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Membership Assistant Jobs in California (NOW HIRING)

YMCA

Membership Coordinator

Oakland, CA

$27 - $30/hr

Manage staffing schedules and assist in the recruitment, on-boarding, and coaching of membership staff. * Review and evaluate all current systems and make recommendations for improvements to ...

YMCA

Membership Coordinator

Oakland, CA · On-site

$27 - $30/hr

Manage staffing schedules and assist in the recruitment, on-boarding, and coaching of membership staff. * Review and evaluate all current systems and make recommendations for improvements to ...

The h.wood Group

Membership Coordinator

West Hollywood, CA · On-site

$75K - $85K/yr

The Membership Coordinator plays a critical role in shaping the member experience while supporting ... Programming * Assist in developing exclusive member programming, events, and experiences that ...

ClubCorp

Membership Coordinator

San Diego, CA · On-site

$21 - $24/hr

Prepare reports and correspondence, support scheduling of meetings, and assist the Membership Manager and Director with operational needs. * Provide exceptional customer service by addressing ...

Invited Clubs

Membership Coordinator

San Diego, CA

$18.75 - $25.50/hr

Prepare reports and correspondence, support scheduling of meetings, and assist the Membership Manager and Director with operational needs. * Provide exceptional customer service by addressing ...

Invited

Membership Coordinator

San Diego, CA

$18.75 - $25.50/hr

Prepare reports and correspondence, support scheduling of meetings, and assist the Membership Manager and Director with operational needs. * Provide exceptional customer service by addressing ...

YMCA of the East Bay

Membership Director

Oakland, CA · On-site

Effectively resolve member questions and complaints. * Assist in YMCA fund raising activities and ... Membership center is growing and in a dynamic state of evolution and improvement to meet the ...

YMCA

Membership Director

Oakland, CA · On-site

$70K - $85K/yr

Effectively resolve member questions and complaints. * Assist in YMCA fund raising activities and ... Membership center is growing and in a dynamic state of evolution and improvement to meet the ...

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Membership Assistant information

See California salary details

$5

$19

$32

How much do membership assistant jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for membership assistant in California is $19.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $21.11 per hour, depending on experience, location, and employer.

What are some common challenges faced by membership assistants when managing member inquiries and renewals?

Membership Assistants often handle a high volume of inquiries and renewal requests, which can be challenging during peak periods. Balancing personalized service with efficiency is crucial, as members expect timely and helpful responses. Additionally, staying organized and maintaining accurate records is essential to prevent lapses in membership and ensure a positive experience. Strong communication skills and the ability to quickly learn membership management systems can help overcome these challenges.

What does a membership assistant do?

A Membership Assistant is responsible for supporting the daily operations of an organization’s membership program. This typically includes processing new member applications, renewing memberships, responding to member inquiries, maintaining accurate membership records, and assisting with member communications and events. The role often involves a mix of administrative tasks and customer service, ensuring members have a positive experience and their needs are addressed promptly.

What key skills and qualifications are needed to thrive as a membership assistant, and why are they important?

To thrive as a Membership Assistant, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with membership management software, CRM systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help build positive relationships with members and resolve inquiries efficiently. These skills ensure smooth membership operations, high member satisfaction, and effective support for organizational goals.

What is the difference between Membership Assistant vs Membership Coordinator?

AspectMembership AssistantMembership Coordinator
ResponsibilitiesAssists with member inquiries, processes memberships, maintains recordsManages membership campaigns, develops retention strategies, oversees member engagement
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeSimilar; often requires additional experience in member relations or marketing
Work EnvironmentClerical, customer service-focused, office settingMore strategic, involves planning and outreach, often in office or event settings
Industry UsageCommon in nonprofits, clubs, associationsUsed in similar organizations, with a focus on growth and retention

The main difference between a Membership Assistant and a Membership Coordinator lies in scope and responsibilities. The Membership Assistant primarily handles administrative tasks and member inquiries, while the Membership Coordinator takes on a more strategic role in managing membership growth and engagement. Both roles require similar credentials and are vital in member-focused organizations.

What are the most commonly searched types of Membership jobs in California? The most popular types of Membership jobs in California are:
What are popular job titles related to Membership Assistant jobs in California? For Membership Assistant jobs in California, the most frequently searched job titles are:
What job categories do people searching Membership Assistant jobs in California look for? The top searched job categories for Membership Assistant jobs in California are:
What cities in California are hiring for Membership Assistant jobs? Cities in California with the most Membership Assistant job openings:
Membership Assistant jobs near you
Infographic showing various Membership Assistant job openings in California as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,139 per year, or $19.3 per hour.

Membership Coordinator

YMCA of the East Bay

Oakland, CA

$27 - $30/hr

Full-time

Re-posted 24 days ago

Job description

The Membership Coordinator ensures that all membership records are properly maintained, membership systems are maintained and potential and current members are receiving excellent service.

ESSENTIAL FUNCTIONS:

  • Be an advocate and key leader for exceptional customer service and communication in the branch.
  • Maintain accurate records for all membership enrollment.
  • Serve as the subject matter expert of all procedures of member service and program registration.
  • Resolve member problems within policy guidelines.
  • Coordinate information between Member Services and other departments.
  • Manage staffing schedules and assist in the recruitment, on-boarding, and coaching of membership staff.
  • Review and evaluate all current systems and make recommendations for improvements to supervisor.
  • Identify problem areas affecting the Member Services area and bring them to the attention of the management team.
  • Attend meetings and trainings as required.
  • Assist with recruitment and retention of members.
  • Assist with promotional, marketing and public relations activities related to membership.
  • Develop and distribute member communications as necessary.
  • Assist in the management of front desk operations ensuring efficient administrative processes.
  • May assist with membership sales by conducting tours for potential new members.
  • Support and implement member engagement events and promotional activities.
  • Assist with the preparation and monitoring of membership budget.
  • Assist in YMCA fund raising activities and special events.
  • Special projects and other duties as assigned.

LEADERSHIP COMPETENCIES:

  • Functional Expertise
  • Inclusion
  • Fiscal management
  • Communication and Influence

QUALIFICATIONS:

  • High school diploma or GED and 4 year college degree preferred
  • Two - five years of related experience in administration and/or customer service
  • Excellent customer service and administrative skills
  • High level of proficiency in Microsoft Word, Outlook and other computer programs and office machines necessary to perform the duties of the job
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community

COMPENSATION:

  • Salary Range of $27-30/hr DOE
  • Generous health insurance benefit with no cost and low-cost premium
  • Paid time off and paid holidays
  • 10% company paid retirement contribution after two years of service
  • Free nationwide Y membership for you and your family

SCHEDULE:

  • Tuesdays - Fridays 11:45am - 8:15pm
  • Saturdays- 8:45am - 5:15pm
  • Schedule subject to change based on Branch needs and events

Apply