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Member Relations Manager Jobs in Colorado (NOW HIRING)

OCI Hospitality

Operations Manager

Aurora, CO · On-site

$53K - $68K/yr

The Operations Manager assists in leading and managing multiple hotel department operations including team member staffing and relations, budgeting and financial responsibilities and manager-on-duty ...

Kiln

Member Success Manager

Littleton, CO · On-site

Member Success Manager Kiln is a flex office and lifestyle brand. We deliver an exceptional ... Strong verbal and written communication skills for professional proposals and member relations.

OCI Hospitality

Housekeeping Supervisor

Aurora, CO · On-site

Assists in supervising housekeeping team members with efforts relating to recruitment, orientation, training, scheduling, performance management, counseling and other team member relations issues

W3Global Inc.

Head of Human Resources

Broomfield, CO · On-site

$185K - $205K/yr

Install processes around recruiting, retention, training, performance management, total compensation, employment law, and team member relations. Provide team member support. Provide support and ...

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All JobsMember Relations JobsMember Relations Manager JobsMember Relations Manager Jobs in Colorado

Member Relations Manager information

See Colorado salary details

$29.4K

$84.9K

$147.7K

How much do member relations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for member relations manager in Colorado is $84,863.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $110,900.00 per year, depending on experience, location, and employer.

What is a member relations manager?

Member Relations Managers are professionals responsible for building and maintaining positive relationships between an organization and its members. They handle member inquiries, address concerns, and ensure high levels of member satisfaction and engagement. Their duties often include organizing events, managing member communications, and developing strategies to improve member retention. By acting as the main point of contact, they help foster a sense of community and loyalty within the organization.

What are the key skills and qualifications needed to thrive as a member relations manager?

To thrive as a Member Relations Manager, you need strong interpersonal skills, experience in customer service or client relations, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, membership databases, and communication platforms is often required. Outstanding problem-solving abilities, attention to detail, and effective communication help build trust and foster positive member experiences. These skills and qualities ensure high member satisfaction and retention, which are crucial for the organization’s growth and reputation.

How does a member relations manager typically collaborate with other departments to enhance the overall member experience?

A Member Relations Manager often works closely with departments such as marketing, customer service, and events to ensure that member needs are effectively communicated and addressed. This collaboration can involve coordinating campaigns to boost member engagement, relaying feedback to improve services or benefits, and assisting with the planning of member-focused events. By maintaining open lines of communication with colleagues across the organization, the Member Relations Manager helps create a seamless and positive experience for all members. This cross-functional teamwork is essential for identifying opportunities to add value and quickly resolving any issues that arise.

What is the difference between Member Relations Manager vs Customer Service Representative?

AspectMember Relations ManagerCustomer Service Representative
Required CredentialsBachelor's degree, experience in member engagementHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, client meetings, strategic planningCall centers, retail, or online support
Employer & Industry UsageMembership organizations, associations, clubsRetail, telecom, hospitality, various service industries
Common Search & ComparisonFocus on member engagement and retentionFocus on resolving customer issues and inquiries

The Member Relations Manager typically handles strategic engagement and retention of members within organizations, requiring more experience and specialized skills. In contrast, Customer Service Representatives focus on addressing customer inquiries and resolving issues, often with less experience required. While both roles involve communication and relationship-building, their scope and responsibilities differ significantly.

What are the most commonly searched types of Member Relations jobs in Colorado?

The most popular types of Member Relations jobs in Colorado are:

What are popular job titles related to Member Relations Manager jobs in Colorado?

For Member Relations Manager jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Member Relations Manager jobs in Colorado look for?

The top searched job categories for Member Relations Manager jobs in Colorado are:

What cities in Colorado are hiring for Member Relations Manager jobs?

Cities in Colorado with the most Member Relations Manager job openings:

Member Relations Manager jobs near you
Infographic showing various Member Relations Manager job openings in Colorado as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $84,863 per year, or $40.8 per hour.

Operations Manager

OCI Hospitality

Aurora, CO • On-site

$53K - $68K/yr

Full-time

Posted 16 days ago

Job description

Job Summary:
The Operations Manager assists in leading and managing multiple hotel department operations including team member
staffing and relations, budgeting and financial responsibilities and manager-on-duty oversight. The Operations Manager
is responsible for establishing a positive work environment, delivering exceptional guest service and administering
policies and procedures established by the company and the hotel brand.
Essential Duties and Responsibilities:
• Oversee assigned departments in conjunction with the property General Manager, including supervisory
authority to interview, select and set the pay of team members; discipline team members; make formal
termination recommendations; and investigate and adjudicate complaints. Departments may include
engineering, housekeeping, front desk, sales, and food and beverage where applicable
• Demonstrates and provides exceptional guest service to all hotel guests
• Maintains personal connections with in-house guests and clients in the community to encourage guest loyalty
• Supervises and assists with efforts related to recruitment, orientation, training & development, scheduling,
counseling, performance management, and other team member relations issues
• Assists with various accounting and financial functions including A/P, A/R, billing accounts and department
reporting
• Assists in maintaining product and service quality standards by investigating complaints and initiating corrective
action
• Assists in monitoring and upholding procedures for control of supplies, keys, monies and credit
• Assists in monitoring and upholding procedures for safety of guests and hotel team members
• Remains current on industry trends and local market activities
• Performs additional responsibilities as assigned by leadership
Requirements
Qualifications:
• College degree or the equivalent in related work experience
• Three years of hotel experience
• Strong interpersonal and communication skills
• Ability to speak clearly and listen attentively
• Strong organizational skills and attention to detail
• Ability to handle stressful situations with poise and finesse
• Conduct work-related functions in a professional manner
Salary Description
53,000.00 - 68,000.00

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