In collaboration with the Association Director of Membership, cultivate new members through external community outreach and a high-profile presence to encourage member engagement.
  7. Promote cross-departmental program and membership enrollment in interactions with existing and potential members. Coordinate marketing efforts to maximize enrollments and provide ongoing support to program directors on related issues.
  8. Participate in the planning of the annual budget; manage and implement the approved budget for Membership and take appropriate action to correct variances.
  9. Ensure proper implementation of front desk procedures.
  10. Organize membership events at the YMCA and represent the YMCA at community events to promote the YMCA.
  11. Coordinate and support assigned aspects of the YMCA Annual Support Campaign at the branch.
  12. Respond to elevated customer service issues, compliments, and complaints in a timely manner to increase member satisfaction and retention.
  13. Develop, meet, and exceed membership satisfaction and retention goals.
  14. Responsible for strict adherence to all YMCA of Greater Waukesha County department policies and procedures related to safety, rules and other regulations.
  15. Participate in staff meetings and/or related meetings.
  16. Direct service shifts as needed.
  17. Perform other duties as assigned.

EDUCATION AND EXPERIENCE:
  1. Bachelor's degree in related field preferred or equivalent combination of education and experience.
  2. Must have previous customer service experience.
  3. Supervisory experience in customer service preferred.
  4. Excellent personal computer skills and experience with standard business software.
  5. Ability to relate effectively to diverse groups of people from all social and economic segments of the community.

EQUAL OPPORTUNITY EMPLOYER
THE YMCA WELCOMES A DIVERSE WORKFORCE
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