Membership Concierge
$15.25 - $19.75/hr
The Membership Concierge position offers presence and prominence within our healthy way of life community affording you the opportunity to help members live heathier, happier lives. Position Summary ...
Membership Concierge
$15.25 - $19.75/hr
The Membership Concierge position offers presence and prominence within our healthy way of life community affording you the opportunity to help members live heathier, happier lives. Position Summary ...
Membership Concierge
San Antonio, TX · On-site
$14.25 - $18.50/hr
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...
Membership Concierge
San Antonio, TX · On-site
$14.25 - $18.50/hr
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...
Membership Concierge
Birmingham, AL · On-site
$14.50 - $18.75/hr
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...
Membership Concierge
Birmingham, AL · On-site
$14.50 - $18.75/hr
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...
Membership Concierge
Des Moines, IA · On-site
$15.25 - $19.50/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Membership Concierge
Des Moines, IA · On-site
$15.25 - $19.50/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Membership Concierge
Ardmore, PA · On-site
$15 - $19.25/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Membership Concierge
Ardmore, PA · On-site
$15 - $19.25/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Membership Concierge
Phoenix, AZ · On-site
$14 - $18.25/hr
Position Summary The Membership Concierge III delivers the highest quality customer service to all members and guests. In this role, you will actively promote Life Time to prospective members, assist ...
Membership Concierge
Phoenix, AZ · On-site
$14 - $18.25/hr
Position Summary The Membership Concierge III delivers the highest quality customer service to all members and guests. In this role, you will actively promote Life Time to prospective members, assist ...
Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team. You will build and participate in ...
Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team. You will build and participate in ...
Membership Concierge
Fairfax, VA · On-site
$15.75 - $20.50/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Membership Concierge
Fairfax, VA · On-site
$15.75 - $20.50/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Membership Concierge
Edina, MN · On-site
$13.25/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Membership Concierge
Edina, MN · On-site
$13.25/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Membership Concierge
Ardmore, OK · On-site
$13 - $17/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Membership Concierge
Ardmore, OK · On-site
$13 - $17/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Membership Concierge Leader
$16.25 - $21/hr
Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team. You will build and participate in ...
Membership Concierge Leader
$16.25 - $21/hr
Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team. You will build and participate in ...
Membership Concierge
Pickerington, OH · On-site
$13.75 - $17.75/hr
Position Summary The Membership Concierge III delivers the highest quality customer service to all members and guests. In this role, you will actively promote Life Time to prospective members, assist ...
Membership Concierge
Pickerington, OH · On-site
$13.75 - $17.75/hr
Position Summary The Membership Concierge III delivers the highest quality customer service to all members and guests. In this role, you will actively promote Life Time to prospective members, assist ...
$16.50 - $21.25/hr
Position Summary The Membership Concierge III delivers the highest quality customer service to all members and guests. In this role, you will actively promote Life Time to prospective members, assist ...
$16.50 - $21.25/hr
Position Summary The Membership Concierge III delivers the highest quality customer service to all members and guests. In this role, you will actively promote Life Time to prospective members, assist ...
Membership Concierge
Pickerington, OH · On-site
$13.75 - $17.75/hr
Position Summary The Membership Concierge III delivers the highest quality customer service to all members and guests. In this role, you will actively promote Life Time to prospective members, assist ...
Membership Concierge
Pickerington, OH · On-site
$13.75 - $17.75/hr
Position Summary The Membership Concierge III delivers the highest quality customer service to all members and guests. In this role, you will actively promote Life Time to prospective members, assist ...
Membership Concierge
Decatur, GA · On-site
$14.75 - $19/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Membership Concierge
Decatur, GA · On-site
$14.75 - $19/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Membership Concierge
Lawrenceville, GA · On-site
$13.50 - $17.25/hr
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...
Membership Concierge
Lawrenceville, GA · On-site
$13.50 - $17.25/hr
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...
Membership Concierge
Coral Gables, FL · On-site
$14.75 - $19/hr
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...
New
Membership Concierge
Coral Gables, FL · On-site
$14.75 - $19/hr
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...
New
Membership Concierge
Medford, MA · On-site
$15/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Membership Concierge
Medford, MA · On-site
$15/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Membership Concierge
Shelby, MI · On-site
$14.25 - $18.25/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Membership Concierge
Shelby, MI · On-site
$14.25 - $18.25/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Membership Concierge
Urbandale, IA · On-site
$14.25 - $18.50/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Membership Concierge
Urbandale, IA · On-site
$14.25 - $18.50/hr
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...
