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Medical Service Representative Msr Jobs (NOW HIRING)

SECU

Member Services Representative

Salisbury, MD · On-site

$18.56 - $27.88/hr

... MSR brings a dynamic personality to ensure the delivery of exceptional member service through high ... Medical, vision, dental benefits * 401k plan with company matching * Generous sick, vacation and ...

SECU Credit Union

Member Services Representative

Towson, MD · On-site

$18.56 - $27.88/hr

... Service Representative. What You'll Do. The Member Services Representative (MSR) is the face and ... Medical, vision, dental benefits * 401k plan with company matching * Generous sick, vacation and ...

SECU Credit Union

Member Services Representative

Towson, MD · On-site

$18.56 - $27.88/hr

... Service Representative. What Youll Do. The Member Services Representative (MSR) is the face and ... Medical, vision, dental benefits * 401k plan with company matching * Generous sick, vacation and ...

SECU Credit Union

Member Services Representative

Towson, MD · On-site

$18.56 - $27.88/hr

... Service Representative. What You'll Do. The Member Services Representative (MSR) is the face and ... Medical, vision, dental benefits * 401k plan with company matching * Generous sick, vacation and ...

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Medical Service Representative Msr information

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How much do medical service representative msr jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for medical service representative msr in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $18.99 per hour, depending on experience, location, and employer.

What does a medical service representative (MSR) do?

A Medical Service Representative (MSR) acts as a liaison between healthcare providers, insurance companies, and patients. They are responsible for handling inquiries about medical services, processing insurance claims, verifying patient information, and ensuring that billing and documentation are accurate. MSRs also help resolve issues related to coverage, authorizations, and payments, providing essential support to ensure patients receive timely care. Their role requires strong communication skills and knowledge of medical terminology, insurance processes, and healthcare regulations.

What are the key skills and qualifications needed to thrive as a medical service representative (MSR), and why are they important?

To thrive as a Medical Service Representative (MSR), you need a solid understanding of healthcare terminology, customer service practices, and typically a high school diploma or equivalent. Familiarity with medical billing software, electronic health records (EHR) systems, and insurance verification tools is often required. Strong communication, problem-solving, and organizational skills help MSRs effectively support patients and coordinate with healthcare professionals. These abilities are crucial for ensuring accurate information exchange, efficient administrative processes, and a positive patient experience.

What are some common challenges medical service representatives (MSRs) face when balancing administrative tasks with patient interaction?

Medical Service Representatives often juggle a variety of responsibilities, from managing patient records and scheduling appointments to providing direct assistance to patients. One common challenge is maintaining accuracy and attention to detail in administrative work while ensuring prompt, compassionate service to patients, especially during busy periods. MSRs must be adaptable and prioritize tasks effectively to meet both administrative deadlines and patient needs. Successful MSRs develop strong organizational skills and learn to communicate efficiently with both healthcare providers and patients to keep operations running smoothly.

What is the difference between Medical Service Representative Msr vs Medical Sales Representative?

AspectMedical Service Representative (MSR)Medical Sales Representative
CredentialsHigh school diploma or equivalent; some roles may prefer certifications in healthcare or salesHigh school diploma; often requires sales or healthcare certifications
Work EnvironmentHospitals, clinics, healthcare facilities, pharmaceutical companiesMedical offices, hospitals, pharmaceutical companies, sales settings
Primary FocusProviding healthcare services, patient support, product educationPromoting and selling medical products or equipment
Employer & Industry UsageHealthcare providers, pharmaceutical companiesMedical device companies, pharmaceutical sales

The Medical Service Representative (MSR) primarily focuses on supporting healthcare providers and patients through service and education, while the Medical Sales Representative concentrates on selling medical products and equipment. Both roles require healthcare knowledge and communication skills but differ in their core responsibilities and work environments.

What cities are hiring for Medical Service Representative Msr jobs?

Cities with the most Medical Service Representative Msr job openings:

What states have the most Medical Service Representative Msr jobs?

States with the most job openings for Medical Service Representative Msr jobs include:

What are popular job titles related to Medical Service Representative Msr jobs?

For Medical Service Representative Msr jobs, the most frequently searched job titles are:

Infographic showing various Medical Service Representative Msr job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $33,096 per year, or $15.9 per hour.

Member Service Representative/Teller

Hendersonville, TN • On-site

Liberty Federal Credit Union
Commercial Banking • 501 - 1,000 employees
Learn more about Liberty Federal Credit Unionexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Liberty Federal Credit Union rating

6.5

Company rating: 6.5 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Liberty FCU, a full-service credit union, is seeking a Full-Time Member Service Representative/Teller for our Hendersonville Office, located at 580 Soaring Eagle Way, Hendersonville, TN 37075. Candidates must possess excellent member service skills, professionalism and confidentiality. Previous financial institution experience is preferred. The Hendersonville Office hours of operation are Monday through Thursday 8:30 a.m. - 5:00 p.m., Friday 8:30 a.m. - 6:00 p.m., and Saturday 8:30 a.m. - 12:00 p.m. If applicable, a two-three week paid training program will be held in Evansville, IN. Approved travel expenses (hotel, meals, mileage, etc) will be included. If interested, please complete an employment application by clicking Apply.
Duties and Responsibilities include but are not limited to the following:

  • Serve as a primary Member Service Representative (MSR).
    • Meet member needs by maintaining appropriate knowledge of all company products and services.
    • Run various member transactions such as deposits, withdrawals, loan payments, credit card payments, transfers, and shared branching transactions with a high degree of accuracy.
    • Determine acceptability of negotiable items place holds on deposited funds when appropriate.
    • Learn to identify potential fraud situations and take appropriate action to help protect the member and the Credit Union.
    • Learn to recognize member's needs and recommend appropriate products and services while providing quality member service.
    • Strive to balance cash drawer each day.
    • Strive to meet MSR cross sell goals and work to support all branch goals and initiatives.
    • Assist with processing night drop.
    • Assist in balancing branch cash machines.
    • Assist members in accessing safe deposit boxes.
    • Answer member telephone inquiries.
  • Represent the Credit Union to the members in a friendly, positive, and professional manner greeting members as they enter the branch.
  • Demonstrate appropriate knowledge of company policies and procedures related to the MSR duties, including security and information security.
  • Complete all required compliance training.
  • Maintain a high level of confidentiality and security when dealing with member information and agree to shred all papers with confidential information.
  • Prepare all daily work items for transfer to the appropriate departments.
Qualifications:
  • Must have a HS diploma or GED and be at least 18 years of age.
  • Must be able to work a flexible schedule and travel to other office locations when needed.
  • Must be able to stand for long periods of time and do some heavy lifting.
  • Must have 1-2 years of cash handling experience.
  • Banking experience preferred.
Benefits and Compensation:
  • Bonus and incentive opportunities
  • Paid Holidays
  • Paid Time Off (Vacation, Sick and Personal Days)
  • Medical, Dental and Vision Insurance
  • 401(k) retirement program with matching funds
  • Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
  • Tuition Reimbursement Program

Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.

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