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Member Relations Manager Jobs in Colorado (NOW HIRING)

SASHCO INC

Head of Human Resources (47903)

Thornton, CO · On-site

Install processes around recruiting, retention, training, performance management, total compensation, employment law, and team member relations. * Provide team member support. * Provide support and ...

Stackinfra

Director, Public Relations

Denver, CO · On-site

This team member will also work with Marketing, Public Policy, Operations, Legal, and external ... Draft and manage press releases, executive messaging, talking points, speeches, op-eds, briefing ...

Tractor Supply Company

Store Manager

Pagosa Springs, CO · On-site

Overall Job Summary The Manager Trainee is responsible for learning the duties of the Store Manager ... TEAM MEMBER RELATIONS: * Set the tone for and reinforce the mission and values of Tractor Supply ...

Tractor Supply Company

Store Manager

Pagosa Springs, CO · On-site

Overall Job Summary The Manager Trainee is responsible for learning the duties of the Store Manager ... TEAM MEMBER RELATIONS: * Set the tone for and reinforce the mission and values of Tractor Supply ...

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Showing results 41-60

All JobsMember Relations JobsMember Relations Manager JobsMember Relations Manager Jobs in Colorado

Member Relations Manager information

See Colorado salary details

$29.4K

$84.9K

$147.7K

How much do member relations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for member relations manager in Colorado is $84,863.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $110,900.00 per year, depending on experience, location, and employer.

What is a member relations manager?

Member Relations Managers are professionals responsible for building and maintaining positive relationships between an organization and its members. They handle member inquiries, address concerns, and ensure high levels of member satisfaction and engagement. Their duties often include organizing events, managing member communications, and developing strategies to improve member retention. By acting as the main point of contact, they help foster a sense of community and loyalty within the organization.

What are the key skills and qualifications needed to thrive as a member relations manager?

To thrive as a Member Relations Manager, you need strong interpersonal skills, experience in customer service or client relations, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, membership databases, and communication platforms is often required. Outstanding problem-solving abilities, attention to detail, and effective communication help build trust and foster positive member experiences. These skills and qualities ensure high member satisfaction and retention, which are crucial for the organization’s growth and reputation.

How does a member relations manager typically collaborate with other departments to enhance the overall member experience?

A Member Relations Manager often works closely with departments such as marketing, customer service, and events to ensure that member needs are effectively communicated and addressed. This collaboration can involve coordinating campaigns to boost member engagement, relaying feedback to improve services or benefits, and assisting with the planning of member-focused events. By maintaining open lines of communication with colleagues across the organization, the Member Relations Manager helps create a seamless and positive experience for all members. This cross-functional teamwork is essential for identifying opportunities to add value and quickly resolving any issues that arise.

What is the difference between Member Relations Manager vs Customer Service Representative?

AspectMember Relations ManagerCustomer Service Representative
Required CredentialsBachelor's degree, experience in member engagementHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, client meetings, strategic planningCall centers, retail, or online support
Employer & Industry UsageMembership organizations, associations, clubsRetail, telecom, hospitality, various service industries
Common Search & ComparisonFocus on member engagement and retentionFocus on resolving customer issues and inquiries

The Member Relations Manager typically handles strategic engagement and retention of members within organizations, requiring more experience and specialized skills. In contrast, Customer Service Representatives focus on addressing customer inquiries and resolving issues, often with less experience required. While both roles involve communication and relationship-building, their scope and responsibilities differ significantly.

What are the most commonly searched types of Member Relations jobs in Colorado?

The most popular types of Member Relations jobs in Colorado are:

What are popular job titles related to Member Relations Manager jobs in Colorado?

For Member Relations Manager jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Member Relations Manager jobs in Colorado look for?

The top searched job categories for Member Relations Manager jobs in Colorado are:

What cities in Colorado are hiring for Member Relations Manager jobs?

