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Melio Jobs (NOW HIRING)

Melio

Risk Operations Specialist

New York, NY

$80K - $90K/yr

Melio's innovative platform has created new and exciting ways to engage US small businesses in the payments ecosystem; and as with any financial innovation, this has also introduced threats and ...

Melio

Payment Partnerships Manager

New York, NY · On-site

$110K - $130K/yr

Ability to turn problems into stories that people want to care about and articulate it all down clearly so that Melio's FIs Partners can get on the same page. * Ability to pitch to C-level executives ...

Melio

Senior FullStack Engineer

New York, NY · Hybrid

$170K - $200K/yr

About Melio USA: * Competitive compensation packages: We strive to make each and every employee feel valued and appreciated. The annual base salary range for this position is $170,000-$200,000

Melio

Senior FP&A Analyst

New York, NY · Hybrid

$125K - $145K/yr

Contribute to Melio's top-line revenue planning and forecasting as part of a broader team effort, owning your defined piece of the process * Build financial models to support forecasts, scenario ...

Melio

Risk Operations Specialist

Denver, CO

$75K - $85K/yr

Melio's innovative platform has created new and exciting ways to engage US small businesses in the payments ecosystem; and as with any financial innovation, this has also introduced threats and ...

Melio

Customer Success Manager

Phoenix, AZ · Remote

Excited to bring new processes and procedures to continue to develop the customer journey at Melio. * Enjoys working cross-functionally with other teams across the organization on a diverse range of ...

Melio

Full Stack Engineer

New York, NY · Hybrid

$135K - $160K/yr

About Melio USA: * Competitive compensation packages: We strive to make each and every employee feel valued and appreciated. The annual base salary range for this position is $135,000-$160,000.

Melio

Sales Development Representative

Phoenix, AZ · On-site +1

$60K - $63K/yr

As a Sales Development Representative (SDR) at Melio, you will play a critical role in driving our growth by initiating new business conversations with our small to medium-sized and high value ...

Melio

Sales Development Representative

Raleigh, NC · On-site +1

$60K - $63K/yr

As a Sales Development Representative (SDR) at Melio, you will play a critical role in driving our growth by initiating new business conversations with our small to medium-sized and high value ...

Melio

Customer Success Manager

New York, NY · On-site

Excited to bring new processes and procedures to continue to develop the customer journey at Melio. * Enjoys working cross-functionally with other teams across the organization on a diverse range of ...

Melio

Senior Account Executive - UHV Payors

Phoenix, AZ · On-site +1

Deliver advanced, tailored product demos that connect Melio's value directly to high-level business metrics like cash flow, operational efficiency, and ROI. * Manage pipeline with precision: Maintain ...

Melio

Customer Success Manager

Raleigh, NC · Remote

Excited to bring new processes and procedures to continue to develop the customer journey at Melio. * Enjoys working cross-functionally with other teams across the organization on a diverse range of ...

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How much do melio jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for melio in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is the difference between Melio vs Bookkeeper?

AspectMelioBookkeeper
Primary RolePayment platform for small businessesFinancial record-keeping and accounting
Required CredentialsNo specific certifications requiredBookkeeping certification or accounting background often preferred
Work EnvironmentOnline, tech-focused platformOffice or remote, accounting firms or businesses
Industry UsageFintech, small business paymentsAccounting, finance, small business management

While Melio is a payment platform facilitating transactions for small businesses, a Bookkeeper manages financial records and accounting tasks. Melio focuses on payment processing, whereas Bookkeepers handle bookkeeping and financial documentation. Both roles are essential in small business finance but serve different functions within the financial ecosystem.

What are the key skills and qualifications needed to thrive as a Melio payments specialist?

To thrive as a Melio Payments Specialist, you need a solid understanding of payment processing, accounts payable/receivable, and general bookkeeping, often supported by experience in finance or accounting. Familiarity with Melio’s payment platform, accounting software like QuickBooks, and digital invoicing systems is typically required. Strong customer service, attention to detail, and problem-solving abilities help specialists efficiently resolve client issues and ensure smooth transactions. These skills are crucial for maintaining financial accuracy, client satisfaction, and operational efficiency in digital payment environments.

