Partner with the Membership Committee (Ambassador Program) to connect with new members, answer questions, and provide invitations to events. o 90 days: Review spend and member interest reports ...
Quick apply
Partner with the Membership Committee (Ambassador Program) to connect with new members, answer questions, and provide invitations to events. o 90 days: Review spend and member interest reports ...
Quick apply
Partner with the Membership Committee (Ambassador Program) to connect with new members, answer questions, and provide invitations to events. o 90 days: Review spend and member interest reports ...
$80K - $95K/yr
Support communication and coordination between staff, volunteers, committees, Trustees, and leadership * Assist the Board in implementing organizational priorities and long-term planning Membership ...
$80K - $95K/yr
Support communication and coordination between staff, volunteers, committees, Trustees, and leadership * Assist the Board in implementing organizational priorities and long-term planning Membership ...
$26 - $35.25/hr
Act as a staff liaison to a designated Membership Committee. * Prepare and distribute monthly reports for committee review. * File and organize incoming membership applications, letters of support ...
$26 - $35.25/hr
Act as a staff liaison to a designated Membership Committee. * Prepare and distribute monthly reports for committee review. * File and organize incoming membership applications, letters of support ...
$26 - $35.25/hr
Act as a staff liaison to a designated Membership Committee. * Prepare and distribute monthly reports for committee review. * File and organize incoming membership applications, letters of support ...
Quick apply
$26 - $35.25/hr
Act as a staff liaison to a designated Membership Committee. * Prepare and distribute monthly reports for committee review. * File and organize incoming membership applications, letters of support ...
Charlotte, NC · On-site
$26 - $35.25/hr
Act as a staff liaison to a designated Membership Committee. * Prepare and distribute monthly reports for committee review. * File and organize incoming membership applications, letters of support ...
Charlotte, NC · On-site
$26 - $35.25/hr
Act as a staff liaison to a designated Membership Committee. * Prepare and distribute monthly reports for committee review. * File and organize incoming membership applications, letters of support ...
The membership committee will check a minimum of three references on each applicant. Any unfavorable references may cause the application to be rejected. The membership committee will determine what ...
The membership committee will check a minimum of three references on each applicant. Any unfavorable references may cause the application to be rejected. The membership committee will determine what ...
Membership Committee Activation * Coordinate and execute recurring small-group NVC Connects sessions as a structured recruitment channel. * Support activation of the Membership Committee as a ...
Membership Committee Activation * Coordinate and execute recurring small-group NVC Connects sessions as a structured recruitment channel. * Support activation of the Membership Committee as a ...
The membership committee will check a minimum of three references on each applicant. Any unfavorable references may cause the application to be rejected. The membership committee will determine what ...
The membership committee will check a minimum of three references on each applicant. Any unfavorable references may cause the application to be rejected. The membership committee will determine what ...
Be Seen First
Livermore, CA · On-site
$100K - $125K/yr
Establish and maintain rapport with committee chairs to assure a smooth and productive working relationship. o General membership: always respond professionally and quickly to inquiries or requests ...
Quick apply
Be Seen First
Livermore, CA · On-site
$100K - $125K/yr
Establish and maintain rapport with committee chairs to assure a smooth and productive working relationship. o General membership: always respond professionally and quickly to inquiries or requests ...
Oversight of the membership committee, maintenance and development of positive relations with all members and guests as well as delivering the best possible experience for Cowboys Club Members. The ...
Oversight of the membership committee, maintenance and development of positive relations with all members and guests as well as delivering the best possible experience for Cowboys Club Members. The ...
Be Seen First
Livermore, CA · On-site
$100K - $125K/yr
Establish and maintain rapport with committee chairs to assure a smooth and productive working relationship. o General membership: always respond professionally and quickly to inquiries or requests ...
Quick apply
Be Seen First
Livermore, CA · On-site
$100K - $125K/yr
Establish and maintain rapport with committee chairs to assure a smooth and productive working relationship. o General membership: always respond professionally and quickly to inquiries or requests ...
Manhattan, NY · Remote
$84K - $94K/yr
Serve as primary partner for external Professional Membership committee, to gather input for optimizing the program. * Manage digital engagement and communication platforms, including healthcare ...