Cities in Colorado with the most Member Relations Manager job openings:

Member Relations Manager jobs near you
Infographic showing various Member Relations Manager job openings in Colorado as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $84,863 per year, or $40.8 per hour.

Assistant Front Office Manager

Garden of the Gods Resort and Club

Colorado Springs, CO • On-site

$57K - $60K/yr

Full-time

Posted 27 days ago

Job description

Position Purpose & Summary
The Assistant Front Office Manager is responsible for the daily quality and accuracy of the work produced by the Front Office Staff. The highest standards of operation relating to guest satisfaction are to be maintained through the Assistant Front Office Manager in the overall operations of the Front Office.
Essential Duties & Responsibilities: Oversee daily operations of the valet, concierge, reservations and front desk teams to ensure guest satisfaction, resolve guest issues, and ensure that the front office team is supported at all times.
Essential Functions:
  • Assist the Front Office Manager in running the day-to-day operations of the Front Office.
  • Control all guestroom allocations, ensuring that reservations are accurately recorded and monitored to ensure optimum occupancy and revenue is achieved.
  • Responsible for assisting the Front Office Manager in hiring and scheduling personnel within the Front Office.
  • Train and develop the Front Desk Staff to exceed expectations and provide flawless, consistent service.
  • Encourage good guest relations. Be available at peak business times including weekends and holidays.
  • Maintain an efficient system of communication between the Front Office and other departments, regarding guests' arrivals, departures, room moves, etc.
  • Act as group contact and handle the following: room blocking, arrivals (paying special attention to billing), departures and attending pre-con meetings.
  • Control and monitor blocks and additional blocking as needed, i.e. special requests, suites, etc.
  • Answer PBX and reservation calls during shift and assist callers, accordingly, answered calls before 4th ring.
  • HotSOS champion for the department
  • Double check all booking channels (OTA, Synxis) and cross reference reservations for accuracy.
  • Implement and support programs to enhance product and service at a four-diamond level with a five-star attitude.
  • Cooperate with the Sales Department to ensure that the client room requirements are met and that the potential clients are shown representative rooms as required.
  • Maintain an atmosphere within the property that encourages an exchange of information and builds rapport between all employees
  • Maintain safety and security standards and ensure all guest services staff are properly trained to handle emergency situations.
  • Remain alert, courteous and helpful to the guests at all times.
  • Ability to work well with guests to resolve conflicts in a positive manner.
  • Maintains current knowledge of events in the area, points of interest, and services in the area.
  • Assist in the upsell program
  • Assist Front Desk agents blocking Cottage and Casita reservations to assure maximum opportunity to sell three-bedroom units.
  • Conduct pre-shift meetings for all Front Office staff
  • Plan and coordinate project work to ensure that proper frequencies are maintained.
  • Assist with scheduling and logging projects to ensure proper rotation and accountability of completion.
  • Respond to all guest requests, problems, complaints and/or accidents and follow up to ensure overall guest satisfaction.
  • Motivate, coach, counsel all Front Office team members.
  • Lead and mentor employees. Conduct one-on-one meetings with associates on at least a quarterly basis.
  • Develop team member moral and ensure working well with Rooms Department (Housekeeping and Engineering team members)
  • Ensure that large guestroom turns are managed efficiently.
  • Promote positive public/team member relations at all times.
  • Maintain a clean, safe, hazard-free work environment within area of responsibility.
  • Maintain a current understanding of all policy and guidelines regarding information security including key controls. Understand and comply with all information security policies and procedures at all times.
  • Responds to change well and adapts as needed.
  • Learns quickly and maintains a growth mindset and is always working to develop new practices to improve service
  • Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and team members and promote open lines of communication with managers, team members and other departments.
  • Must complete all required training programs within six (6) months from commencement of employment.
  • Position hours will fluctuate based on business demand and 24 hour operation
  • Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
  • Deliver "I Am Proud" service standards and department-specific signature touch points.
  • Establish cross-departmental channels of communication among teammates that are consistent and complete.

