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Medicare Inbound Jobs in Dallas, TX (NOW HIRING)

Week 4: Inbound calls, graduation, and preparation for warm live transfers. * After graduation ... Life, final expense, Medicare, door-to-door, call center, cold calling, outbound, appointment ...

Week 4: Inbound calls, graduation, and preparation for warm live transfers. * After graduation ... Life, final expense, Medicare, door-to-door, call center, cold calling, outbound, appointment ...

Receives inbound and places outbound calls to/from insurance companies and patients to collect ... Ability to interpret rules and regulations set by Medicare, Medicaid, and Commercial payors.

Showing results 21-28

Medicare Inbound information

See Dallas, TX salary details

$9

$16

$25

How much do medicare inbound jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for medicare inbound in Dallas, TX is $16.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.08 per hour, depending on experience, location, and employer.

What is a Medicare Inbound representative?

Medicare Inbound representatives are customer service professionals who handle incoming calls from individuals seeking information about Medicare plans, enrollment, and benefits. They assist callers—often seniors or those approaching eligibility—with understanding plan options, coverage details, and the enrollment process. Their role is crucial in providing accurate, clear information to help people make informed healthcare decisions. These representatives often work for insurance companies or third-party agencies that support Medicare beneficiaries.

What skills and qualifications are needed to thrive as a Medicare Inbound representative?

To excel as a Medicare Inbound Representative, you typically need strong knowledge of Medicare plans, excellent customer service skills, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and sometimes a health insurance license are important technical qualifications. Outstanding communication, patience, and problem-solving abilities help representatives build trust and effectively address client needs. These competencies ensure accurate information delivery, regulatory compliance, and a positive customer experience for Medicare beneficiaries.

What is the difference between Medicare Inbound vs Medicare Customer Service Representative?

AspectMedicare InboundMedicare Customer Service Representative
CertificationsKnowledge of Medicare policies, possibly required certificationsSame certifications, focus on Medicare knowledge
Work EnvironmentCall centers, remote or office-basedCall centers, remote or office-based
Employer & IndustryHealth insurance companies, Medicare providersHealth insurance companies, Medicare providers
Job FocusHandling inbound calls about Medicare plans and coverageAssisting customers with Medicare inquiries and issues

Both roles involve assisting Medicare beneficiaries via inbound calls, requiring similar certifications and work environments. The main difference lies in job titles used by employers, but their responsibilities and industry context are closely aligned.

What are common challenges faced by Medicare Inbound representatives, and how can they be managed?

Medicare Inbound representatives often encounter challenges such as handling high call volumes, addressing complex customer inquiries about benefits and coverage, and staying current with frequently changing Medicare regulations. To manage these challenges, it's important to develop strong organizational skills, utilize internal resources and knowledge bases, and actively participate in ongoing training. Effective communication and patience are also key, as representatives regularly interact with seniors who may need extra assistance understanding their options.
What are popular job titles related to Medicare Inbound jobs in Dallas, TX? For Medicare Inbound jobs in Dallas, TX, the most frequently searched job titles are:
Infographic showing various Medicare Inbound job openings in Dallas, TX as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $34,091 per year, or $16.4 per hour.

Head of Growth, Performance Video

Nashville Public Radio

Dallas, TX • On-site

$150 - $170/hr

Other

Re-posted 3 days ago


Job description

WHO ARE WE

Launch Potato is a profitable digital media company that reaches over 30M+ monthly visitors through brands such as FinanceBuzz, All About Cookies, and OnlyInYourState. As The Discovery and Conversion Company, our mission is to connect consumers with the world’s leading brands through data-driven content and technology. Headquartered in South Florida with a remote-first team spanning over 15 countries, we’ve built a high-growth, high-performance culture where speed, ownership, and measurable impact drive success.

WHY JOIN US

At Launch Potato, you’ll accelerate your career by owning outcomes, moving fast, and driving impact with a global team of high-performers.

BASE SALARY

$150,000 to $170,000 per year, paid semi-monthly

YOUR ROLE

We’re looking for a performance video growth leader to take full ownership of Launch Potato's video business, starting with YouTube and expanding into other video-first platforms over time. This is a builder's role. You'll combine hands‑on campaign management with high-level strategy, owning execution, P&L, pacing, reporting, growth targets, creative testing, and operating cadence. You build, optimize, and scale campaigns yourself while creating the systems and playbooks that let the channel grow beyond the limits most teams assume. The initial focus is Insurance, with ownership across auto, home, health, ACA, Medicare, and other call-based or lead-based products. Each vertical has different customers, intent signals, creative needs, and monetization dynamics, so you'll adapt buying strategy and messaging by audience, product, and funnel stage. Over time, the role expands into streaming, linear TV, Meta, TikTok, and other emerging video channels.

