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Member Services Manager Jobs in Reno, NV (NOW HIRING)

Planet Fitness

Member Services Representative

Reno, NV · On-site

$13.50/hr

... service, managing front desk operations, and supporting club cleanliness. Duties and ... Our member mission says it best: our product is a tool, a means to an end; not a brand name or a ...

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All JobsMember Services JobsMember Services Manager JobsMember Services Manager Jobs in Reno, NV

Member Services Manager information

See Reno, NV salary details

$24.9K

$57.6K

$89.7K

How much do member services manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for member services manager in Reno, NV is $57,629.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $68,300.00 per year, depending on experience, location, and employer.

What does a member services manager do?

A Member Services Manager is responsible for overseeing the support and satisfaction of an organization's members. Their duties typically include managing a team that handles member inquiries, resolving issues, and ensuring that members have a positive experience. They may also develop strategies to improve member retention, coordinate membership programs, and analyze feedback to enhance services. This role often requires strong communication, problem-solving, and leadership skills.

What are the key skills and qualifications needed to thrive as a member services manager?

To thrive as a Member Services Manager, you need strong customer service skills, leadership experience, and a background in business administration or a related field. Familiarity with CRM software, membership management systems, and data analysis tools is typically required. Outstanding communication, problem-solving abilities, and emotional intelligence help build positive member relationships and lead effective teams. These skills ensure high member satisfaction, efficient service delivery, and overall organizational success.

How does a member services manager typically collaborate with other departments to enhance member experience?

A Member Services Manager often works closely with teams such as marketing, operations, and IT to ensure a seamless experience for members. This collaboration can involve sharing member feedback, coordinating events, resolving service issues, and implementing new technologies or processes. Regular cross-departmental meetings and open communication channels are common practices, allowing the Member Services Manager to advocate for member needs and drive continuous improvement. This teamwork not only helps resolve challenges efficiently but also supports organizational goals related to member satisfaction and retention.

What are popular job titles related to Member Services Manager jobs in Reno, NV?

For Member Services Manager jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Member Services Manager jobs in Reno, NV look for?

The top searched job categories for Member Services Manager jobs in Reno, NV are:

What cities near Reno, NV are hiring for Member Services Manager jobs?

Cities near Reno, NV with the most Member Services Manager job openings:

Member Services Manager jobs near you
Infographic showing various Member Services Manager job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $57,629 per year, or $27.7 per hour.