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Medical Services Representative Jobs in Indiana (NOW HIRING)

OSMC

Patient Services Representative

Elkhart, IN · On-site

$16.50 - $21/hr

The Patient Services Representative is responsible for patient registration, appointment scheduling ... Previous experience in a healthcare, medical office, or customer service environment. experience ...

Goodman Campbell

Patient Services Representative

Carmel, IN · On-site

$17.25 - $22/hr

Our Patient Services Representative's responsibilities include (but are not limited to) detailed ... Answer non-medical questions as needed * Monitor new patient medical records. * File records based ...

Goshen Health

Patient Services Representative

Goshen, IN · On-site

$15.50 - $19.75/hr

The Patient Services Representative promotes exceptional customer relations at all times, whether ... Obtains financial/demographic/medical information in a complete, accurate manner and enters data ...

Goshen Health

Patient Services Representative

Goshen, IN · On-site

$15.50 - $19.75/hr

The Patient Services Representative promotes exceptional customer relations at all times, whether ... Obtains financial/demographic/medical information in a complete, accurate manner and enters data ...

Goshen Health

Patient Services Representative

Goshen, IN · On-site

$15.50 - $19.75/hr

The Patient Services Representative promotes exceptional customer relations at all times, whether ... Obtains financial/demographic/medical information in a complete, accurate manner and enters data ...

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Medical Services Representative information

What is the difference between Medical Services Representative vs Medical Billing Specialist?

AspectMedical Services RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; certification often preferredHigh school diploma; certification in medical billing often preferred
Work EnvironmentHealthcare offices, hospitals, insurance companiesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient communication, appointment scheduling, insurance verificationProcessing insurance claims, coding, billing, and reimbursement
Industry UsageCommonly used in healthcare and insurance sectorsPrimarily in healthcare billing and coding departments

The Medical Services Representative focuses on patient interaction, scheduling, and insurance verification, while the Medical Billing Specialist handles claims processing, coding, and reimbursement. Both roles are essential in healthcare operations but differ in daily tasks and focus areas.

How do you become a medical services representative?

To become a medical services representative, candidates typically need a high school diploma or equivalent, and some roles may require post-secondary education or certification in healthcare administration or related fields. Relevant skills include communication, customer service, and familiarity with medical terminology, and on-the-job training is often provided. Certification is not mandatory but can enhance job prospects and advancement opportunities.

What do medical services representatives do?

Medical services representatives coordinate communication between healthcare providers, insurance companies, and patients to ensure proper billing, claims processing, and patient support. They often handle administrative tasks, verify insurance coverage, and use medical billing software. Strong communication skills and knowledge of healthcare regulations are essential for this role.

What is a medical services representative?

A medical services representative is a professional who acts as a liaison between healthcare providers, insurance companies, and patients to coordinate medical billing, claims processing, and patient services. They often need strong communication skills, knowledge of medical terminology, and familiarity with healthcare software systems. The role typically requires attention to detail and understanding of healthcare regulations.
Medical Services Representative jobs near you
Infographic showing various Medical Services Representative job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Patient Services Representative

Fort Wayne, IN • On-site

Neighborhood Health Clinics Inc
See more jobs at Neighborhood Health Clinics Incexternal

$16.25 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Neighborhood Health – Medical Patient Services Representative

At Neighborhood Health, we’re passionate about our mission to provide a kind and caring premiere workforce. Our team-based approach to comprehensive patient care creates a challenging and rewarding work environment where you have a direct role in helping members of our community receive quality medical services they can afford. And that’s something you can feel good about. 

As a member of our growing team, you will feel at home in a fun and diverse community of healthcare professionals. Our goal is simple: improving access to healthcare in our community and surrounding areas. Neighborhood Health is looking to add a Medical Patient Services Representative to our team. Together, we are all committed to building healthier communities by delivering comprehensive, quality health care with compassion and respect. 

As a Medical Patient Services Representative, you will:

  • Obtain and enter new patient demographics: update patient information, as necessary, in the computer system to maintain accuracy for billing.
  • Research, enter, and update all information needed to complete the billing process. Verify income for self-pay patients, verify insurance and Medicaid coverage, and verify eligibility to various programs that affect the billing process.
  • Collect copays and balances, as required by office policies. Distribute copies of receipts to patients. 
  • Balance charges and receipts at end of each shift.
  • Enter preferred pharmacy information.
  • Schedule from Medicaid non-compliant lists
  • Prep accounts

Requirements:

  • Minimum of one year in general medical / dental office. 

Education Requirements:

  • High School Diploma or GED

We offer competitive pay, health, dental, vision, critical illness & accident insurance, 403(b) retirement plan, PTO, and paid holidays.

Neighborhood Health is an Equal Opportunity Employer. Neighborhood Health does not exclude people or treat them differently for any aspect of the organization because of race, color, national origin, age, disability (physical or mental), or sex (including sexual orientation).

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources