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Medical Services Representative information

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How much do medical services representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for medical services representative in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Medical Services Representative vs Medical Billing Specialist?

AspectMedical Services RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; certification often preferredHigh school diploma; certification in medical billing often preferred
Work EnvironmentHealthcare offices, hospitals, insurance companiesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient communication, appointment scheduling, insurance verificationProcessing insurance claims, coding, billing, and reimbursement
Industry UsageCommonly used in healthcare and insurance sectorsPrimarily in healthcare billing and coding departments

The Medical Services Representative focuses on patient interaction, scheduling, and insurance verification, while the Medical Billing Specialist handles claims processing, coding, and reimbursement. Both roles are essential in healthcare operations but differ in daily tasks and focus areas.

How do you become a medical services representative?

To become a medical services representative, candidates typically need a high school diploma or equivalent, and some roles may require post-secondary education or certification in healthcare administration or related fields. Relevant skills include communication, customer service, and familiarity with medical terminology, and on-the-job training is often provided. Certification is not mandatory but can enhance job prospects and advancement opportunities.

What do medical services representatives do?

Medical services representatives coordinate communication between healthcare providers, insurance companies, and patients to ensure proper billing, claims processing, and patient support. They often handle administrative tasks, verify insurance coverage, and use medical billing software. Strong communication skills and knowledge of healthcare regulations are essential for this role.

What is a medical services representative?

A medical services representative is a professional who acts as a liaison between healthcare providers, insurance companies, and patients to coordinate medical billing, claims processing, and patient services. They often need strong communication skills, knowledge of medical terminology, and familiarity with healthcare software systems. The role typically requires attention to detail and understanding of healthcare regulations.

What cities are hiring for Medical Services Representative jobs?

Cities with the most Medical Services Representative job openings:

What states have the most Medical Services Representative jobs?

States with the most job openings for Medical Services Representative jobs include:

What are popular job titles related to Medical Services Representative jobs?

For Medical Services Representative jobs, the most frequently searched job titles are:

Medical Services Representative jobs near you
Infographic showing various Medical Services Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,099 per year, or $18.3 per hour.

Patient Services Representative (Medical Receptionist)

Macon, GA • On-site

Piedmont Urgent Care Defunct
See more jobs at Piedmont Urgent Care Defunctexternal

$16.75 - $21.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Patient Service Representative

Piedmont Urgent Care - Deliver Exceptional Patient Care with Purpose

Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join Piedmont Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience. Your role is essential in ensuring seamless front-office operations while making a meaningful impact on those we serve.

As a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare setting.

Why You'll Love Working Here:

  • Life-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 8 AM - 8 PM) – No overnight shifts, so you can prioritize both your career and personal life!
  • Competitive Pay & Benefits: Medical, Dental, Vision, Prescription, Pet Insurance & more
  • Paid Time Off & Holidays: Recharge and take care of yourself
  • 401K with Company Match: Plan for your future
  • Wellness Support: Employee Assistance Program (EAP) & Wellness Initiatives
  • Professional Growth: Leadership opportunities & professional development

Key Responsibilities:

  • Warm Welcome: Greet and assist all patients and visitors with a positive attitude, ensuring they feel comfortable and valued.
  • Patient and Business Documentation: Maintain confidentiality while collecting and organizing important patient and business documents.
  • Insurance Verification: Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing/collection information.
  • Financial Responsibility: Determine and collect each patient's financial responsibility, ensuring transparency and clarity about costs.
  • Collaborative Support: Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations.
  • Compliance: Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards, ensuring all documentation and processes are handled according to guidelines.
  • Travel Requirement: Support staffing and operational needs by traveling to other Piedmont Urgent Care locations as required.

Required Qualifications:

  • Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plus
  • Experience: 1+ year of experience in a medical office or healthcare setting preferred
  • Skills: Strong communication, attention to detail, and ability to multitask in a busy environment
  • Technical Skills: Experience using Electronic Medical Records (EMR) software, EPIC preferred
  • Flexibility: Ability to work 12-hour shifts, including some weekends and holidays
  • Team Player: A proactive, friendly, and patient-focused approach to service

At Piedmont Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you're looking for a career where your contributions truly matter, apply today and be part of something bigger!

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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