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Member Relations Manager Jobs in California (NOW HIRING)

Heimat

Member Relations

Los Angeles, CA · On-site

$43K - $53K/yr

Member Relations plays an integral role in providing an elevated, seamless experience for HEIMAT ... This role reports to the Operations Manager - Heimat. * Serve as first point of contact at check-in ...

HEIMAT

Member Relations

Los Angeles, CA

$43K - $53K/yr

Member Relations plays an integral role in providing an elevated, seamless experience for HEIMAT ... This role reports to the Operations Manager - Heimat. * Serve as first point of contact at check-in ...

John Reed Fitness

Member Relations Lead

Los Angeles, CA · On-site

$23 - $25/hr

This role will be assisting the Club Manager and the Assistant Club Manager with the management of the day-to-day operational needs including onboarding, training new Member Relations team members ...

John Reed Fitness

Member Relations Lead

Los Angeles, CA

$23 - $25/hr

This role will be assisting the Club Manager and the Assistant Club Manager with the management of the day-to-day operational needs including onboarding, training new Member Relations team members ...

John Reed Fitness

Member Relations Lead

Santa Monica, CA · On-site

$24/hr

This role will be assisting the Club Manager and the Assistant Club Manager with the management of the day-to-day operational needs including onboarding, training new Member Relations team members ...

John Reed Fitness

Member Relations

Los Angeles, CA · On-site

$20/hr

Member Relations plays an integral role in providing an elevated, seamless experience for JOHN REED ... This role reports to the Club Manager. • Serve as first point of contact at check-in; creating a ...

John Reed Fitness

Member Relations

Santa Monica, CA · On-site

Member Relations plays an integral role in providing an elevated, seamless experience for JOHN REED ... This role reports to the Club Manager. • Serve as first point of contact at check-in; creating a ...

John Reed Fitness

Member Relations

Los Angeles, CA

$20/hr

Member Relations plays an integral role in providing an elevated, seamless experience for JOHN REED ... This role reports to the Club Manager. Serve as first point of contact at check-in; creating a ...

John Reed Fitness

Member Relations

Santa Monica, CA

Member Relations plays an integral role in providing an elevated, seamless experience for JOHN REED ... This role reports to the Club Manager. Serve as first point of contact at check-in; creating a ...

Cavallo Point

Guest Relations Manager

Sausalito, CA · On-site

We are looking for a Guest Relations Manager to act as an 'Ambassador' for the Resort providing ... In addition to being a member of Historic Hotels of America, this San Francisco luxury resort was ...

Passport Resorts

Guest Relations Manager

Sausalito, CA · On-site

$68K/yr

A We are looking for a Guest Relations Manager to act as an 'Ambassador' for the Resort providing ... In addition to being a member of Historic Hotels of America, this San Francisco luxury resort was ...

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All JobsMember Relations JobsMember Relations Manager JobsMember Relations Manager Jobs in California

Member Relations Manager information

See California salary details

$27.6K

$79.6K

$138.7K

How much do member relations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for member relations manager in California is $79,648.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $104,100.00 per year, depending on experience, location, and employer.

What is a member relations manager?

Member Relations Managers are professionals responsible for building and maintaining positive relationships between an organization and its members. They handle member inquiries, address concerns, and ensure high levels of member satisfaction and engagement. Their duties often include organizing events, managing member communications, and developing strategies to improve member retention. By acting as the main point of contact, they help foster a sense of community and loyalty within the organization.

What are the key skills and qualifications needed to thrive as a member relations manager?

To thrive as a Member Relations Manager, you need strong interpersonal skills, experience in customer service or client relations, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, membership databases, and communication platforms is often required. Outstanding problem-solving abilities, attention to detail, and effective communication help build trust and foster positive member experiences. These skills and qualities ensure high member satisfaction and retention, which are crucial for the organization’s growth and reputation.

How does a member relations manager typically collaborate with other departments to enhance the overall member experience?

A Member Relations Manager often works closely with departments such as marketing, customer service, and events to ensure that member needs are effectively communicated and addressed. This collaboration can involve coordinating campaigns to boost member engagement, relaying feedback to improve services or benefits, and assisting with the planning of member-focused events. By maintaining open lines of communication with colleagues across the organization, the Member Relations Manager helps create a seamless and positive experience for all members. This cross-functional teamwork is essential for identifying opportunities to add value and quickly resolving any issues that arise.

What is the difference between Member Relations Manager vs Customer Service Representative?