Membership Concierge information
See salary details
$11.06 - $12.37
3% of jobs
$12.37 - $13.68
6% of jobs
$14.82 is the 25th percentile. Wages below this are outliers.
$13.68 - $14.99
18% of jobs
$14.99 - $16.30
16% of jobs
The median wage is $16.78 / hr.
$16.30 - $17.61
19% of jobs
$17.61 - $18.92
12% of jobs
$19.07 is the 75th percentile. Wages above this are outliers.
$18.92 - $20.24
12% of jobs
$20.24 - $21.55
5% of jobs
$21.55 - $22.86
4% of jobs
$22.86 - $24.17
3% of jobs
$24.17 - $25.48
2% of jobs
$11
$18
$25
How much do membership concierge jobs pay per hour?
As of Jun 9, 2026, the average hourly pay for membership concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.
What does a Membership Concierge do?
A Membership Concierge is responsible for providing personalized service and support to members of an organization, club, or facility. Their duties often include greeting members, assisting with account management, handling inquiries or concerns, and ensuring a positive overall experience. They may also coordinate special requests, provide information about amenities and services, and help facilitate member events or programs. The goal of a Membership Concierge is to enhance member satisfaction and retention by delivering high-quality, attentive service.
What is the difference between Membership Concierge vs Membership Coordinator?
| Aspect | Membership Concierge | Membership Coordinator |
|---|---|---|
| Required Credentials | Customer service experience, familiarity with membership services | Customer service, administrative skills, sometimes certifications in membership management |
| Work Environment | Luxury clubs, gyms, resorts, high-end organizations | Membership departments in clubs, associations, nonprofits, gyms |
| Employer & Industry Usage | Used in hospitality, fitness, and exclusive clubs | Common in membership-based organizations and clubs |
| Search & Comparison Intent | People comparing roles focused on member experience and service | People looking for roles involving membership administration and coordination |
The main difference is that a Membership Concierge primarily focuses on providing personalized service and enhancing member experience, often in luxury or high-end settings. A Membership Coordinator handles administrative tasks related to membership management, such as processing applications and maintaining records. Both roles require strong customer service skills, but the Concierge role emphasizes personalized service, while the Coordinator role emphasizes administrative duties.
What are some common challenges faced by a Membership Concierge, and how can they be addressed?
Membership Concierges often encounter challenges such as balancing personalized service with high-volume member requests and efficiently resolving complex issues on the spot. To address these, strong communication skills and a thorough understanding of membership benefits are essential. Proactive problem-solving, staying organized, and collaborating closely with other departments—such as sales, operations, and customer service—help ensure that each member receives timely and attentive support. Regular training and staying updated on program changes also contribute to delivering outstanding service and overcoming daily challenges.
What are the key skills and qualifications needed to thrive as a Membership Concierge, and why are they important?
To thrive as a Membership Concierge, you need strong customer service skills, attention to detail, and experience in hospitality or member relations, often supported by a high school diploma or equivalent. Familiarity with CRM systems, point-of-sale software, and membership management tools is typically required. Outstanding interpersonal communication, problem-solving abilities, and a proactive attitude help you excel in anticipating and fulfilling member needs. These competencies ensure positive member experiences, retention, and the smooth operation of membership services.
More about Membership Concierge jobs
What job categories do people searching Membership Concierge jobs look for? The top searched job categories for Membership Concierge jobs are:
Life Time rating
6.6
Based on 379 frontline employees who took The Breakroom Quiz
22nd of 61 rated gym and leisure clubs
Job description
Job Profile Summary
Life Time Athletic Resorts are destinations for hospitality professionals seeking a lifestyle career with an established and growing company. The Membership Concierge position offers presence and prominence within our healthy way of life community affording you the opportunity to help members live heathier, happier lives.
Position Summary
As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.
Job Duties and Responsibilities
Operates as first point of contact for members and guests entering resort
Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
Receives and facilitates incoming phone calls from members and guests
Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
Serves as point of contact for new member acquisition and member retention interactions
Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Position Requirements
High School graduate or equivalent
Minimum of 1 year of customer service experience
Passion to serve others
Effective communication skills
Preferred Requirements
Bachelor's Degree in Hospitality
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
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