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Membership Association Jobs in Silver Spring, MD

Addison Group

Membership Assistant

Washington, DC · Hybrid

Membership Assistant A Washington, DC-based membership association is looking for a motivated and detail-driven Membership Assistant to support their team on a contract basis. This role offers ...

New

Addison Group

Membership Assistant

Washington, DC · Hybrid

Membership Assistant A Washington, DC-based membership association is looking for a motivated and detail-driven Membership Assistant to support their team on a contract basis. This role offers ...

New

YMCA

Association Director Of Membership

Washington, DC · On-site

$95K - $100K/yr

Lead the implementation Association-wide membership growth strategies. * Increase lead generation, prospect engagement, and membership conversion. * Strengthen referral programs, corporate ...

NARFE

Regional Vice President

Alexandria, VA · On-site

About the Organization The National Active and Retired Federal Employees Association (NARFE), a non-profit membership association more than 180,000 current and retired federal employees, is dedicated ...

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All JobsMembership Association JobsMembership Association Jobs in Silver Spring, MD

Membership Association information

See Silver Spring, MD salary details

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$38

How much do membership association jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for membership association in Silver Spring, MD is $21.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $25.10 per hour, depending on experience, location, and employer.

What are common challenges faced by professionals working in a membership association role, and how can they be addressed?

Professionals in membership associations often face challenges such as engaging a diverse membership base, balancing multiple stakeholder interests, and maintaining high retention rates. To address these, it's important to develop targeted communication strategies, utilize member feedback to tailor programs, and regularly update benefits to meet evolving member needs. Collaboration with other departments, such as marketing and events, also plays a crucial role in delivering value and enhancing the overall member experience.

What is the difference between Membership Association vs Membership Coordinator?

AspectMembership AssociationMembership Coordinator
CredentialsVaries; often includes industry-specific certificationsTypically requires customer service, communication, and organizational skills; certifications may include membership management courses
Work EnvironmentNonprofit or industry-specific organizations, offices, eventsOffice settings, member engagement events, administrative tasks
Employer & Industry UsageUsed by professional, trade, or industry associationsCommonly employed within associations to manage memberships

The main difference is that a Membership Association is an organization that offers memberships, while a Membership Coordinator is a role within such organizations responsible for managing member relations and services.

What is a membership association?

Membership associations are organizations formed by individuals or businesses who share a common interest, goal, or profession. These associations provide benefits such as networking opportunities, professional development, resources, and advocacy for their members. Members typically pay dues to join and participate in events, conferences, and committees organized by the association. Examples include trade associations, professional societies, and alumni groups. Membership associations play a vital role in connecting people and advancing their shared interests.

What are the key skills and qualifications needed to thrive as a membership association manager, and why are they important?

To thrive as a Membership Association Manager, you need expertise in relationship management, event planning, and member recruitment, typically supported by a relevant degree in business, communications, or nonprofit management. Familiarity with association management software (AMS), CRM systems, and basic financial tools is often required. Strong interpersonal skills, attention to detail, and problem-solving abilities set top performers apart in this role. These skills ensure effective member engagement, seamless operations, and the growth and retention of a vibrant membership base.
What are popular job titles related to Membership Association jobs in Silver Spring, MD? For Membership Association jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Membership Association jobs in Silver Spring, MD look for? The top searched job categories for Membership Association jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Membership Association jobs? Cities near Silver Spring, MD with the most Membership Association job openings:
Membership Association jobs near you
Infographic showing various Membership Association job openings in Silver Spring, MD as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 74% In-person, 5% Hybrid, and 21% Remote job distribution, with an average salary of $45,070 per year, or $21.7 per hour.

Director of Membership

Tennessee Society of Association Executives

Washington, DC • On-site

$110 - $150/hr

Other

Posted 2 days ago

New

Job description

The Urban Libraries Council is dedicated to strengthening and advancing the essential role of public libraries as dynamic, accessible places for opportunity, learning and innovation. We connect public library leaders and drive transformative change to enrich the lives of individuals and urban communities across North America.

Across the U.S. and Canada, ULC works with nearly 200 leading public library systems to support leadership, strengthen member connection, advance research and partnerships, and elevate the impact of public libraries in their communities.

ULC seeks an experienced, energetic and highly capable Director of Membership to lead ULC’s membership strategy, engagement, retention and growth. This is a senior, hands‑on management role for someone who can take ownership of the membership function, manage relationships with confidence and move work forward with independence, judgment and accountability.

Reporting to the Chief of Staff and working closely with the President and CEO, the Director of Membership will be responsible for strengthening the member experience, managing key membership systems and processes, supporting revenue through retention and growth, and helping ULC deepen engagement across its network of nearly 200 public library systems.

The Director of Membership will manage projects, coordinate across teams, represent membership priorities in internal planning and help ensure that ULC delivers high‑quality service and value to its members.

The right candidate will bring experience managing member, client or stakeholder relationships; strong communication and customer service skills; comfort working with senior leaders; and the ability to balance strategy, details and deadlines in a fast‑moving environment.

This is a full time, salaried position with benefits, located in Washington DC in a hybrid office environment. The ULC team works together in person in Washington DC two‑days per week (Tuesday and Wednesday). The current hybrid schedule is subject to change is based on organizational need.

Key Responsibilities
  • Lead membership strategy, retention and growth. Own ULC’s member engagement, renewal and recruitment work; build strong relationships with member library systems; identify risks and opportunities; strengthen retention efforts; and ensure members clearly understand and experience the value of ULC.
  • Lead high‑quality member service and engagement. Anticipate member needs, coordinate timely follow‑up, partner with the communications team on member‑facing messaging, resolve issues with confidence and urgency, and exercise strong judgment in senior‑level member interactions.
  • Own membership operations, data and internal coordination. Maintain accurate membership records, renewal tracking, contact lists and engagement data; prepare membership reports and updates; improve workflows; and ensure the Chief of Staff, President and CEO have timely insight into member activity, needs and risks.
  • Manage member engagement through events and convenings. Play a key role in planning and managing ULC’s Annual Leadership Forum, CEO Roundtable, member communities, virtual programs and other convenings; support event logistics, member participation, speaker coordination and post‑event follow‑up to strengthen year‑round engagement.
Preferred Experience
  • Experience working in a membership association, nonprofit, public sector organization, library system or mission‑driven network.
  • Experience managing member retention, recruitment, renewals, sponsorship engagement or stakeholder strategy.
  • Experience working directly with CEOs, executive directors, senior leaders, Board members or external partners.
Qualifications
  • 7–10 years of relevant experience in membership, association management, stakeholder engagement, account management, nonprofit management, customer service, events, communications or a related field.
  • Proven ability to manage senior‑level relationships with professionalism, confidence and discretion.
  • Strong written and verbal communication skills, with the ability to communicate clearly, directly and diplomatically.
  • Proven ability to manage complex projects, competing deadlines and detailed follow‑through with independence, judgment and accountability.
  • Experience supporting or managing conferences, convenings, meetings or large‑scale events.
  • Strong comfort with databases, CRM systems, spreadsheets or member management platforms.
  • Ability to use data, member feedback and participation trends to recommend action.
  • Strong collaboration skills and the ability to work across teams while maintaining ownership of assigned work.
  • Interest in public libraries, civic leadership, nonprofit service or mission‑driven work
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