Additional Duties and Responsibilities:
    • Greet every guest, member, and team member with "I Am Proud" standards and set a positive tone for every interaction.
    • Provide extraordinary service that is "Enriching by Nature."
    • Embrace, embody, demonstrate, and encourage wellness and the STRATA virtues through interactions, performance, and commitments.
  • Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values.
  • Be empowered to make things go right if they go wrong.
  • Give the guest/member a fond farewell.
  • Address feedback by utilizing the LEARN Model.
  • Demonstrate a professional appearance and be attentive to what matters most.
  • Comply with company policies and procedures.
  • Observe and adhere to safety guidelines.

Marginal Functions:
  • Perform other duties as assigned.
  • Interface positively with other departments, offering assistance when needed.
  • Displays care for the use of equipment and maintain an organized and professional work environment.

Position Requirements:
  1. Minimum Knowledge & Skills:
  • Requires excellent knowledge of Microsoft Word, Outlook and Excel, professional use of email and general computer usage.
  • Requires ability to analyze interpret / extract information and / or perform arithmetic functions. Require typing CRT, record keeping and work processing,
  • Will have need for excellent communication skills in English.
  • Knowledge of OPERA Property Management System preferred
  1. Formal Education and Job-Related Experience:
  • Demonstrated knowledge of and experience in rooms control and front office operations for a 150+ hotel
  • These skills and abilities are typically acquired through a minimum of 2 years successful supervisor experience in hotel front office with a 150+ room property
  • A Bachelor's Degree in Hotel, Business or Institutional Management or related area is preferred.
  1. License, Registration, and/or Certification Required:

Valid Drivers' License required
External and Internal Personal Contact:
  1. Communications:
    • Daily - Communicate with guests and members, housekeeping team members, laundry team members, front desk team members, valet, concierge, reservations, dining and engineering
    • Weekly - Communicate with other departments such as Housekeeping, Engineering Membership, Spa, Tennis, Golf, Finance.
    • Occasionally - Participate in one-on-one coaching sessions.

  1. Teamwork and Collaboration: This position requires continuous teamwork as well as internal and cross-departmental communication.

Additional Licenses and/or Certifications Required:
YES
NO
Valid Driver's License
X
CPR Certification
X
Food Protection Manager Certification
X
Food Handler Certification
X
Alcohol Server/Seller Certification
X
Position Analysis/Specifications:
N/A
(Not Applicable)
OCCASIONAL
FREQUENTLY
Sitting
X
Standing
X
Walking
X
Bending Over
X
Crawling
X
Reaching
X
Crouching
X
Kneeling
X
Balancing
X
Pushing / Pulling
X
Lifting / Carrying:
10 lbs. or less
X
11 to 25 lbs.
X
26 to 50 lbs.
X
51 to 70 lbs.
X
Manual Dexterity
X
Fine Motor Skills
X
Gross Motor Skills
X
Eye / Hand Coordination
X
Near Vision
X
Far Vision
X
Color Recognition
X
Hearing
X
Environmental Factors:
Environmental factors may include indoor setting with overhead lighting and comfortable ventilation. May occasionally be called upon to work in all areas of the property, both inside and outside, possibly in inclement weather.
YES
NO
Working Outside
X
Working Inside
X
Working Alone
X
Working Closely with Others
X
Excessive Cold / Heat
X
Excessive Humidity / Dampness
X
Noise / Vibrations
X
Working Above Ground
X
Working Below Ground
X
Working with Chemicals / Detergents / Cleaners
X
Working Around Fumes / Smoke / Gas
X
Walking on Uneven Surfaces
X
Operating Motorized Equipment or Vehicles
X
Working Around/Near Machinery/Motorized Equipment
X
Climbing on Scaffolds or Ladders
X
Continuous use with a Computer and Keyboard
X
The Garden of the Gods Resort and Club offers a diverse, dynamic, and thriving environment that supports career development for all our team members

Apply