Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team. You will build and participate in ...
Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team. You will build and participate in ...
Membership Concierge
$14 - $18/hr
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...
Membership Concierge
$14 - $18/hr
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...
Membership Concierge
Medford, MA · On-site
$15/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Membership Concierge
Medford, MA · On-site
$15/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team. You will build and participate in ...
Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team. You will build and participate in ...
Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team. You will build and participate in ...
Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team. You will build and participate in ...
Membership Concierge
$14.75 - $19/hr
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...
Membership Concierge
$14.75 - $19/hr
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...
Membership Concierge
Shelby, MI · On-site
$14.25 - $18.25/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Membership Concierge
Shelby, MI · On-site
$14.25 - $18.25/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Membership Concierge
$14 - $18/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Membership Concierge
$14 - $18/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Membership Concierge
Urbandale, IA · On-site
$14.25 - $18.50/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Membership Concierge
Urbandale, IA · On-site
$14.25 - $18.50/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Membership Concierge Leader
New York, NY · On-site
$104K/yr
Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team. You will build and participate in ...
Membership Concierge Leader
New York, NY · On-site
$104K/yr
Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team. You will build and participate in ...
Membership Concierge -II
Tempe, AZ · On-site
$15.25 - $19.50/hr
The Membership Concierge position offers presence and prominence within our healthy way of life community affording you the opportunity to help members live heathier, happier lives. Position Summary ...
Membership Concierge -II
Tempe, AZ · On-site
$15.25 - $19.50/hr
The Membership Concierge position offers presence and prominence within our healthy way of life community affording you the opportunity to help members live heathier, happier lives. Position Summary ...
Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team. You will build and participate in ...
Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team. You will build and participate in ...
Position Summary The Membership Concierge Manager delivers a best in class experience for all club members and guests, through leadership of the Membership Concierge Team. You will build and actively ...
Position Summary The Membership Concierge Manager delivers a best in class experience for all club members and guests, through leadership of the Membership Concierge Team. You will build and actively ...
Membership Concierge
Roseville, CA · On-site
$16.50/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Membership Concierge
Roseville, CA · On-site
$16.50/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Membership Concierge
Golden, CO · On-site
$17.25/hr
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...
Membership Concierge
Golden, CO · On-site
$17.25/hr
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...
Membership Concierge
Houston, TX · On-site
$14.75 - $19/hr
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...
Membership Concierge
Houston, TX · On-site
$14.75 - $19/hr
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...
Membership Concierge
Overland Park, KS · On-site
$15.25 - $19.75/hr
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...
Membership Concierge
Overland Park, KS · On-site
$15.25 - $19.75/hr
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...
Membership Concierge
Chanhassen, MN · On-site
$15.50/hr
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...
Membership Concierge
Chanhassen, MN · On-site
$15.50/hr
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...
Membership Concierge
Centennial, CO · On-site
$17.25/hr
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...
Membership Concierge
Centennial, CO · On-site
$17.25/hr
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...
Membership Concierge
Medford, OR · On-site
$15/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Membership Concierge
Medford, OR · On-site
$15/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Membership Concierge information
See salary details
$11.06 - $12.37
3% of jobs
$12.37 - $13.68
6% of jobs
$14.82 is the 25th percentile. Wages below this are outliers.
$13.68 - $14.99
18% of jobs
$14.99 - $16.30
16% of jobs
The median wage is $16.78 / hr.
$16.30 - $17.61
19% of jobs
$17.61 - $18.92
12% of jobs
$19.07 is the 75th percentile. Wages above this are outliers.
$18.92 - $20.24
12% of jobs
$20.24 - $21.55
5% of jobs
$21.55 - $22.86
4% of jobs
$22.86 - $24.17
3% of jobs
$24.17 - $25.48
2% of jobs
$11
$18
$25
How much do membership concierge jobs pay per hour?
As of Jul 2, 2026, the average hourly pay for membership concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.
How much does a lifetime membership concierge leader make?
A lifetime membership concierge leader typically earns between $50,000 and $80,000 annually, depending on experience, location, and organization size. Leadership roles in concierge services often include additional benefits such as bonuses or performance incentives.
What does a Membership Concierge do?
A Membership Concierge is responsible for providing personalized service and support to members of an organization, club, or facility. Their duties often include greeting members, assisting with account management, handling inquiries or concerns, and ensuring a positive overall experience. They may also coordinate special requests, provide information about amenities and services, and help facilitate member events or programs. The goal of a Membership Concierge is to enhance member satisfaction and retention by delivering high-quality, attentive service.
