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Member Success Manager Jobs in Reno, NV (NOW HIRING)

Team Member

Sparks, NV

$12.25 - $16/hr

The overall success of our restaurants and the foundation of our culture is dependent upon having ... managers, partners and the public. Ability to read, write and speak effectively in English.

Team Member

Sparks, NV · On-site

$12.25 - $16/hr

The overall success of our restaurants and the foundation of our culture is dependent upon having ... managers, partners and the public. Ability to read, write and speak effectively in English.

Team Member

Carson City, NV · On-site

$11.75 - $15.25/hr

The overall success of our restaurants and the foundation of our culture is dependent upon having ... managers, partners and the public. Ability to read, write and speak effectively in English.

Team Member

Reno, NV · On-site

$12 - $15.75/hr

The overall success of our restaurants and the foundation of our culture is dependent upon having ... managers, partners and the public. Ability to read, write and speak effectively in English.

Team Member

Sparks, NV · On-site

$12.25 - $16/hr

The overall success of our restaurants and the foundation of our culture is dependent upon having ... managers, partners and the public. Ability to read, write and speak effectively in English.

Team Member

Carson City, NV · On-site

$11.75 - $15.50/hr

The overall success of our restaurants and the foundation of our culture is dependent upon having ... managers, partners and the public. Ability to read, write and speak effectively in English.

Team Member

Reno, NV · On-site

$12 - $15.75/hr

The overall success of our restaurants and the foundation of our culture is dependent upon having ... managers, partners and the public. Ability to read, write and speak effectively in English.

Team Member

Carson City, NV

$11.75 - $15.50/hr

The overall success of our restaurants and the foundation of our culture is dependent upon having ... managers, partners and the public. Ability to read, write and speak effectively in English.

Team Member

Reno, NV · On-site

$12 - $15.75/hr

The overall success of our restaurants and the foundation of our culture is dependent upon having ... managers, partners and the public. Ability to read, write and speak effectively in English.

Team Member

Sparks, NV · On-site

$12.25 - $16/hr

The overall success of our restaurants and the foundation of our culture is dependent upon having ... managers, partners and the public. Ability to read, write and speak effectively in English.

Team Member

Reno, NV

$12 - $15.75/hr

The overall success of our restaurants and the foundation of our culture is dependent upon having ... managers, partners and the public. Ability to read, write and speak effectively in English.

Team Member

Reno, NV · On-site

$12 - $15.75/hr

The overall success of our restaurants and the foundation of our culture is dependent upon having ... managers, partners and the public. Ability to read, write and speak effectively in English.

Team Member

Carson City, NV · On-site

$11.75 - $15.50/hr

The overall success of our restaurants and the foundation of our culture is dependent upon having ... managers, partners and the public. Ability to read, write and speak effectively in English.

Team Member

Reno, NV · On-site

$12 - $15.75/hr

The overall success of our restaurants and the foundation of our culture is dependent upon having ... managers, partners and the public. Ability to read, write and speak effectively in English.

Showing results 21-40

Member Success Manager information

See Reno, NV salary details

$32.4K

$82.8K

$139.6K

How much do member success manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for member success manager in Reno, NV is $82,821.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,300.00 and $98,700.00 per year, depending on experience, location, and employer.

What is a member success manager?

Member Success Managers are professionals who help ensure that members of an organization, platform, or service have positive experiences and achieve their desired outcomes. They act as the main point of contact for members, addressing questions, resolving issues, and providing guidance to maximize value from the organization’s offerings. Their goal is to build strong relationships, increase member satisfaction, and promote long-term engagement and retention.

What are the key skills and qualifications needed to thrive as a member success manager?

To thrive as a Member Success Manager, you need a solid background in customer success, account management, and relationship-building, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is typically required. Outstanding communication, problem-solving, and empathy help you connect with members and proactively address their needs. These skills and qualities are crucial for driving member satisfaction, retention, and the overall growth of the organization.

How does a member success manager typically collaborate with other departments to enhance member experience?

Member Success Managers frequently work cross-functionally, partnering with teams such as sales, product, and customer support to address member needs holistically. They relay member feedback to product teams for improvements, coordinate with sales on onboarding and renewals, and work with support to resolve escalated issues. This collaborative approach ensures members receive comprehensive, personalized service, and helps align internal efforts toward member satisfaction and retention.

What are popular job titles related to Member Success Manager jobs in Reno, NV?

For Member Success Manager jobs in Reno, NV, the most frequently searched job titles are:

Team Member - Hiring Immediately

Firehouse Subs

Reno, NV

$14/hr

Full-time

Re-posted 10 days ago


Firehouse Subs rating

4.8

Company rating: 4.8 out of 10

Based on 365 frontline employees who took The Breakroom Quiz

18th of 20 rated casual dining restaurants


Job description

Team Member

$14/hr + Tips

Pay = 
At Firehouse Subs, our team members are committed to serving hearty and flavorful food, with a mission that goes beyond the kitchen. As the first point of contact for our guests, your role on the front lines is critical to our daily success and in executing our mission to exceed standards and expectations.
Benefits:
  • Tips
  • Flexible scheduling to balance your work and personal life
  • A fun and engaging work culture
  • Generous meal discounts
  • Opportunities for career advancement

Job Summary:
  • Prepare guests' orders with accuracy and efficiency, showcasing excellent menu and product knowledge.
  • Engage with guests professionally, addressing questions and concerns with a positive demeanor.
  • Participate in all Firehouse Subs Public Safety Foundation fundraising initiatives.
  • Maintain a clean, organized, and sanitary workspace.
  • Support various restaurant functions, such as cashiering or cleaning, as directed by management.
  • Uphold safety standards, ensuring a secure work environment.

Job Requirements:
  • Ability to thrive in a fast-paced environment.
  • A team player with a sincere thankfulness for guest business.
  • Commitment to organized, stocked, and clean workspaces.
  • Willingness to perform various restaurant roles as needed.
  • Capable of lifting up to 40 lbs.
  • Passion for community service and public safety.

About Firehouse Subs:

Firehouse Subs is not just a restaurant; it's a commitment to hearty and flavorful food, heartfelt service, and public safety. Founded in 1994 in Jacksonville, Florida, by former firefighter brothers Chris and Robin Sorensen, we've grown to over 1,245 locations. We're known for hot and hearty subs piled high with the highest quality meats and cheeses, and a dedication to community service through our Firehouse Subs Public Safety Foundation. Recognized as the No.1 brand in the restaurant industry for supporting local community activities, we invite you to join our family of franchise operators who share the same passion for food and community. This franchise is independently owned and operated, and all hiring decisions are made by the franchisee. Your application will be sent directly to the franchise restaurant.

Apply Today and Become a Part of Our Firehouse Subs Family!


What Firehouse Subs employees say

Pay

Benefits

Hours and flexibility

Workplace

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