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Medical Service Representative Msr Jobs (NOW HIRING)

CoxHealth

Member Service Rep I

Springfield, MO · On-site

Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week) * For a comprehensive list of benefits, please click here: Benefits | CoxHealth The Member Service Representative (MSR ...

Crunch Fitness

Member Service Representative

Garwood, NJ · On-site

$17/hr

MSR -7283 Job Source: Crunch Fitness Location: Garwood Job Category: Member Service Representative More about this job > Description Crunch Fitness is rapidly expanding across New Jersey , and we're ...

JobTracks

Member Service Representative

San Diego, CA · On-site

Member Service Representative (MSR) Job Summary The Member Service Representative is the face of our organization. This role is responsible for providing exceptional customer service, handling member ...

JobTracks

Member Service Representative

San Diego, CA · On-site

Member Service Representative (MSR) Job Summary The Member Service Representative is the face of our organization. This role is responsible for providing exceptional customer service, handling member ...

JobTracks

Member Service Representative

San Diego, CA · On-site

Member Service Representative (MSR) Job Summary The Member Service Representative is the face of our organization. This role is responsible for providing exceptional customer service, handling member ...

CTC

Member Services Representative I

Baxter, MN · On-site

The primary responsibility of the Member Service Representative (MSR) is to provide high quality ... medical, vision, and dental plans. Company provided term life insurance, accidental death ...

CoxHealth

Member Service Rep I

Springfield, MO · On-site

Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week) * For a comprehensive list of benefits, please click here: Benefits | CoxHealth The Member Service Representative (MSR ...

Coxhealth

Member Service Rep I

Springfield, MO

Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week) * For a comprehensive list of benefits, please click here:Benefits | CoxHealth The Member Service Representative (MSR ...

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How much do medical service representative msr jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for medical service representative msr in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $18.99 per hour, depending on experience, location, and employer.

What does a medical service representative (MSR) do?

A Medical Service Representative (MSR) acts as a liaison between healthcare providers, insurance companies, and patients. They are responsible for handling inquiries about medical services, processing insurance claims, verifying patient information, and ensuring that billing and documentation are accurate. MSRs also help resolve issues related to coverage, authorizations, and payments, providing essential support to ensure patients receive timely care. Their role requires strong communication skills and knowledge of medical terminology, insurance processes, and healthcare regulations.

What are the key skills and qualifications needed to thrive as a medical service representative (MSR), and why are they important?

To thrive as a Medical Service Representative (MSR), you need a solid understanding of healthcare terminology, customer service practices, and typically a high school diploma or equivalent. Familiarity with medical billing software, electronic health records (EHR) systems, and insurance verification tools is often required. Strong communication, problem-solving, and organizational skills help MSRs effectively support patients and coordinate with healthcare professionals. These abilities are crucial for ensuring accurate information exchange, efficient administrative processes, and a positive patient experience.

What are some common challenges medical service representatives (MSRs) face when balancing administrative tasks with patient interaction?

Medical Service Representatives often juggle a variety of responsibilities, from managing patient records and scheduling appointments to providing direct assistance to patients. One common challenge is maintaining accuracy and attention to detail in administrative work while ensuring prompt, compassionate service to patients, especially during busy periods. MSRs must be adaptable and prioritize tasks effectively to meet both administrative deadlines and patient needs. Successful MSRs develop strong organizational skills and learn to communicate efficiently with both healthcare providers and patients to keep operations running smoothly.

What is the difference between Medical Service Representative Msr vs Medical Sales Representative?

AspectMedical Service Representative (MSR)Medical Sales Representative
CredentialsHigh school diploma or equivalent; some roles may prefer certifications in healthcare or salesHigh school diploma; often requires sales or healthcare certifications
Work EnvironmentHospitals, clinics, healthcare facilities, pharmaceutical companiesMedical offices, hospitals, pharmaceutical companies, sales settings
Primary FocusProviding healthcare services, patient support, product educationPromoting and selling medical products or equipment
Employer & Industry UsageHealthcare providers, pharmaceutical companiesMedical device companies, pharmaceutical sales

The Medical Service Representative (MSR) primarily focuses on supporting healthcare providers and patients through service and education, while the Medical Sales Representative concentrates on selling medical products and equipment. Both roles require healthcare knowledge and communication skills but differ in their core responsibilities and work environments.

What cities are hiring for Medical Service Representative Msr jobs?

Cities with the most Medical Service Representative Msr job openings:

What states have the most Medical Service Representative Msr jobs?

States with the most job openings for Medical Service Representative Msr jobs include:

What are popular job titles related to Medical Service Representative Msr jobs?

For Medical Service Representative Msr jobs, the most frequently searched job titles are:

Infographic showing various Medical Service Representative Msr job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $33,096 per year, or $15.9 per hour.

Member Service Representative (Teller) - WY

York, PA • On-site

First Capital Federal Credit Union
Commercial Banking • 11 - 50 employees
Learn more about First Capital Federal Credit Unionexternal

Full-time

Retirement, PTO

Posted 18 days ago

Job description

Organization Description
First Capital Federal Credit Union is a full-service financial institution serving the needs of members throughout York County, Pennsylvania, and the United States. Membership in the Credit Union is open to all employees and their families of companies within our Field of Membership.
Our mission statement is the financial wellbeing of members and dedication to our community come FIRST.
General Summary
First Capital Federal Credit Union is seeking a full-time Member Service Representative MSR (Teller) to join our growing team. We offer team members a competitive salary, including paid time off 401K, pension plan and tuition reimbursement. First Capital promotes a culturally healthy and fund work environment with many employee benefits.
The Member Service Representative MSR (Teller) will serve as a liaison between First Capital and its members. The Member Service Representative MSR (Teller) will be responsible for conducting transactions, providing account information. The Member Service Representative will provide prompt and professional service that consistently demonstrates our mission, vision, and core values. Come join our growing team and grow your career in the financial industry.
Minimum Requirements
  • The Member Service Representative MSR (Teller) will need to be professional and provide prompt, positive and courteous service to the members by listening, communicating effectively, making eye contact, smiling, and using the members' name.
  • The Member Service Representative MSR (Teller) will be expected to assess a member financial needs to promote, and cross-sell products and services offered by the Credit Union to meet established sales goals and build productive relationships.
  • The Member Service Representative MSR (Teller) will be expected to operate a cash drawer and perform routine member transactions, including but not limited to deposits, withdrawals, loan payments, and check cashing.
  • The Member Service Representative MSR (Teller) will be expected to perform member account requests to include but not limited to maintenance, name change, and address changes.
  • The Member Service Representative MSR (Teller) will have to show completion of a high school diploma or GED.
  • The Member Service Representative MSR (Teller) should have experience in a financial institution, retail cash operations or customer service position.

If you feel this is a great position for you, please submit your resume today. We are waiting to hear from you!
Note: This list of essential functions is not exhaustive. It may be supplemented as necessary.
Working Conditions
  • Works in a well-lighted and ventilated office setting.
  • Sitting, standing, bending, and lifting required during working hours.
  • Speaking, hearing, and computer keying are required during working hours.

First Capital Federal Credit Union is an EEO Employer - M/F/Disability/Protected Veteran Status

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