Quick apply
Manhattan, NY · Remote
$84K - $94K/yr
Serve as primary partner for external Professional Membership committee, to gather input for optimizing the program. * Manage digital engagement and communication platforms, including healthcare ...
Ketchikan, AK · On-site
$20/hr
The membership committee will check a minimum of three references on each applicant. Any unfavorable references may cause the application to be rejected. The membership committee will determine what ...
Ketchikan, AK · On-site
$20/hr
The membership committee will check a minimum of three references on each applicant. Any unfavorable references may cause the application to be rejected. The membership committee will determine what ...
Leads a robust Membership Committee (Meetings, Agenda, and Events) * The ability to refer to an SOP or By-Laws to uphold membership standards * Ability to solve problems in a timely manner * A ...
Leads a robust Membership Committee (Meetings, Agenda, and Events) * The ability to refer to an SOP or By-Laws to uphold membership standards * Ability to solve problems in a timely manner * A ...
Atlanta, GA · On-site
Leads a robust Membership Committee (Meetings, Agenda, and Events) * The ability to refer to an SOP or By-Laws to uphold membership standards * Ability to solve problems in a timely manner * A ...
Atlanta, GA · On-site
Leads a robust Membership Committee (Meetings, Agenda, and Events) * The ability to refer to an SOP or By-Laws to uphold membership standards * Ability to solve problems in a timely manner * A ...
Atlanta, GA · On-site
Leads a robust Membership Committee (Meetings, Agenda, and Events) * The ability to refer to an SOP or By-Laws to uphold membership standards * Ability to solve problems in a timely manner * A ...
Atlanta, GA · On-site
Leads a robust Membership Committee (Meetings, Agenda, and Events) * The ability to refer to an SOP or By-Laws to uphold membership standards * Ability to solve problems in a timely manner * A ...
Atlanta, GA · On-site
Leads a robust Membership Committee (Meetings, Agenda, and Events) * The ability to refer to an SOP or By-Laws to uphold membership standards * Ability to solve problems in a timely manner * A ...
Atlanta, GA · On-site
Leads a robust Membership Committee (Meetings, Agenda, and Events) * The ability to refer to an SOP or By-Laws to uphold membership standards * Ability to solve problems in a timely manner * A ...
This role will also involve working closely with the Membership Committee to build a diverse, inclusive, and representative community. Membership & Community Building Key Responsibilities * Act as a ...
New
This role will also involve working closely with the Membership Committee to build a diverse, inclusive, and representative community. Membership & Community Building Key Responsibilities * Act as a ...
New
Oversight of the membership committee,maintenanceand development of positive relations withall membersandguestsas well asdelivering the best possible experience for Cowboys Club Members. Therole ...
Oversight of the membership committee,maintenanceand development of positive relations withall membersandguestsas well asdelivering the best possible experience for Cowboys Club Members. Therole ...
Be Seen First
Manhattan, NY · On-site
$120K - $135K/yr
Support the work of Board committees including Development, Membership, Finance, Audit, Budget & Risk, Governance, and Nominating. * Serve as liaison with legal counsel and other professional ...
New
Quick apply
Be Seen First
Manhattan, NY · On-site
$120K - $135K/yr
Support the work of Board committees including Development, Membership, Finance, Audit, Budget & Risk, Governance, and Nominating. * Serve as liaison with legal counsel and other professional ...
New
$11K - $15.3K
0% of jobs
$15.3K - $19.6K
3% of jobs
$19.6K - $24K
18% of jobs
$25.6K is the 25th percentile. Wages below this are outliers.
$24K - $28.3K
11% of jobs
$28.3K - $32.6K
5% of jobs
$32.6K - $36.9K
5% of jobs
The median wage is $39.4K / yr.
$36.9K - $41.2K
14% of jobs
$41.2K - $45.5K
11% of jobs
$45.5K - $49.9K
8% of jobs
$50K is the 75th percentile. Wages above this are outliers.