EXPERIENCE
  • 8+ years managing high-growth performance marketing portfolios.
  • 3+ years managing and scaling YouTube, Meta, TikTok, and/or other video-first portfolios with budgets of $20M+/year.
  • Experience scaling performance video in at least one major lead gen niche: affiliate, call-based, insurance, financial services, health, or marketplace.
WHAT YOU'LL OWN
  • P&L and performance: Full ownership of spend, pacing, reporting, operations, and profitability for Insurance YouTube campaigns. Target: 2x annualized run rate in year one at a minimum 110% ROAS.
  • In-platform execution: Live in Google Ads, owning campaign architecture, audience strategy, bidding, budget allocation, conversion events, targeting, exclusions, and testing frameworks. You set the standard for execution quality others orient around.
  • Multi-vertical scaling: Scale across the insurance verticals, tailoring strategy to each one's customer journey and economics, then expand into new insurance and financial services verticals to drive incremental growth.
  • Lead and call generation: Build campaigns that drive both leads and inbound calls, with a working grasp of call quality, conversion rates, advertiser feedback, and downstream monetization. Move the metrics that matter: CTR, CVR, ROAS, call volume, lead quality, advertiser quality, margin.
  • Creative strategy: Own creative from a performance lens (audience selection, messaging angles, funnel-stage alignment, hooks, offer positioning, formats, testing priorities). Partner with the creative team while using AI and self-serve tools to test fast and reduce bottlenecks.
  • Communication: Proactively and clearly communicate performance, insights, and decisions to stakeholders, teams, and executives on a daily basis. This is not a reporting afterthought. You drive alignment across analytics, creative, sales, product, and leadership through direct, frequent, well-structured updates in Slack, Zoom, and executive-facing settings.
  • Playbooks and team: Build repeatable operating systems for video buying, creative testing, audience expansion, call-based campaigns, and multi-vertical scaling. Generate learnings that push the whole paid media team forward. Build and lead a video-first team as investment scales.
COMPETENCIES
  • Technical Mastery: Depth in Google/YouTube Ads architecture, bidding, audience strategy, conversion events, and analytics.
  • Platform Execution: Builds and troubleshoots directly in-platform; spots tactical opportunities others miss.
  • P&L Ownership: Manages budget at scale against growth, ROAS, and margin goals.
  • Creative Strategy: Connects customer psychology and funnel stage to creative that performs.
  • Multi-Vertical Buying: Scales across distinct customer types and product categories.
  • Call-Based Marketing: Drives and optimizes inbound call traffic, intent, and quality.
  • Communication: Articulates data, recommendations, and POV clearly for leadership alignment.
  • Problem-Solving: Turns performance data into growth strategies across campaigns, creative, and landing pages.
  • Adaptability: Tests, iterates, and runs multiple projects in a fast-paced environment.
  • Leadership Potential: Ready to grow into building and leading a video team.
  • Operational Efficiency: Builds campaigns to scale, even when that means breaking from standard best practice.
MUST HAVES
  • Video-first scaling track record: Proven success profitably scaling brands across video performance platforms, with deep hands‑on expertise in YouTube, Meta, and TikTok.
  • Hands-on platform execution: Comfortable living in-platform and building campaigns directly (campaign architecture, audience and bidding strategy, conversion event setup, testing design, budget pacing, daily optimization), not managing from a distance.
  • Affiliate lead gen: Strong grasp of monetization dynamics, advertiser quality metrics, funnel optimization, and scaling traffic profitably across variable-payout partner ecosystems.
  • Multi-vertical buying: Experience buying across multiple verticals at once, adapting structure, audience, creative, and messaging to distinct customer journeys. Insurance experience (auto, home, health, ACA, Medicare) especially valuable.
  • Analytical depth: Proficiency in BI tools (Looker, Google Analytics) plus advanced Excel/Sheets (pivot tables, VLOOKUP, regression, correlation, performance modeling).
  • Video creative judgment: Strong understanding of what drives high-performing video (YouTube ABCDs, hooks, category entry points, funnel stage, audience intent, offer positioning, trending formats) and how to adapt creative per platform. Able to think like the customer and map angle, audience, and format to funnel stage.
  • AI-enabled speed: Able to move quickly on creative testing using AI and self-serve tools (Higgsfield, Runway, CapCut, MidJourney, Gemini, VEO3, Claude, or similar) to develop concepts and iterate without leaning on centralized creative resources.
  • Cross-functional partnership: Builds strong relationships across analytics, sales/account management, leadership, vertical stakeholders, creative, product, and external vendors.
  • P&L ownership: Demonstrated experience owning P&L, hitting aggressive growth and profitability goals, and building repeatable playbooks that scale wins across brands and verticals.
  • Communication: Exceptional, proactive written and verbal communication; comfortable presenting insights and influencing decisions through Slack, Zoom, and executive-facing updates.
NICE TO HAVES
  • Measurement sophistication: MMM, incrementality, geo holdouts, or brand lift to quantify video's halo across channels.
  • Lead gen verticals beyond insurance: personal finance, lending, credit cards, home services, consumer subscriptions.
  • Scalable best practices: Team building, mentoring channel owners, or formalizing playbooks across brands.
  • Competitive intelligence tools: SimilarWeb, AdBeat, Ahrefs, SpyFu, Pathmatics.
  • Specific Compliance: Background in regulated marketing environments (consumer finance, insurance, healthcare).
TOTAL COMPENSATION

Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. Your compensation package includes a base salary, profit‑sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments.

EEO STATEMENT

We are proud to be an Equal Employment Opportunity company. We value diversity, equity, and inclusion. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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