AspectMember Relations ManagerCustomer Service Representative
Required CredentialsBachelor's degree, experience in member engagementHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, client meetings, strategic planningCall centers, retail, or online support
Employer & Industry UsageMembership organizations, associations, clubsRetail, telecom, hospitality, various service industries
Common Search & ComparisonFocus on member engagement and retentionFocus on resolving customer issues and inquiries

The Member Relations Manager typically handles strategic engagement and retention of members within organizations, requiring more experience and specialized skills. In contrast, Customer Service Representatives focus on addressing customer inquiries and resolving issues, often with less experience required. While both roles involve communication and relationship-building, their scope and responsibilities differ significantly.

What are the most commonly searched types of Member Relations jobs in California?

The most popular types of Member Relations jobs in California are:

What are popular job titles related to Member Relations Manager jobs in California?

For Member Relations Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Member Relations Manager jobs in California look for?

The top searched job categories for Member Relations Manager jobs in California are:

What cities in California are hiring for Member Relations Manager jobs?

Cities in California with the most Member Relations Manager job openings:

Member Relations Manager jobs near you
Infographic showing various Member Relations Manager job openings in California as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $79,648 per year, or $38.3 per hour.

Member Relations Manager

Quite Remarkable

Beverly Hills, CA • On-site

Full-time

PTO

Posted 20 hours ago

Posted today

Job description

About Quite Remarkable
Quite Remarkable is a global travel platform designed for those who value discovery, culture, and exceptional places, experiences, and programming. The company curates a portfolio of remarkable homes, boutique hotels and resorts, rare experiences, and transformative wellness programs in some of the world’s most inspiring destinations. By combining thoughtful curation, proprietary technology, and elevated service, Quite Remarkable connects members to places and moments that go far beyond traditional travel. Quite Remarkable is a One Planet Group ​​​portfolio company.

Location
Based in our brand-new Beverly Hills-area office, this role will be fully in-office. We believe that being together in person fosters the strongest collaboration, creativity, and culture. This role may also require flexibility to travel as needed in support of partnerships, programming, and brand initiatives.

About the Role
The Member Relations Manager will define and lead the end-to-end member experience for QR. This role is responsible for building a high-touch, personalized service model that reflects the brand’s commitment to excellence.

What You’ll Do

  • Design and implement the member journey and service standards
  • Build and lead the member relations and concierge team
  • Oversee onboarding, engagement, and retention strategies
  • Implement CRM systems and lifecycle management
  • Establish service protocols and quality benchmarks
  • Continuously improve the member experience based on feedback

What You Bring

  • 5+ years in hospitality, luxury service, or customer experience
  • Experience building and leading service teams
  • Strong understanding of high-touch, personalized service models
  • Operational excellence and attention to detail
  • Passion for delivering exceptional experiences

AI-First Approach

  • You don’t just talk about AI; you use it. You’ll be AI-native—not “AI-aware.” You’ll design, own, and evolve agentic workflows that dramatically expand your leverage. 
  • You have a proven track record of using generative AI for creative production and machine learning for audience segmentation

Life at Quite Remarkable

  • Take part in our Service Days program - where you'll be rewarded with paid time off for volunteering and making a positive impact in your community.
  • Join forces with our diverse Global Community and connect with team members from all over the world.
  • We offer a comprehensive extended health benefits package to ensure your total well-being.
  • We're dedicated to your professional growth and will support you every step of the way on your career path with ongoing Professional Development opportunities.
  • Enjoy delectable, complimentary lunches and participate in exciting team events in the office.
Salary
$90,000 – $120,000
In this position, you will be eligible to participate in the Company Bonus Incentive Plan—an initiative that rewards our profitability, overall success, and your individual contributions.
Compensation will be determined by factors including knowledge and skills, role-specific qualifications, market location, and experience. 
*Please submit your resume in PDF format
 

Privacy:
The types of Personal Information we may collect (directly from you or from Third Party-sources) and our privacy practices depend on the nature of the relationship you have with Quite Remarkable and the requirements of applicable law. We endeavor to collect information only relevant for the purposes of processing. As part of our recruitment process, certain roles at Quite Remarkable may include a technical or skills-based assessment administered through an approved third-party provider. In some cases, and only with your explicit consent at the time of testing, AI-based proctoring or monitoring (such as webcam, screen activity, or behavioral signals) may be used to help maintain assessment integrity. By continuing, you agree to Quite Remarkable's privacy policy, which can be accessed here.

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