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Membership Development Manager Jobs in Norfolk, VA

SALVATION ARMY

Membership Manager (7867)

Norfolk, VA · On-site

... development. * Analyze membership trends and performance data to identify opportunities for growth ... Manage membership operations, point-of-sale systems, financial processes, and escalated member ...

New

THE SALVATION ARMY

Membership Manager (7867)

Norfolk, VA · On-site

$55K - $69K/yr

... development. * Analyze membership trends and performance data to identify opportunities for growth ... Manage membership operations, point-of-sale systems, financial processes, and escalated member ...

New

THE SALVATION ARMY

Membership Manager (7867)

Norfolk, VA · On-site

... development. * Analyze membership trends and performance data to identify opportunities for growth ... Manage membership operations, point-of-sale systems, financial processes, and escalated member ...

New

YMCA of South Hampton Roads

Aquatics Director

Portsmouth, VA · On-site

$40K - $52K/yr

... Program Development and Membership Development * Directs and supervises all aquatic program ... Facility Management * Conducts and ensures proper maintenance of outdoor pools and indoor pools.

pmymca

Membership Experience Staff

Hampton, VA · On-site

... manage money and accounting procedures for YMCA software operations. 5. Possess business ... development by modeling the values of caring, honesty, respect and responsibility. 3. Lead in a ...

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Membership Development Manager information

See Norfolk, VA salary details

$10.6K

$69.2K

$103K

How much do membership development manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for membership development manager in Norfolk, VA is $69,205.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,700.00 and $90,500.00 per year, depending on experience, location, and employer.

What does a membership development manager do?

A Membership Development Manager is responsible for growing and maintaining an organization's membership base. They develop strategies to attract new members, retain current members, and enhance member engagement through events, communications, and benefits. This role often involves analyzing membership data, coordinating outreach campaigns, and working closely with other departments to ensure members' needs are met. Ultimately, their goal is to increase membership numbers and foster a strong, active community within the organization.

What are the key skills and qualifications needed to thrive as a membership development manager?

To thrive as a Membership Development Manager, you need strong sales, marketing, and relationship-building skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM systems, email marketing platforms, and data analytics tools is typically required. Outstanding interpersonal communication, negotiation, and organizational skills help set top performers apart. These capabilities drive effective member recruitment, retention, and engagement, which are critical to the organization's growth and sustainability.

How does a membership development manager typically collaborate with other departments to achieve membership growth goals?

A Membership Development Manager regularly partners with marketing, events, and customer service teams to design and implement strategies that attract and retain members. This collaborative approach ensures that membership campaigns are well-coordinated and aligned with the organization’s overall objectives. Team meetings and cross-departmental projects are common, allowing the Membership Development Manager to share insights from member feedback and data analysis, and to work together on initiatives such as promotional events or targeted outreach programs. Effective communication and teamwork are key to successfully driving membership growth.

What is the difference between Membership Development Manager vs Membership Coordinator?

AspectMembership Development ManagerMembership Coordinator
Primary FocusStrategic growth and retention of membersAdministrative support and member engagement
ResponsibilitiesDeveloping membership strategies, building relationships, overseeing programsProcessing memberships, answering inquiries, maintaining records
Required SkillsSales, relationship management, strategic planningCustomer service, organization, communication
Work EnvironmentOffice-based, meetings, outreach eventsOffice or remote, administrative tasks

The Membership Development Manager focuses on strategic initiatives to grow and retain members, while the Membership Coordinator handles day-to-day administrative tasks and member support. Both roles are essential in membership organizations but differ in scope and responsibilities.

What are popular job titles related to Membership Development Manager jobs in Norfolk, VA?

For Membership Development Manager jobs in Norfolk, VA, the most frequently searched job titles are:

What job categories do people searching Membership Development Manager jobs in Norfolk, VA look for?

The top searched job categories for Membership Development Manager jobs in Norfolk, VA are:

What cities near Norfolk, VA are hiring for Membership Development Manager jobs?

Cities near Norfolk, VA with the most Membership Development Manager job openings:

Membership Development Manager jobs near you
Infographic showing various Membership Development Manager job openings in Norfolk, VA as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $69,205 per year, or $33.3 per hour.

Membership Manager (7867)

SALVATION ARMY

Norfolk, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Salvation Army rating

6.0

Company rating: 6.0 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

600th of 786 rated non-profit organizations

Job description

Schedule/Hours: Full-Time, Exempt Position. Must be available to work a flexible schedule including occasional evenings, weekends, and holidays based on Kroc Center operational needs.

This position is responsible for:

Are you passionate about building relationships, creating exceptional customer experiences, and making a positive impact in your community? The Salvation Army Kroc Center is seeking an energetic and results-driven Membership Manager to lead membership sales, engagement, retention, and customer service initiatives. This leadership role oversees the Member Services team, develops strategies to attract and retain members, cultivates community partnerships, and helps ensure every guest experiences the welcoming environment that makes the Kroc Center a cornerstone of our community. The Membership Manager plays a vital role in advancing The Salvation Army's mission while helping individuals and families connect to programs, services, and opportunities that enrich lives.

Key Responsibilities:

  • Lead membership recruitment, retention, engagement, and collections efforts to achieve organizational goals.
  • Supervise, mentor, train, and develop Member Services staff while fostering a culture of excellence in customer service.  
  • Build relationships within the community through outreach, tours, special events, and corporate partnership development. 
  • Analyze membership trends and performance data to identify opportunities for growth and enhanced member experiences. 
  • Manage membership operations, point-of-sale systems, financial processes, and escalated member concerns with professionalism and care.

Physical Requirements and Working Conditions:

  • Ability to meet attendance requirements. 
  • Ability to read, write, and communicate effectively in English. 
  • Ability to operate general office equipment and perform clerical and administrative tasks.
  • Ability to occasionally lift and carry light objects weighing less than 25 pounds. 
  • Work is performed in a fast-paced community center environment with frequent interaction with members, guests, and visitors from diverse backgrounds. 

Employee Benefits:

  • Competitive Benefits Package
  • Paid Time Off and Holidays
  • Medical, Dental, and Vision Insurance
  • Retirement Plan
  • Opportunity to make a meaningful impact in the community through The Salvation Army's mission
  • Bachelor's degree from an accredited college or university in Business Administration, Communications, Marketing, or a related field. 
  • Two years of progressively responsible experience supervising employees in a customer service environment. 
  • Strong leadership, customer service, sales, communication, and organizational skills. 
  • Ability to build relationships, solve problems, analyze data, and motivate teams to achieve goals. 
  • Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Licenses and Certifications:

  • Valid State Driver's License. 

Equal Opportunity Employer: Veterans | Disabled

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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