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Licensed Medicare Advisor - Seasonal Remote Opportunity

Dallas, TX · On-site

Speak with Medicare customers through inbound telephone and chat interactions. * Provide clear information about available Medicare coverage and benefits. * Help customers compare appropriate plan ...

Sagility LLC

$21/hr

Answer inbound calls from customers exploring Medicare health insurance options * Conduct needs assessments using active listening and consultative sales techniques * Educate customers on available ...

Sagility

$21/hr

Answer inbound calls from customers exploring Medicare health insurance options * Conduct needs assessments using active listening and consultative sales techniques * Educate customers on available ...

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Medicare Inbound information

What is a Medicare Inbound representative?

Medicare Inbound representatives are customer service professionals who handle incoming calls from individuals seeking information about Medicare plans, enrollment, and benefits. They assist callers—often seniors or those approaching eligibility—with understanding plan options, coverage details, and the enrollment process. Their role is crucial in providing accurate, clear information to help people make informed healthcare decisions. These representatives often work for insurance companies or third-party agencies that support Medicare beneficiaries.

What skills and qualifications are needed to thrive as a Medicare Inbound representative?

To excel as a Medicare Inbound Representative, you typically need strong knowledge of Medicare plans, excellent customer service skills, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and sometimes a health insurance license are important technical qualifications. Outstanding communication, patience, and problem-solving abilities help representatives build trust and effectively address client needs. These competencies ensure accurate information delivery, regulatory compliance, and a positive customer experience for Medicare beneficiaries.

What are common challenges faced by Medicare Inbound representatives, and how can they be managed?

Medicare Inbound representatives often encounter challenges such as handling high call volumes, addressing complex customer inquiries about benefits and coverage, and staying current with frequently changing Medicare regulations. To manage these challenges, it's important to develop strong organizational skills, utilize internal resources and knowledge bases, and actively participate in ongoing training. Effective communication and patience are also key, as representatives regularly interact with seniors who may need extra assistance understanding their options.

What is the difference between Medicare Inbound vs Medicare Customer Service Representative?

AspectMedicare InboundMedicare Customer Service Representative
CertificationsKnowledge of Medicare policies, possibly required certificationsSame certifications, focus on Medicare knowledge
Work EnvironmentCall centers, remote or office-basedCall centers, remote or office-based
Employer & IndustryHealth insurance companies, Medicare providersHealth insurance companies, Medicare providers
Job FocusHandling inbound calls about Medicare plans and coverageAssisting customers with Medicare inquiries and issues

Both roles involve assisting Medicare beneficiaries via inbound calls, requiring similar certifications and work environments. The main difference lies in job titles used by employers, but their responsibilities and industry context are closely aligned.

What are popular job titles related to Medicare Inbound jobs in Texas?

For Medicare Inbound jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Medicare Inbound jobs in Texas look for?

The top searched job categories for Medicare Inbound jobs in Texas are:

What cities in Texas are hiring for Medicare Inbound jobs?

Cities in Texas with the most Medicare Inbound job openings:

Medicare Inbound jobs near you
Infographic showing various Medicare Inbound job openings in Texas as of August 2026, with employment types broken down into 85% Full Time, 9% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution.

Experienced Medicare Sales Representative Remote

INSURE CHOICE LLC

Austin, TX • Remote

$20/hr

Full-time

Medical, Life

Re-posted 19 days ago

Job description


Role Summary


We are seeking experienced, licensed Medicare Sales Agents to join our remote team. In this role, you will work under the guidance of a dedicated sales manager and team leadership, receiving ongoing coaching, performance support, and oversight. You will guide Medicare-eligible beneficiaries through plan options — including Medicare Advantage, Medicare Supplement, and Part D — while cross-selling ancillary products such as Hospital Indemnity Insurance (HII), dental, vision, hearing, and final expense coverage. Candidates must be able to provide carrier releases from all current carrier appointments prior to or during onboarding.

Key Responsibilities

•        Work within a managed team structure, participating in regular coaching sessions, performance reviews, and team meetings led by              your sales manager
•        Conduct inbound and outbound calls with Medicare-eligible beneficiaries to assess coverage needs
•        Present, compare, and enroll beneficiaries in Medicare Advantage, Supplement (Medigap), and Part D plans
•        Cross-sell Hospital Indemnity Insurance (HII) and ancillary products including dental, vision, hearing, and final expense to maximize              client coverage and attachment rates
•        Educate clients on the benefits of HII as a gap-coverage complement to Medicare Advantage plans
•        Obtain and submit carrier releases from all current carrier appointments prior to or during onboarding
•        Maintain compliance with CMS regulations, HIPAA requirements, and all carrier guidelines
•        Manage leads, follow-ups, and enrollment documentation within the company CRM
•        Meet or exceed monthly enrollment goals, ancillary attachment targets, and retention metrics set by management
•        Stay current on plan updates, formulary changes, and Medicare AEP/OEP requirements

Requirements

•        3+ years of Medicare sales experience — must be verifiable and active within the last 6 months
•        Must be able to provide carrier releases from all current carrier appointments before or during onboarding
•        Proven experience selling HII and ancillary products alongside Medicare plans
•        Comfortable working within a managed structure with regular reporting, coaching, and oversight from a sales manager
•        Active state health insurance license (Life & Health or equivalent)
•        Completed AHIP certification (current year preferred)
•        Solid knowledge of Medicare Part A, B, C (Advantage), D, and how ancillary products complement each
•        Reliable high-speed internet, dedicated home workspace, and a computer meeting system requirements
•        Consultative, compliance-first sales approach with strong communication skills


Preferred Qualifications


•        Experience across multiple ancillary lines — DVH, final expense, cancer/critical illness, or accident plans
•        Multi-state licensure
•        Experience with Medicare quoting platforms 
•        Proven track record of high ancillary attachment rates alongside Medicare enrollments
•        Bilingual (English/Spanish) a strong plus

This is a full-time, permanent role with consistent hours, base pay, and strong commission potential.
Base pay is $20 per hour plus commission.
ONLY APPLY IF YOU CURRENTLY HOLD AN ACTIVE HEALTH INSURANCE LICENSE

We look forward to welcoming a passionate Medicare Sales Representative who is eager to contribute to our team's success!