Member Relations Manager Jobs in Riverside, CA (NOW HIRING)

Applied Medical is a new-generation medical device company with a proven business model and commitment to innovation fueled by rapid business growth and expansion. Our company has been developing and manufacturing advanced surgical technologies for over 35 years and has earneda strong reputationfor excellence in the healthcare field. Our unique business model, combined with our dedication to delivering the highest quality products, enables team members to contribute to a larger capacity than is possible in typical positions. 

The community relations Associate supports Applied Medical by planning, coordinating, and executing community engagement, philanthropic initiatives, and internal programs that strengthen team member connection and external partnerships. This role contributes to a positive organizational culture by supporting events, volunteer activities, company programs, and daytoday operations within the Company Store.

Working closely with crossfunctional teams, nonprofit partners, and internal stakeholders, the community relations and company store coordinator plays an important role in representing Applied Medical professionally while delivering exceptional customer service, effective communication, and organized program support across community relations and company store operations.

Key Responsibilities

• Assist in planning, coordinating, and executing community relations events and philanthropic initiatives, including community resource expos, volunteer opportunities, student programs, and team member engagement activities.
• Support events from planning through execution by managing logistics, setup, onsite support, tracking, and postevent followup.
• Draft and distribute company communications related to community relations programs, philanthropic efforts, and Company Store activities.
• Respond to inquiries from team members, nonprofit partners, and community organizations regarding programs, events, and initiatives.
• Maintain tracking systems, documentation, and inventory related to community relations programs and the Company Store.
• Represent Applied Medical professionally at internal and external meetings, events, and community engagements.
• Greet and engage customers in the Company Store by delivering superior customer service and supporting a positive shopping experience.
• Process cashier transactions accurately, maintain organized merchandise displays, and coordinate apparel and merchandise orders with product vendors.

Success in This Role Looks Like

• Community relations events and company programs are executed smoothly, on time, and with positive engagement.
• Team members and community partners receive accurate information, timely responses, and excellent support.
• Company Store operations remain organized, customerfocused, and aligned with Applied Medical’s mission.
• Feedback from team members and community partners is gathered and contributes to continuous improvement.
• Strong working relationships are maintained across departments, leadership teams, and external partners.
• Flexibility and adaptability support operational needs, including evenings, weekends, and event travel.

This position requires the following skills and attributes:

• Understands and follows Applied Medical Quality Systems per training requirements.
• Reads, writes, speaks, and comprehends English clearly for effective communication.
• Understands and complies with company safety rules and organizational policies.
• Demonstrates strong customer service and interpersonal skills in internal and external interactions.
• Uses Microsoft Office Suite software to support documentation, communication, and tracking tasks.
• Manages multiple tasks independently in a fastpaced environment while maintaining attention to detail.
• Maintains strong organizational skills and a positive, serviceoriented approach to work.
• Brings a proactive mindset, professional demeanor, and commitment to outstanding customer service.
• Works in office and Company Store environments and maintains cleanliness and organization of work areas.
• Communicates effectively with crossfunctional teams and external partners to resolve issues and follow up on action items.

The following skills and attributes are preferred:

• Brings experience supporting community relations, event coordination, or philanthropic initiatives.
• Demonstrates familiarity with retail, hospitality, or customerfacing environments.
• Shows adaptability and willingness to learn new duties as program needs evolve.
• Applies creative problemsolving skills to enhance team member and community satisfaction.

• Competitive compensation range: $25 - $29 / hour(California). 
• Comprehensive benefits package. 
• Training and mentorship opportunities. 
• On-campus wellness activities. 
• Education reimbursement program. 
• 401(k) program with discretionary employer match. 
• Generous vacation accrual and paid holiday schedule. 

Please note that the compensation range may be adjusted in the future, and bonus and incentive compensation plans may apply. 

Our total reward package reflects our commitment to employee growth and well-being, as we invest in your development and offer a range of benefits designed to enhance your career and life. 

All compensation and benefits are subject to plan documents and written agreements. 

Equal Opportunity Employer

Applied Medical is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), or sexual orientation, or any other status protected by federal, state or local laws in the locations where Applied Medical operates.

This position requires the following skills and attributes:

• Understands and follows Applied Medical Quality Systems per training requirements.
• Reads, writes, speaks, and comprehends English clearly for effective communication.
• Understands and complies with company safety rules and organizational policies.
• Demonstrates strong customer service and interpersonal skills in internal and external interactions.
• Uses Microsoft Office Suite software to support documentation, communication, and tracking tasks.
• Manages multiple tasks independently in a fastpaced environment while maintaining attention to detail.
• Maintains strong organizational skills and a positive, serviceoriented approach to work.
• Brings a proactive mindset, professional demeanor, and commitment to outstanding customer service.
• Works in office and Company Store environments and maintains cleanliness and organization of work areas.
• Communicates effectively with crossfunctional teams and external partners to resolve issues and follow up on action items.