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Membership Development Manager Jobs in Reston, VA

NARFE

Program and Events Coordinator

Alexandria, VA · On-site

... membership association more than 180,000 current and retired federal employees, is dedicated to ... Coordinate with business development department on sponsorship deliverables * Manage hotel or other ...

Addison Group

Membership Assistant

Washington, DC · Hybrid

$20 - $23/hr

This role offers the opportunity to manage membership inquiries, maintain accurate records, and ... Continued learning and development within the member engagement space * Work in a dynamic, mission ...

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Membership Development Manager information

See Reston, VA salary details

$11.4K

$74.4K

$110.8K

How much do membership development manager jobs pay per year?

As of May 31, 2026, the average yearly pay for membership development manager in Reston, VA is $74,413.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $97,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Membership Development Manager, and why are they important?

To thrive as a Membership Development Manager, you need strong sales, marketing, and relationship-building skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM systems, email marketing platforms, and data analytics tools is typically required. Outstanding interpersonal communication, negotiation, and organizational skills help set top performers apart. These capabilities drive effective member recruitment, retention, and engagement, which are critical to the organization's growth and sustainability.

How does a Membership Development Manager typically collaborate with other departments to achieve membership growth goals?

A Membership Development Manager regularly partners with marketing, events, and customer service teams to design and implement strategies that attract and retain members. This collaborative approach ensures that membership campaigns are well-coordinated and aligned with the organization’s overall objectives. Team meetings and cross-departmental projects are common, allowing the Membership Development Manager to share insights from member feedback and data analysis, and to work together on initiatives such as promotional events or targeted outreach programs. Effective communication and teamwork are key to successfully driving membership growth.

What does a Membership Development Manager do?

A Membership Development Manager is responsible for growing and maintaining an organization's membership base. They develop strategies to attract new members, retain current members, and enhance member engagement through events, communications, and benefits. This role often involves analyzing membership data, coordinating outreach campaigns, and working closely with other departments to ensure members' needs are met. Ultimately, their goal is to increase membership numbers and foster a strong, active community within the organization.

What is the difference between Membership Development Manager vs Membership Coordinator?

AspectMembership Development ManagerMembership Coordinator
Primary FocusStrategic growth and retention of membersAdministrative support and member engagement
ResponsibilitiesDeveloping membership strategies, building relationships, overseeing programsProcessing memberships, answering inquiries, maintaining records
Required SkillsSales, relationship management, strategic planningCustomer service, organization, communication
Work EnvironmentOffice-based, meetings, outreach eventsOffice or remote, administrative tasks

The Membership Development Manager focuses on strategic initiatives to grow and retain members, while the Membership Coordinator handles day-to-day administrative tasks and member support. Both roles are essential in membership organizations but differ in scope and responsibilities.

What job categories do people searching Membership Development Manager jobs in Reston, VA look for? The top searched job categories for Membership Development Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Membership Development Manager jobs? Cities near Reston, VA with the most Membership Development Manager job openings:
Membership Development Manager jobs near you
Infographic showing various Membership Development Manager job openings in Reston, VA as of May 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% Physical job distribution, with an average salary of $74,413 per year, or $35.8 per hour.
Manager, National Partner & Business Development

Manager, National Partner & Business Development

BBB National Programs Inc

Mclean, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

BBB National Programs

BBB National Programs is where businesses turn to enhance consumer trust and consumers are heard.


Manager, National Partner & Business Development


WHO WE ARE

We are a non-profit organization dedicated to fostering a more accountable and trustworthy marketplace. As the foremost thought leader on industry self-regulation, we are shaping the way that businesses and consumers interact with one another. As the home of U.S. independent industry self-regulation, we are currently operating more than twenty globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. Our programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create a fairer playing field for businesses, and better experience for consumers. We continue to evolve our work and grow our impact by providing business guidance and fostering best practices in areas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas.


ABOUT OUR NATIONAL PARTNERS

BBB National Programs National Partners influence the future of regulation in their industry, demonstrating to stakeholders their commitment to accountable, industry-led standards and dispute resolution programs that protect consumers and keep the playing field level for business. National Partners are champions of industry self-regulation, data privacy, consumer protection, and truth and accuracy in advertising, and support our work as the leading voice for industry self-regulation.


YOUR IMPACT

The Manager, National Partner & Business Development, supports the Director of Business Development in executing strategic growth initiatives while strengthening relationships with existing National Partners. This role is responsible for driving partner retention, deepening engagement, and contributing to new business development efforts to expand the National Partner community.

