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Member Relations Manager Jobs in Riverside, CA (NOW HIRING)

SSD Alarm

Client Relations Manager -Anaheim

Anaheim, CA · On-site

$80 - $110/hr

We are seeking a Client Relations Manager to join our team in Anaheim, CA. The ideal candidates are ... Excellent communication skills, whether you're coaching a team member or presenting to senior ...

BJ's Restaurants

Senior Restaurant Manager

Irvine, CA · On-site

$67K - $78K/yr

Cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to restaurant Food & Beverage Execution

BJ's Restaurants

Senior Restaurant Manager

Irvine, CA · On-site

$74K - $79K/yr

Cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to restaurant Food & Beverage Execution

PDS Health

Sr Advisor, People Relations

Irvine, CA · On-site

... team member related matters and complex issues. * Advises management on coaching team members as ... Analyze employee relations data for trends and work with business leaders to develop ...

PDS Health

Sr Advisor, People Relations

Irvine, CA · On-site

$103K/yr

... team member related matters and complex issues. * Advises management on coaching team members as ... Analyze employee relations data for trends and work with business leaders to develop ...

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All JobsMember Relations JobsMember Relations Manager JobsMember Relations Manager Jobs in Riverside, CA

Member Relations Manager information

See Riverside, CA salary details

$29.2K

$84.2K

$146.6K

How much do member relations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for member relations manager in Riverside, CA is $84,197.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,700.00 and $110,100.00 per year, depending on experience, location, and employer.

What is a member relations manager?

Member Relations Managers are professionals responsible for building and maintaining positive relationships between an organization and its members. They handle member inquiries, address concerns, and ensure high levels of member satisfaction and engagement. Their duties often include organizing events, managing member communications, and developing strategies to improve member retention. By acting as the main point of contact, they help foster a sense of community and loyalty within the organization.

What are the key skills and qualifications needed to thrive as a member relations manager?

To thrive as a Member Relations Manager, you need strong interpersonal skills, experience in customer service or client relations, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, membership databases, and communication platforms is often required. Outstanding problem-solving abilities, attention to detail, and effective communication help build trust and foster positive member experiences. These skills and qualities ensure high member satisfaction and retention, which are crucial for the organization’s growth and reputation.

How does a member relations manager typically collaborate with other departments to enhance the overall member experience?

A Member Relations Manager often works closely with departments such as marketing, customer service, and events to ensure that member needs are effectively communicated and addressed. This collaboration can involve coordinating campaigns to boost member engagement, relaying feedback to improve services or benefits, and assisting with the planning of member-focused events. By maintaining open lines of communication with colleagues across the organization, the Member Relations Manager helps create a seamless and positive experience for all members. This cross-functional teamwork is essential for identifying opportunities to add value and quickly resolving any issues that arise.

What is the difference between Member Relations Manager vs Customer Service Representative?

AspectMember Relations ManagerCustomer Service Representative
Required CredentialsBachelor's degree, experience in member engagementHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, client meetings, strategic planningCall centers, retail, or online support
Employer & Industry UsageMembership organizations, associations, clubsRetail, telecom, hospitality, various service industries
Common Search & ComparisonFocus on member engagement and retentionFocus on resolving customer issues and inquiries

The Member Relations Manager typically handles strategic engagement and retention of members within organizations, requiring more experience and specialized skills. In contrast, Customer Service Representatives focus on addressing customer inquiries and resolving issues, often with less experience required. While both roles involve communication and relationship-building, their scope and responsibilities differ significantly.

What job categories do people searching Member Relations Manager jobs in Riverside, CA look for?

The top searched job categories for Member Relations Manager jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Member Relations Manager jobs?

Cities near Riverside, CA with the most Member Relations Manager job openings:

Member Relations Manager jobs near you
Infographic showing various Member Relations Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $84,197 per year, or $40.5 per hour.

Human Resources Manager

Sunny Health and Fitness

City Of Industry, CA • On-site

$80K - $120K/yr

Full-time

Re-posted 20 days ago

Job description

Please be advised the job position is located in the City of Industry, CA. This position is full-time and ON-SITE.
Sunny Health & Fitness is a premiere distributor and importer of premium, high-quality health and fitness products specifically designed for home and boutique fitness studios. We believe fitness should be accessible to everyone, anywhere, anytime. Because we source directly through our wide network of manufactures, our pricing is much more competitive than the average distributor in the industry. We are leaders, we are innovators, we are family.
We are looking for an experienced Human Resources Manager to act as a senior leader and business partner with the leadership team by planning and administering policies, programs, and processes related to human resources. Candidate will be responsible for ensuring operations align with values and culture.
Essential Duties and Responsibilities:
  • Assists in the development and execution of processes and programs administered and performed by team or others such as: recruitment, selection, onboarding, retention, health services, training programs, compensation plans, wage surveys, safety program coordination, unemployment, workers' compensation, disability, orientation, team member activities, and team member handbook.
  • Interviewing, Hiring, Process terminations, promotions/progression, performance management, safety, FMLA/ADA, harassment and discrimination, compliance, policy and procedures and cultural training needs to ensure a people-focused environment.
  • Advise management team in appropriate resolution of team member relations issues and corrective action.
  • Respond to inquiries regarding policies, procedures, and programs.
  • Develop and coordinate the continuous improvement of team member relations and corrective action policies, and the communication of policies.
  • Coordinate and facilitate the resolution of team member performance issues.
  • Identify legal requirements and government reporting regulations affecting the HR function and ensure team member relations policies, procedures, and reporting are in compliance with federal and state law.

Requirements:
  • Bachelor's degree in Human Resources or related field.
  • 5+ years of experience in Human Resources
  • Minimum of 4 years Employee Relations and Labor Relations experience
  • Thorough understanding of all HR related regulations and laws including but not limited to FLSA, Workers Compensation, FMLA, PPACA and ADA
  • Must be current in practices of employment law, benefits and compensation, OSHA record keeping, etc.
  • Must be a self-starter with the ability to balance conflicting points of view, function effectively under pressure and demonstrate discretion, integrity and fair-mindedness
  • Proven ability to resolve complex problems by leveraging business/HR knowledge and client relationships
  • Excellent follow-up skills with the ability to follow-through to completion
  • Effective communication, writing and grammar skills and paying great attention to detail
  • Strong distribution experience.
  • Must be computer literate with knowledge of Microsoft Office product; specifically, Word, Excel, and PowerPoint.

Apply