What is the difference between Membership Concierge vs Membership Coordinator?
| Aspect | Membership Concierge | Membership Coordinator |
|---|---|---|
| Required Credentials | Customer service experience, familiarity with membership services | Customer service, administrative skills, sometimes certifications in membership management |
| Work Environment | Luxury clubs, gyms, resorts, high-end organizations | Membership departments in clubs, associations, nonprofits, gyms |
| Employer & Industry Usage | Used in hospitality, fitness, and exclusive clubs | Common in membership-based organizations and clubs |
| Search & Comparison Intent | People comparing roles focused on member experience and service | People looking for roles involving membership administration and coordination |
The main difference is that a Membership Concierge primarily focuses on providing personalized service and enhancing member experience, often in luxury or high-end settings. A Membership Coordinator handles administrative tasks related to membership management, such as processing applications and maintaining records. Both roles require strong customer service skills, but the Concierge role emphasizes personalized service, while the Coordinator role emphasizes administrative duties.
What jobs make $1,000,000 a year?
Jobs that can earn $1,000,000 annually include high-level executive roles such as CEOs, investment bankers, and successful entrepreneurs, often supplemented by bonuses, stock options, or profit sharing. Certain specialized professions like top surgeons, professional athletes, and celebrity entertainers also reach this income level, typically requiring extensive experience, skills, and a strong professional network.
How much do you get paid as a concierge?
Concierge salaries typically range from $12 to $25 per hour, depending on experience, location, and the employer. Full-time concierge positions often offer annual salaries between $25,000 and $50,000, with benefits such as customer service skills and familiarity with booking systems being advantageous.
What are some common challenges faced by a Membership Concierge, and how can they be addressed?
Membership Concierges often encounter challenges such as balancing personalized service with high-volume member requests and efficiently resolving complex issues on the spot. To address these, strong communication skills and a thorough understanding of membership benefits are essential. Proactive problem-solving, staying organized, and collaborating closely with other departments—such as sales, operations, and customer service—help ensure that each member receives timely and attentive support. Regular training and staying updated on program changes also contribute to delivering outstanding service and overcoming daily challenges.
What are the key skills and qualifications needed to thrive as a Membership Concierge, and why are they important?
To thrive as a Membership Concierge, you need strong customer service skills, attention to detail, and experience in hospitality or member relations, often supported by a high school diploma or equivalent. Familiarity with CRM systems, point-of-sale software, and membership management tools is typically required. Outstanding interpersonal communication, problem-solving abilities, and a proactive attitude help you excel in anticipating and fulfilling member needs. These competencies ensure positive member experiences, retention, and the smooth operation of membership services.
What is a membership concierge?
A membership concierge is a customer service professional who assists members with their needs, manages memberships, and provides personalized support to enhance member experience. They often work in clubs, gyms, or organizations, using communication skills and knowledge of services to address inquiries and resolve issues efficiently.
More about Membership Concierge jobs
What job categories do people searching Membership Concierge jobs look for? The top searched job categories for Membership Concierge jobs are:
Life Time rating
6.5
Based on 384 frontline employees who took The Breakroom Quiz
23rd of 61 rated gym and leisure clubs
Job description
Position Summary
The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team. You will build and participate in a culture which delivers excellence in the guest experience, service execution and member retention as aligned with our premium brand. In this role, you will leverage your expertise to drive a team creating value-based relationships connecting members and guests to programs and services which help meet their healthy way of life goals. This position will serve as the right hand to the Club General Manager, connecting all in-center departments to ensure seamless operations, partnership and member engagement. The Membership Concierge Leader will embody a growth mindset, desire to develop professionally, and ambition to advance into a General Manager role. This role requires excellent leadership, excellent communication skills, and a deep commitment to enhancing the member experience while aiding in the success of the entire club.
Job Duties/Responsibilities
- Regularly participates in Life Time's classes, activities, events and programming
- Embodies the Life Time brand commitment to a healthy lifestyle professionally and personally
- Leads in zone by exemplifying service excellence and being a member connectivity specialist
- Encourages team members to exceed their own expectations and aim for higher performance
- Onboard and certify team members - Cast to perfection and certify to exhaustion
- Provides guidance, help, coaching, and feedback to enhance member engagement
- Meticulously manages schedules and zone rotations to ensure optimal performance and efficiency
- Functional pro in executing business protocols including new member acquisition, existing member retention and new member connectivity
Minimum Required Qualifications
This position requires a high level of skill related to written and verbal communication, customer service, service recovery, business planning, management of processes, expense and revenue tracking, team building and sales.
Education:
- High School Diploma or Equivalent
Years of Experience:
- 3+ years of managerial experience
- 3+ years of customer service experience
- 3+ years of sales experience
- 3+ years of achieving budget goals
Licenses / Certifications / Registrations:
- CPR/AED certification required within 30 days of hire
Preferred Qualifications:
- Bachelor's or Associate's degree
- Hospitality management or similar degree/certification
- Fitness related experience including PT or Group Fitness certification
- Superior time management skills
- Ability to prioritize tasks
- Adapts to change and innovation
- Experience with Microsoft Dynamics CRM and Microsoft Office Suite
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
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