This position serves as a key contributor to the successful rollout of the organization’s membership and program growth strategy. The Manager will execute on membership, partnership, and sponsorship growth initiatives and work closely with the Vice President, Business Development and National Partners to identify, refine, and advance future growth opportunities.

The ideal candidate is highly organized, detail-oriented, and possesses strong interpersonal skills, with the ability to develop and engage a robust network of contacts that benefit the organization’s mission and growth.

This position plays a critical role in ensuring National Partners receive ongoing value, remain actively engaged, and continue to champion industry self-regulation.

Essential Duties and Responsibilities

National Partner Retention & Engagement

  • Serve as a primary relationship manager for National Partners, who include global brands, national law firms and trade associations, ensuring high levels of satisfaction and retention
  • Develop and execute partner engagement plans to increase participation across programs, events, and initiatives
  • Proactively identify and mitigate retention risks through regular check-ins, feedback collection, and value reinforcement
  • Track and report on partner engagement metrics, retention rates, and strategic trends
  • Collaborate with internal stakeholders to deliver tailored experiences and solutions that align with partner priorities
  • Facilitate onboarding for new National Partners to ensure a seamless and high-value introduction to BBB National Programs
  • Identify opportunities to increase or expand partner involvement across additional programs and services

Business Development Support

  • Support the Director in executing strategies to achieve annual National Partner acquisition goals
  • Assist in building and maintaining a robust pipeline of prospective National Partners
  • Conduct research on target organizations, industries, and key decision-makers
  • Prepare customized proposals, presentations, and outreach materials
  • Participate in outreach efforts, including meetings, calls, and follow-ups with prospective partners
  • Maintain accurate records of outreach and engagement activities in CRM systems

Value Proposition & Program Integration

  • Clearly articulate the value of National Partnership, including thought leadership, industry influence, and commitment to self-regulation
  • Work cross-functionally to align partner interests with relevant programs, events, and initiatives
  • Support the development of new engagement offerings and benefits that enhance partner value

Events & Sponsorship Support

  • Assist in planning and executing events that reinforce the value of National Partnership
  • Support conference sponsorship sales and partner participation
  • Ensure strong partner representation and engagement at BBB National Programs events

Internal Collaboration & Operations

  • Partner with marketing, program teams, and leadership to ensure consistent messaging and partner experience
  • Utilize CRM tools to manage accounts, contacts, and engagement activities effectively
  • Provide regular reporting and insights to leadership on partner engagement and business development progress

WHAT YOU WILL BRING

Must have:

  • Bachelor’s degree required
  • 4–7 years of experience in account management, partnership management, or business development
  • Strong relationship management and client service skills
  • Excellent communication and presentation abilities
  • Ability to manage multiple priorities and work in a fast-paced environment
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Experience using CRM systems (e.g., HubSpot, Microsoft Dynamics)
  • Strong organizational skills and attention to detail

Let us know if you have:

  • Experience in membership-based organizations, nonprofits, or associations
  • Exposure to corporate legal, privacy, advertising, or regulatory environments
  • Experience engaging with senior-level corporate stakeholders


WHAT WE OFFER:

At BBB National Programs, we bring a growth mindset as we advance our mission and strive to foster trust, innovation, and competition in the marketplace, while cultivating a team of talented and engaged professionals who seek out new challenges and opportunities to catalyze our progress. We are an inclusive organization, bringing a dynamic environment that supports our employees and the meaningful work we do.

Health & Welfare Benefits: You will be offered a comprehensive plan offering health, dental and vision plans, paid short-term disability insurance, and life insurance.

Financial Well-Being: Build your retirement savings with our 401k plan matching up to 7% of your contributions.

Time Off: You will have flexibility for the time you need off from work. We offer a variety of plans including vacation, personal, and wellness leave.

Wellness: We promote physical and mental wellness by providing a fully equipped on-site fitness center in our offices and an employee assistance program.

Environment: Our modern headquarters in McLean, VA, and our office in New York, NY provide the space for creativity and collaboration, and the technology resources so you can be at your best. We believe that an inclusive workforce is a strength in fulfilling our mission.

BBB National Programs is Great Place to Work® Certified and has been named as a Best Place to Work for Working Daughters.

BBB National Programs is proud to be an equal employment opportunity employer