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Membership Concierge Jobs (NOW HIRING)

Gansevoort Hotel Group

Membership Concierge

Manhattan, NY · On-site

$17 - $22/hr

Membership Concierge - Seven24 Collective (Luxury Private Members Club) New York, NY | In-Person About the Role Seven24 Collective, part of the Gansevoort Hotel Group, is seeking a Membership ...

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Life Time

Membership Concierge

Austin, TX

$15.25 - $19.75/hr

The Membership Concierge position offers presence and prominence within our healthy way of life community affording you the opportunity to help members live heathier, happier lives. Position Summary ...

Life Time

Membership Concierge

Pickerington, OH

$13.75 - $17.75/hr

Position Summary The Membership Concierge III delivers the highest quality customer service to all members and guests. In this role, you will actively promote Life Time to prospective members, assist ...

Life Time

Membership Concierge

Des Moines, IA · On-site

$15.25 - $19.50/hr

Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...

Life Time

Membership Concierge Leader

Decatur, GA

$14.75 - $19/hr

Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team. You will build and participate in ...

Life Time, Inc.

Membership Concierge Leader

Katy, TX · On-site

$14.25 - $18.25/hr

Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team. You will build and participate in ...

Life Time

Membership Concierge Leader

Durango, CO · On-site

$14.50 - $18.75/hr

Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team. You will build and participate in ...

Life Time, Inc.

Membership Concierge

San Antonio, TX · On-site

$13.25 - $17.25/hr

Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...

Life Time

Membership Concierge Leader

Katy, TX

$14 - $18/hr

Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team. You will build and participate in ...

Life Time, Inc.

Membership Concierge

Ardmore, PA · On-site

$15 - $19.25/hr

Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...

Life Time, Inc.

Membership Concierge

Canton, MI · On-site

$14.25 - $18.50/hr

Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...

Life Time, Inc.

Membership Concierge

Saint Louis, MO · On-site

$14.50 - $18.75/hr

Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...

Life Time

Membership Concierge

Coral Gables, FL

$14.75 - $19/hr

Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...

Life Time, Inc.

Membership Concierge

Tampa, FL · On-site

$14.75 - $19/hr

Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...

Life Time, Inc.

Membership Concierge

Houston, TX · On-site

$14.75 - $19/hr

Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...

Life Time

Membership Concierge

Sugar Land, TX · On-site

$14 - $18/hr

Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...

Life Time

Membership Concierge

San Antonio, TX

$14 - $18/hr

Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...

Life Time

Membership Concierge -II

Tempe, AZ

$14.75 - $19.25/hr

The Membership Concierge position offers presence and prominence within our healthy way of life community affording you the opportunity to help members live heathier, happier lives. Position Summary ...

Life Time, Inc.

Membership Concierge

Pickerington, OH · On-site

$13.75 - $17.75/hr

Position Summary The Membership Concierge III delivers the highest quality customer service to all members and guests. In this role, you will actively promote Life Time to prospective members, assist ...

Life Time

Membership Concierge

Ardmore, OK · On-site

$13 - $17/hr

Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...

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Membership Concierge information

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$11

$18

$25

How much do membership concierge jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for membership concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

How much does a lifetime membership concierge leader make?

A lifetime membership concierge leader typically earns between $50,000 and $80,000 annually, depending on experience, location, and organization size. Leadership roles in concierge services often include additional benefits such as bonuses or performance incentives.

What does a Membership Concierge do?

A Membership Concierge is responsible for providing personalized service and support to members of an organization, club, or facility. Their duties often include greeting members, assisting with account management, handling inquiries or concerns, and ensuring a positive overall experience. They may also coordinate special requests, provide information about amenities and services, and help facilitate member events or programs. The goal of a Membership Concierge is to enhance member satisfaction and retention by delivering high-quality, attentive service.

What is the difference between Membership Concierge vs Membership Coordinator?

AspectMembership ConciergeMembership Coordinator
Required CredentialsCustomer service experience, familiarity with membership servicesCustomer service, administrative skills, sometimes certifications in membership management
Work EnvironmentLuxury clubs, gyms, resorts, high-end organizationsMembership departments in clubs, associations, nonprofits, gyms
Employer & Industry UsageUsed in hospitality, fitness, and exclusive clubsCommon in membership-based organizations and clubs
Search & Comparison IntentPeople comparing roles focused on member experience and servicePeople looking for roles involving membership administration and coordination

The main difference is that a Membership Concierge primarily focuses on providing personalized service and enhancing member experience, often in luxury or high-end settings. A Membership Coordinator handles administrative tasks related to membership management, such as processing applications and maintaining records. Both roles require strong customer service skills, but the Concierge role emphasizes personalized service, while the Coordinator role emphasizes administrative duties.

What jobs make $1,000,000 a year?

Jobs that can earn $1,000,000 annually include high-level executive roles such as CEOs, investment bankers, and successful entrepreneurs, often supplemented by bonuses, stock options, or profit sharing. Certain specialized professions like top surgeons, professional athletes, and celebrity entertainers also reach this income level, typically requiring extensive experience, skills, and a strong professional network.

