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Member Enrollment Representative Jobs (NOW HIRING)

This is a bargaining unit position represented by POPA. Key Responsibilities: * Accurately input member enrollment forms, address changes, and dependent data into the eligibility system * Enter ...

... member enrollment systems in a timely manner, and according to the account contract or service ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

PA ยท On-site

The Enrollment Communications Representative provides customer service support by phone, email ... member. As part of our College community, you'll enjoy: * A dynamic campus atmosphere where your ...

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Member Enrollment Representative information

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How much do member enrollment representative jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for member enrollment representative in the United States is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Member Enrollment Representative vs Customer Service Representative?

AspectMember Enrollment RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer experience in insurance or healthcareHigh school diploma; customer service experience often preferred
Work EnvironmentHealthcare or insurance offices, call centersRetail, call centers, service desks
Employer & Industry UsageHealth insurance companies, healthcare providersVarious industries including retail, telecom, finance
Common Search & Comparison IntentUnderstanding enrollment processes, insurance benefitsHandling customer inquiries, issue resolution

While both roles involve interacting with customers, the Member Enrollment Representative primarily focuses on assisting members with enrollment, benefits, and insurance paperwork within healthcare or insurance settings. In contrast, Customer Service Representatives handle a broader range of customer inquiries across various industries. The roles share similar credentials but differ in industry focus and daily responsibilities.

What does a Member Enrollment Representative do?

A Member Enrollment Representative is responsible for assisting individuals with the process of enrolling in membership programs, typically for health plans, insurance, or other organizational memberships. They guide prospective members through application forms, eligibility requirements, and benefits information. These representatives also address questions, troubleshoot enrollment issues, and ensure accurate data entry. Their role is crucial for providing a positive first impression and ensuring smooth onboarding for new members.

What are some common challenges faced by Member Enrollment Representatives and how can they be addressed?

Member Enrollment Representatives often face challenges such as managing high call volumes during open enrollment periods, addressing complex eligibility questions, and ensuring all documentation is accurately completed. To overcome these, it's important to develop strong organizational and communication skills, stay up-to-date on plan details and regulatory changes, and utilize available technology for tracking and follow-up. Working closely with team members and supervisors can also help resolve unique cases efficiently, ensuring a smooth experience for new members.

What are the key skills and qualifications needed to thrive as a Member Enrollment Representative, and why are they important?

To thrive as a Member Enrollment Representative, you need strong customer service abilities, attention to detail, and a high school diploma or equivalent. Familiarity with enrollment platforms, CRM systems, and basic office software is typically required, and some positions may prefer knowledge of healthcare or insurance regulations. Outstanding communication, problem-solving skills, and patience help you build rapport with members and address their enrollment needs effectively. These skills and qualities are essential to ensure accurate enrollment, member satisfaction, and compliance with organizational and regulatory standards.
More about Member Enrollment Representative jobs
What job categories do people searching Member Enrollment Representative jobs look for? The top searched job categories for Member Enrollment Representative jobs are:
Infographic showing various Member Enrollment Representative job openings in the United States as of June 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,986 per year, or $22.6 per hour.
Enrollment Clerk (Onsite)

Enrollment Clerk (Onsite)

MagnaCare

Las Vegas, NV โ€ข On-site

$22.60/hr

Other

Posted 19 days ago


Job description

Member Enrollment Data Entry Specialist

This role is responsible for accurately entering and maintaining member enrollment, eligibility, and contribution data across multiple systems while ensuring timely documentation and recordkeeping. Working onsite, the ideal candidate will have strong attention to detail, the ability to identify data discrepancies, and a commitment to supporting both internal teams and the overall integrity of member records. This is a bargaining unit position represented by POPA. Key Responsibilities:

  • Accurately input member enrollment forms, address changes, and dependent data into the eligibility system
  • Enter employer-reported work hours into eligibility and contribution systems
  • 2000 Hour process
  • Accurately input member enrollment forms, address changes, and dependent data into the eligibility system
  • Identify and flag data discrepancies for review by senior staff or auditors
  • Maintain timely and complete documentation of all transactions
  • File and scan enrollment documents and employer files as needed
  • Respond to basic internal inquiries regarding processed items

Qualifications:

  • High school diploma or GED required
  • Associate's degree or some college coursework in Business Administration, Health Information Management, or a related field a plus
  • 1โ€“2 years of data entry, administrative, or clerical experience required
  • Experience in a healthcare, benefits administration, or insurance environment preferred
  • Familiarity with eligibility, enrollment, or contributions processing a plus
  • Experience working with union or labor fund environments a plus
  • Proficiency in Microsoft Office, particularly Excel and Word
  • Experience with eligibility or benefits administration systems preferred
  • Comfortable working across multiple systems simultaneously
  • Basic understanding of document management and scanning tools

Rate of Pay: $22.60

At MagnaCare LLC, our people are committed to the improvement of how healthcare is accessed and delivered. When you join our team, you'll become part of a diverse and welcoming culture focused on encouragement, respect, and increasing diversity, inclusion, and a sense of belonging at every level. Here, you'll be encouraged to bring your authentic self to work with all your unique abilities. For more than 30 years, MagnaCare LLC has been a trusted partner in delivering flexible, customized solutions for self-insured organizations. As a national third-party administrator (TPA), we combine proprietary technology, network expertise, and a deep understanding of labor to help our clients achieve their goals while supporting the people they serve. Our focus on labor means we work closely with funds, Taft-Hartley Trusts, and other self-insured groups to deliver tailored solutions that go beyond the basics. From health plan administration and eligibility management to contribution accounting, we provide the tools and support organizations need to succeed. With specialized offerings such as flexible network administration, direct contracting, in-house medical and care management, and workers' compensation programs, we create benefit plans that address unique needs with precision.