What are Melio jobs?

Melio jobs refer to roles and positions at Melio, a financial technology company that specializes in accounts payable and receivable solutions for small businesses. Employees at Melio work in various departments such as engineering, sales, customer support, product management, and marketing. These roles focus on developing and supporting Melio's digital payment platform, helping clients streamline their bill payments and cash flow management. Melio offers opportunities to work in a fast-growing fintech environment with a focus on innovation and customer satisfaction.

What are some common challenges faced by professionals working in payment solutions roles at companies like Melio?

Professionals in payment solutions roles at companies like Melio often face challenges related to keeping up with rapidly evolving financial technologies and compliance regulations. Ensuring seamless integration with clients’ accounting systems and troubleshooting transactional issues are also common responsibilities. Collaboration with product, engineering, and customer support teams is essential to address user needs and maintain a smooth payment experience. Adapting quickly to new features and providing clear communication to clients are key to success in this dynamic environment.
More about Melio jobs
What cities are hiring for Melio jobs? Cities with the most Melio job openings:
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Melio jobs near you
Infographic showing various Melio job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Risk Operations Specialist

Melio

New York, NY

$80K - $90K/yr

Full-time

Posted 9 days ago

Job description

Risk Operations Specialist
Location: Hybrid in New York (3 days in office)
Qualifications:

  • 1+ years of experience within risk, customer experience or payment operations, ideally in the fintech space
  • 1+ years experience working with ZenDesk
  • Available to work between 9AM through 6PM EST, Monday through Friday
  • Able to come to the office 3x a week for team collaboration
  • Experience maintaining personal and group KPIs related to capacity and quality
  • Excellent interpersonal, collaboration and communication skills
  • Demonstrated ability to proactively problem solve and be a top-notch team player

Bonus points:

  • Experience working on a global team

A day in the life and how you'll make an impact:

  • Handle frontline fraud decisioning to support ongoing business needs
  • Manage escalations related to Risk decisioning through cross-functional collaboration
  • Complete Zendesk tickets and written communications related to end users, internal escalations, partnerships or live payments according to relevant prioritization
  • Communicate with customers via phone around account recovery efforts
  • Contribute to projects, collaborate with team members on specialized efforts, and proactively drive new initiatives

About the team:

Melio's innovative platform has created new and exciting ways to engage US small businesses in the payments ecosystem; and as with any financial innovation, this has also introduced threats and vulnerabilities. The Risk & Compliance Team works to protect Melio's platform and users from fraudulent, abusive and prohibited activity. We work cross functionally, with nearly every function in the company, to ensure we are seeing the correct information to make the right decisions.

Our main objectives ensuring our money movement is in line with relevant regulatory obligations and keeping our users safe. Our teams play a critical role in maintaining Melio's reputation, financial stability, and operational continuity.

About Melio USA:

  • Competitive compensation packages: We strive to make each and every employee feel valued and appreciated. The annual base salary range for this position is $80,000 - $90,000
  • Medical, dental, vision: We offer highly competitive and selected plans with 100% coverage, FSA and HSA.
  • 401K matching and stock options: Feel the investment of working at a hyper-growth startup.
  • Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees.
  • Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it.
  • Office culture: Remote work in the state of Colorado with site level social events and ad hoc in person team working sessions
  • Growth and development: Lean on the diverse team to foster professional and personal growth through workshops, mentorship programs, and team building activities.

Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft. As the fastest-growing B2B payment platform in the US, Melio is working hard to find new and better ways to help small businesses succeed in the ways that work best for them.

Melio's diversity, equity and inclusion efforts have always been a top priority within our team. We are an Equal Opportunity Employer, and all of our employees encompass different strengths, experiences and backgrounds. DEI within Melio prioritizes race, gender, age, disability status, veteran status, sexual orientation, religion and many other parts that make up one's identity. Having a diverse team across all offices is key to our success, and inclusion is each #TeaMelio member's responsibility.