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Medicare Inbound Jobs in Dallas, TX (NOW HIRING)

Pitch Health Solutions

Health Insurance Agent

Dallas, TX · Remote

$18 - $20/hr

Step 2: Medicare & Senior Benefits Specialist After onboarding, you will step into a fully active sales role with: * 100% inbound calls , no cold calling, no hunting, no chasing * A steady flow of ...

Tenet Health

Patient Access Rep

Sunnyvale, TX

$15.75 - $20.25/hr

... inbound and outbound calls, performs PBX operations, executes reception/basic demographic quick ... Message from Medicare, EMTALA, etc.). Education: Required: High school diploma or equivalent.

Careington

Life and Health Insurance Sales

Frisco, TX · Hybrid

Be a Group 1 Life and Health Licensed Agent with the ability to be Certified for Medicare * Efficiently handle a large quantity of inbound sales calls * Work in a fast-paced environment * Identify ...

Discovery At Home Texas

Community Liaison

Dallas, TX · On-site

Successfully communicate and create community/industry awareness around Discovery at Home's services for both Medicare Skilled services and Non-Skilled Private Pay services. * Take inbound calls ...

Discovery at Home

Community Liaison

Dallas, TX · On-site

$75K - $85K/yr

Successfully communicate and create community/industry awareness around Discovery at Home's services for both Medicare Skilled services and Non-Skilled Private Pay services. * Take inbound calls ...

Discovery At Home Texas

Community Liaison

Dallas, TX

$75K - $85K/yr

Successfully communicate and create community/industry awareness around Discovery at Home's services for both Medicare Skilled services and Non-Skilled Private Pay services. * Take inbound calls ...

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All JobsMedicare Inbound JobsMedicare Inbound Jobs in Dallas, TX

Medicare Inbound information

See Dallas, TX salary details

$9

$16

$25

How much do medicare inbound jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for medicare inbound in Dallas, TX is $16.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.08 per hour, depending on experience, location, and employer.

What is a Medicare Inbound representative?

Medicare Inbound representatives are customer service professionals who handle incoming calls from individuals seeking information about Medicare plans, enrollment, and benefits. They assist callers—often seniors or those approaching eligibility—with understanding plan options, coverage details, and the enrollment process. Their role is crucial in providing accurate, clear information to help people make informed healthcare decisions. These representatives often work for insurance companies or third-party agencies that support Medicare beneficiaries.

What skills and qualifications are needed to thrive as a Medicare Inbound representative?

To excel as a Medicare Inbound Representative, you typically need strong knowledge of Medicare plans, excellent customer service skills, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and sometimes a health insurance license are important technical qualifications. Outstanding communication, patience, and problem-solving abilities help representatives build trust and effectively address client needs. These competencies ensure accurate information delivery, regulatory compliance, and a positive customer experience for Medicare beneficiaries.

What is the difference between Medicare Inbound vs Medicare Customer Service Representative?

AspectMedicare InboundMedicare Customer Service Representative
CertificationsKnowledge of Medicare policies, possibly required certificationsSame certifications, focus on Medicare knowledge
Work EnvironmentCall centers, remote or office-basedCall centers, remote or office-based
Employer & IndustryHealth insurance companies, Medicare providersHealth insurance companies, Medicare providers
Job FocusHandling inbound calls about Medicare plans and coverageAssisting customers with Medicare inquiries and issues

Both roles involve assisting Medicare beneficiaries via inbound calls, requiring similar certifications and work environments. The main difference lies in job titles used by employers, but their responsibilities and industry context are closely aligned.

What are common challenges faced by Medicare Inbound representatives, and how can they be managed?

Medicare Inbound representatives often encounter challenges such as handling high call volumes, addressing complex customer inquiries about benefits and coverage, and staying current with frequently changing Medicare regulations. To manage these challenges, it's important to develop strong organizational skills, utilize internal resources and knowledge bases, and actively participate in ongoing training. Effective communication and patience are also key, as representatives regularly interact with seniors who may need extra assistance understanding their options.
What job categories do people searching Medicare Inbound jobs in Dallas, TX look for? The top searched job categories for Medicare Inbound jobs in Dallas, TX are:
Medicare Inbound jobs near you
Infographic showing various Medicare Inbound job openings in Dallas, TX as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $34,091 per year, or $16.4 per hour.

Licensed Medicare Sales Representative | TEXAS

CornerStone Staffing

Frisco, TX • On-site

$23/hr

Full-time

Re-posted 28 days ago

Job description

We're looking for experienced Licensed Medicare Sales Representatives to join a mission-driven healthcare team. Help seniors navigate Medicare options, guide enrollments with confidence, and deliver exceptional customer experiences—all while meeting sales goals in a fast-paced, supportive environment.


Licensed Medicare Sales Representative


LOCATION

Texas Residents | Remote


COMPENSATION & SCHEDULE

• $23.00/hour + incentive

• Monday–Friday, 9:00am - 5:30pm CST | occasional Saturdays during peak season

• Employment Type: W2 | Temporary Contract

• Start Date: Multiple start dates available


ROLE IMPACT

Join a mission-driven healthcare organization as a Licensed Medicare Insurance Representative, helping seniors and Medicare-eligible individuals compare and enroll in Medicare Advantage, Medicare Supplement, and Prescription Drug Plans. In this fast-paced call center environment, you'll provide compliant, compassionate enrollment support while achieving sales and service goals. Paid training includes AHIP certification for the upcoming Medicare sales season if you are not currently certified.


KEY RESPONSIBILITIES

• Handle inbound and outbound calls to educate consumers on Medicare plan options and guide them through the enrollment process.

• Explain plan benefits, eligibility requirements, and enrollment timelines while maintaining CMS compliance and ethical sales practices.

• Accurately document customer interactions and sales activities within CRM systems.

• Meet individual and team sales performance goals while delivering exceptional customer service.

• Maintain an active Health Insurance Producer License and comply with company, state, and federal regulations.


MINIMUM QUALIFICATIONS

• Active Health Insurance Producer License required.

• Verifiable National Producer Number (NPN) required.

• Minimum one (1) year of recent Medicare call center sales experience (inbound and/or outbound).


CORE TOOLS & SYSTEMS

• Salesforce or similar CRM platform

• Medicare enrollment and plan comparison software

• CMS compliance and quality monitoring systems

• Microsoft Office Suite


PREFERRED SKILLS

• High School Diploma or GED.

• Strong knowledge of Medicare Advantage, Medicare Supplement, Prescription Drug Plans (PDP), and Annual Enrollment Period (AEP) processes.

• Excellent consultative sales and customer service skills.

• Ability to multitask and navigate multiple systems in a high-volume call center environment.

• Strong attention to detail with a commitment to compliance and documentation accuracy.


LEGAL NOTICE

• Employment is contingent upon successfully passing all required pre-employment screenings, including a background check and drug screen.

• Independent brokers will not be considered for this position.

• Applicants must reside in the state of Texas


By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy

Company Description

This is a full time direct hire role with our client. They are an established aerospace manufacturer specializing in precision-machined components for highly regulated applications. The company offers a stable, quality-focused environment where engineering, programming, and manufacturing teams work closely to produce complex parts that meet strict customer and industry requirements.

Employees have the opportunity to work with advanced machining technology, contribute to process improvements, and support products used across the aerospace industry.