$49.9K - $54.2K
9% of jobs
$54.2K - $58.5K
16% of jobs
$11K
$39.6K
$58.5K
| Aspect | Membership Committee | Membership Coordinator |
|---|---|---|
| Primary Role | Oversees member engagement, develops membership policies, and advises on membership strategies | Manages day-to-day membership processes, onboarding, and member communication |
| Required Credentials | Often volunteers or committee members with industry knowledge; no formal certifications required | Typically requires experience in membership management, customer service, or related certifications |
| Work Environment | Meetings, strategic planning sessions, volunteer-based | Office or remote work, handling administrative tasks |
| Employer & Industry Usage | Nonprofits, associations, clubs | Professional associations, membership organizations |
The Membership Committee focuses on strategic oversight and member engagement policies, often as volunteers or part-time members. In contrast, the Membership Coordinator handles daily administrative tasks and member communication. Both roles are essential in membership management but differ in scope and responsibilities.

Full-time
Medical, Retirement, PTO
Re-posted 1 hour ago
About Columbia Club
Columbia Club, a private city club established in 1889, on Monument Circle, offers an opportunity for those seeking to join our dedicated team. With 20,000 square feet of state-of-the-art meeting and event facilities, en-suite guest rooms, and multiple dining rooms, Columbia Club provides a unique and distinguished experience. Complemented by member services and a Health & Wellness Center, the Club embodies excellence in every aspect of city club life.
Position Overview
The Member Experience Manager is responsible for enhancing member engagement and satisfaction through thoughtful programming, personalized service, and creative initiatives. Combining concierge-style service with event programming, this role ensures that members feel valued, connected, and inspired to participate in the life of the Club.
The purpose of this position is to orient new members, assist them in navigating their membership privileges, and actively engage them in the life of the Club to encourage satisfaction and retention. The Member Experience Manager owns the Member Operations processes, assists the Director of Membership with service processes, and works collaboratively with the Event Coordinator and other colleagues on engagement and retention strategies for both new and existing members.
Essential Functions & Responsibilities
• Partner with the Director of Membership to plan and execute New and Prospective Member Receptions and Orientations.
• Prepare new member materials and ensure smooth onboarding processes.
• Conduct onboarding outreach:
o 30 days: Call new members for follow-up and to promote engagement.
o 60 days: Partner with the Membership Committee (Ambassador Program) to connect with new members, answer questions, and provide invitations to events.
o 90 days: Review spend and member interest reports, contact members, and provide recommendations for engagement and retention.
• Serve as liaison for “Clubs within the Club” (CVA, Harrison Society, Columbia Business Network, Divine Dames, Book Club, etc.).
• Set up entertainment and logistics for Club events, including centerpieces, crafts, favors, and décor.
• Manage all Club event reservations through NorthStar and oversee registration during events.
• Oversee/plan all Club events.
• Provide personalized recognition by calling members for birthdays, anniversaries, promotions, and life events.
• Fulfill special member requests (desserts, flowers, balloons, cakes, wine, etc.).
• Partner with department heads on overnight and dining reservations, ensuring special occasions are acknowledged.
• Review survey feedback, follow up with members, and track re-engagement and retention efforts.
• Report survey and engagement data to leadership.
• Attend Membership Committee meetings, management meetings, and staff meetings as required.
• Collaborate with the Event Coordinator on programming and event planning.
• Complete other assignments as directed by the Membership Director.
Qualifications
• 3–5 years of experience in hospitality, event planning, or member relations.
• Excellent interpersonal and member service skills, with a warm and professional presence.
• Strong creativity and innovation in event/programming development.
• Highly organized, detail-oriented, and able to manage multiple priorities.
• Proficiency in Microsoft Word, Excel, PowerPoint, and related software. Experience with NorthStar or Club Essential software is a plus.
• Excellent written and verbal communication skills.
• Ability to work 100% on-site (non-remote) with a flexible schedule, including evenings and weekends as needed.
Compensation & Benefits
We offer competitive hourly rates and outstanding benefits, including health insurance (available after 60 days), 401K (with a 4% match after six months), paid time off (PTO), parking, educational opportunities, the potential for career advancement, and a positive work environment centered around teamwork, professionalism, learning, and excellence.
Overtime and Job Requirements
• Must be available and willing to work a flexible schedule.
• Must be available to work some weekends and holidays.
• Overtime is required on an as-needed basis.
Sourced by ZipRecruiter
Traveler accommodation
51 - 200 Employees
Indianapolis, IN, US
1889