How much do you get paid as a concierge?

Concierge salaries typically range from $12 to $25 per hour, depending on experience, location, and the employer. Full-time concierge positions often offer annual salaries between $25,000 and $50,000, with benefits such as customer service skills and familiarity with booking systems being advantageous.

What are some common challenges faced by a Membership Concierge, and how can they be addressed?

Membership Concierges often encounter challenges such as balancing personalized service with high-volume member requests and efficiently resolving complex issues on the spot. To address these, strong communication skills and a thorough understanding of membership benefits are essential. Proactive problem-solving, staying organized, and collaborating closely with other departments—such as sales, operations, and customer service—help ensure that each member receives timely and attentive support. Regular training and staying updated on program changes also contribute to delivering outstanding service and overcoming daily challenges.

What are the key skills and qualifications needed to thrive as a Membership Concierge, and why are they important?

To thrive as a Membership Concierge, you need strong customer service skills, attention to detail, and experience in hospitality or member relations, often supported by a high school diploma or equivalent. Familiarity with CRM systems, point-of-sale software, and membership management tools is typically required. Outstanding interpersonal communication, problem-solving abilities, and a proactive attitude help you excel in anticipating and fulfilling member needs. These competencies ensure positive member experiences, retention, and the smooth operation of membership services.

What is a membership concierge?

A membership concierge is a customer service professional who assists members with their needs, manages memberships, and provides personalized support to enhance member experience. They often work in clubs, gyms, or organizations, using communication skills and knowledge of services to address inquiries and resolve issues efficiently.
More about Membership Concierge jobs
What job categories do people searching Membership Concierge jobs look for? The top searched job categories for Membership Concierge jobs are:
Membership Concierge jobs near you
Infographic showing various Membership Concierge job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.
Membership Concierge

Membership Concierge

Gansevoort Hotel Group

Manhattan, NY • On-site

$17 - $22/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Membership Concierge – Seven24 Collective (Luxury Private Members Club)

New York, NY | In-Person


About the Role

Seven24 Collective, part of the Gansevoort Hotel Group, is seeking a Membership Concierge to deliver an elevated, high-touch experience to our members while overseeing the full lifecycle of membership operations.


This is a front-facing, relationship-driven role that blends luxury concierge service with backend membership management. You will serve as the face of the club, a trusted point of contact, and a key operator ensuring every interaction is seamless, personalized, and aligned with our brand standards.


If you are polished, detail-oriented, and thrive in a dynamic hospitality environment—this is an exceptional opportunity to grow within a luxury lifestyle brand.


What You’ll Do

Deliver Exceptional Member Experience

  • Serve as the primary point of contact for all members
  • Greet members by name and provide a warm, personalized experience
  • Maintain a strong presence on the floor, actively engaging with members
  • Promote events, programming, and club offerings

Oversee Membership Operations

  • Manage onboarding, renewals, billing, and account updates
  • Maintain accurate and up-to-date member records within CRM platforms (e.g., PeopleVine)
  • Oversee member payments and ensure compliance with company policies
  • Generate reports on membership activity, applications, and retention

Drive Engagement & Retention

  • Support prospective members through the application process
  • Lead new member onboarding and integration into the community
  • Track member preferences, behaviors, and engagement
  • Proactively follow up with inactive or at-risk members

Support Events & Programming

  • Manage reservations and sign-ups for events and programming
  • Collaborate with Membership, Programming, and F&B teams
  • Support execution of events to ensure a seamless experience

Communication & Service Excellence

  • Respond to all member inquiries (phone, email, app) promptly and professionally
  • Resolve member concerns within 24 hours, escalating when necessary
  • Maintain discretion and professionalism, especially with sensitive matters

Team & Culture

  • Act as a brand ambassador for Seven24 Collective and Gansevoort
  • Uphold all service standards, including Coyle and company core values
  • Support training and ensure consistency in service delivery


What You Bring

  • 2+ years of customer-facing experience, ideally in luxury hospitality or membership environments
  • Passion for delivering high-touch, personalized service
  • Experience with CRM or membership platforms (PeopleVine, Salesforce, or similar)
  • Strong communication skills (written and verbal)
  • Highly organized with strong attention to detail
  • Ability to multitask and perform in a fast-paced environment
  • Polished, professional, and approachable demeanor
  • Flexible availability (evenings, weekends, holidays)
  • Multilingual skills are a plus

Physical Requirements

  • Ability to stand and/or remain stationary for extended periods (8+ hours)
  • Ability to lift or move items up to 40 lbs
  • Comfortable working on a computer and handling administrative tasks
  • Strong communication abilities (speaking, hearing, and interacting with guests)


Why Join Seven24 Collective?

  • Be part of a luxury, members-only experience in NYC
  • Collaborate with a dynamic team across hospitality, events, and lifestyle
  • Opportunity for growth within Gansevoort Hotel Group


This role is ideal for someone who thrives on building relationships, anticipates needs before they arise, and takes pride in delivering exceptional service at every touchpoint.


Apply today and become part of a team redefining the private membership experience.

Apply