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Member Services Manager Jobs in Reno, NV (NOW HIRING)

Workstream

Security Client Service Manager

Reno, NV · On-site

$70 - $95/hr

As a Client Services Manager, you will play a crucial role in supervising and supporting security ... A rigorous hiring process ensures that every member of our team is well‑qualified and aligned ...

New

ESI Security Services

Events Services

Reno, NV · On-site

$18/hr

Whether you're looking to gain experience in customer service, event management, or simply want to ... Your Role As a member of the Event Services team, you will be at the heart of unforgettable ...

Meruelo Group

EVS Manager

Reno, NV · On-site

Provide team member training, interdepartmental communications, team member scheduling, and ... EDUCATION and/or EXPERIENCE Minimum 2-3 years of EVS supervisor/management experience or any ...

Grand Sierra Resort & Casino

EVS Manager

Reno, NV · On-site

$50K/yr

EDUCATION and/or EXPERIENCE • Minimum 2-3 years of EVS supervisor/management experience or any ... Team member will have constant light and firm/strong grasping motions. Finger dexterity of both ...

Planet Fitness - Garlan

Overnight Closer

Reno, NV · On-site

$14/hr

Health insurance Job Summary The Overnight Closer (Member Services Representative) will be ... or Manager as needed. * Assist in maintaining the neatness and cleanliness of the club.

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Member Services Manager information

See Reno, NV salary details

$24.9K

$57.6K

$89.7K

How much do member services manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for member services manager in Reno, NV is $57,629.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $68,300.00 per year, depending on experience, location, and employer.

What does a member services manager do?

A Member Services Manager is responsible for overseeing the support and satisfaction of an organization's members. Their duties typically include managing a team that handles member inquiries, resolving issues, and ensuring that members have a positive experience. They may also develop strategies to improve member retention, coordinate membership programs, and analyze feedback to enhance services. This role often requires strong communication, problem-solving, and leadership skills.

What are the key skills and qualifications needed to thrive as a member services manager?

To thrive as a Member Services Manager, you need strong customer service skills, leadership experience, and a background in business administration or a related field. Familiarity with CRM software, membership management systems, and data analysis tools is typically required. Outstanding communication, problem-solving abilities, and emotional intelligence help build positive member relationships and lead effective teams. These skills ensure high member satisfaction, efficient service delivery, and overall organizational success.

How does a member services manager typically collaborate with other departments to enhance member experience?

A Member Services Manager often works closely with teams such as marketing, operations, and IT to ensure a seamless experience for members. This collaboration can involve sharing member feedback, coordinating events, resolving service issues, and implementing new technologies or processes. Regular cross-departmental meetings and open communication channels are common practices, allowing the Member Services Manager to advocate for member needs and drive continuous improvement. This teamwork not only helps resolve challenges efficiently but also supports organizational goals related to member satisfaction and retention.

What are popular job titles related to Member Services Manager jobs in Reno, NV?

For Member Services Manager jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Member Services Manager jobs in Reno, NV look for?

The top searched job categories for Member Services Manager jobs in Reno, NV are:

What cities near Reno, NV are hiring for Member Services Manager jobs?

Cities near Reno, NV with the most Member Services Manager job openings:

Member Services Manager jobs near you
Infographic showing various Member Services Manager job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $57,629 per year, or $27.7 per hour.

Overnight Member Services Representative

Crunch Fitness - Fit Fusion LLC

Sparks, NV • On-site

$12 - $15/hr

Full-time

Re-posted 21 days ago

Crunch Fitness rating

5.8

Company rating: 5.8 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

42nd of 63 rated gym and leisure clubs

Job description

Benefits:
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Training & development

Overnight MSR | Fit Fusion
Overview
The Overnight Member Services Representative contributes to building a fiercely fun fitness environment for team members while delivering excellent customer service to the member base. They are enthusiastic about fitness and excited about serving others and help to deliver and exceptional member experience at gym level.
Responsibilities
  • Manages cleaning assignments during the overnight shift.
  • Prepares the facility for the AM shift.
  • Greets all members & guests with a focus on member engagement and retention.
  • Assists with membership, retail and tanning product sales.
  • Promotes membership privileges including tanning, group fitness, small group training and childcare.
  • Delivers on new member enrollment expectations.
  • Checks in all members and guests in accordance with company procedures, to include resolving any member check-in with an alert.
  • Answers phones in a courteous, helpful, professional manner
  • Communicates special events to members and guests,
  • Facilitates all member requests or forwards to a manager.
  • Maintains a professional and courteous disposition.
  • Is an expert in all club facility, services, programs and schedules/hours of operation.
  • Maintains a clean and organized work area.
  • Able to navigate all stations of the front desk area, to including check-in, Relax & Recover, guest services, and membership sales.
  • Performs opening and closing checklist and duties.

Requirements
  • Minimum 1 year of experience in a service-oriented position preferred.
  • Ability to communicate effectively and demonstrate proficiency in reading and writing skills.
  • Strong customer service orientation
  • CPR/AED certification required (can be obtained within 30 days of hire)

Physical Requirements
  • Must be able to lift or move up to 50lb.
  • Physical effort required for daily duties include prolonged standing and walking.

Reporting Structure
  • Reports directly to the General Manager and Assistant General Manager.

Compensation: $12.00 - $15.00 per hour

What Crunch Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Crunch Fitness

Sourced by ZipRecruiter

Crunch is best known for our colorful personality and kickass group fitness and training programs that are #OnlyAtCrunch. With two brands, and a variety of membership options with no long-term commitments, the right Crunch experience is ready for you.

Industry

Fitness and sports centers and amusement, gambling, and recreation

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

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