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Medical Secretary Jobs in Raleigh, NC (NOW HIRING)

Performs intermediate level secretarial, clerical and receptionist duties to support efficient office operations requiring a thorough understanding of department and appropriate agency procedures and ...

Medical Assistant

Raleigh, NC

$17.25 - $22/hr

Medical Assistant (MA) - Gastroenterology Raleigh, NC | In-Office Support quality patient care--every day. Raleigh Medical Group is seeking a compassionate and detail-oriented Medical Assistant (MA ...

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Medical Secretary information

See Raleigh, NC salary details

$12

$19

$25

How much do medical secretary jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for medical secretary in Raleigh, NC is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $21.49 per hour, depending on experience, location, and employer.

What is a medical secretary?

Medical secretaries are administrative professionals who work in healthcare settings such as hospitals, clinics, and doctors' offices. They are responsible for managing schedules, handling patient records, answering phones, and assisting with billing and insurance paperwork. Their role is crucial in ensuring that the medical office runs smoothly and that patients receive timely and accurate information. Medical secretaries often serve as the first point of contact for patients and act as a liaison between medical staff and patients.

What does a medical secretary do?

As a medical secretary, you perform various administrative and clerical functions specific to the medical field. You coordinate physician schedules, ensure medical records for each patient include all relevant information, and process payments. As part of your duties, you may read and write correspondence, generate reports, verify insurance, and serve as the first point of contact for patients. Hours vary depending on the clinic you work at; most locations have regular operating hours, but hospitals and walk-in clinics are often open during evenings, weekends, and holidays.

What are the key skills and qualifications needed to thrive as a medical secretary, and why are they important?

To thrive as a Medical Secretary, you need strong organizational skills, attention to detail, and a solid understanding of medical terminology, typically supported by a high school diploma or relevant certification. Familiarity with electronic health record (EHR) systems, medical billing software, and scheduling tools is essential. Excellent interpersonal skills, discretion, and the ability to multitask effectively help you stand out in this role. These skills and qualities are important for ensuring efficient office operations, accurate record-keeping, and positive patient experiences in a healthcare setting.

What are common challenges faced by medical secretaries in managing patient information and appointments?

Medical secretaries often juggle a high volume of patient information, appointment scheduling, and communication with both patients and medical staff. One common challenge is ensuring accuracy and confidentiality while updating records and handling sensitive data, especially in fast-paced environments. Additionally, managing last-minute appointment changes or urgent requests can require quick thinking and strong organizational skills. Effective use of electronic health record (EHR) systems and maintaining clear communication with healthcare providers are key to overcoming these challenges.

What is the difference between Medical Secretary vs Medical Administrative Assistant?

AspectMedical SecretaryMedical Administrative Assistant
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma or equivalent; certification optional
Work EnvironmentClinics, hospitals, private practicesClinics, hospitals, healthcare offices
Job DutiesScheduling, patient records, correspondenceScheduling, billing, administrative support
Industry UsageCommonly used in healthcare settingsOften used interchangeably with Medical Secretary

Medical Secretaries and Medical Administrative Assistants share similar roles in healthcare settings, focusing on administrative tasks like scheduling and patient record management. While their duties often overlap, Medical Secretaries may focus more on correspondence and communication, whereas Medical Administrative Assistants might handle billing and broader administrative functions. Both roles require similar credentials and are vital for smooth healthcare operations.

Do you need a degree to be a medical secretary?

A degree is not typically required to become a medical secretary, but many employers prefer candidates with a high school diploma or equivalent. Relevant skills include proficiency in office software and medical terminology, and some roles may require certification or training in medical office procedures.

How long does it take to become a medical secretary?

Becoming a medical secretary typically requires a high school diploma or equivalent, with some positions preferring postsecondary training or certification. Many medical secretaries learn on the job, but completing a certificate program in medical office administration can take a few months to a year. The overall time depends on the individual's prior education and the specific requirements of the employer.

What is the average pay for a medical secretary?

The average salary for a medical secretary typically ranges from $30,000 to $45,000 per year, depending on experience, location, and workplace setting. Medical secretaries often require strong organizational skills and proficiency with office software and medical terminology.

What are the most commonly searched types of Medical Secretary jobs in Raleigh, NC?

The most popular types of Medical Secretary jobs in Raleigh, NC are:

What are popular job titles related to Medical Secretary jobs in Raleigh, NC?

For Medical Secretary jobs in Raleigh, NC, the most frequently searched job titles are:

What cities near Raleigh, NC are hiring for Medical Secretary jobs?

Cities near Raleigh, NC with the most Medical Secretary job openings:

Infographic showing various Medical Secretary job openings in Raleigh, NC as of August 2026, with employment types broken down into 68% Full Time, 13% Part Time, and 19% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,191 per year, or $19.8 per hour.

$50K/yr

Full-time

Posted 5 days ago


Internal Revenue Service rating

7.5

Company rating: 7.5 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

128th of 294 rated public sector bodies


Job description

WHAT IS LARGE BUSINESS & INTERNATIONAL
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
  • Position(s) are to be filled in following area(s):
    • LBI - Director Withholding Exchange/International Individual Compliance - Withholding Exchange and International Individual Compliance (WEIIC), International Individual Compliance, Territory 5.

REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILSQualifications:

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement.
QUALIFICATION REQUIREMENTS: To qualify for this position, you must meet the qualification requirements outlined below:
SPECIALIZED EXPERIENCE GS-07: To be eligible for this position, you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service. Specialized experience includes:

  • Experience screening telephone calls, determines the appropriate disposition of inquiries, and routes calls based on established office procedures.
  • Experience establishing, organizing, and maintaining correspondence files, manuals, reference materials, and administrative records in accordance with established procedures.
  • Experience reviewing correspondence, reports, and related documents for format, grammar, punctuation, and mathematical accuracy prior to distribution or signature.
  • Experience coordinating appointment calendars, scheduling meetings and conferences, preparing meeting materials, and recording or distributing meeting notes when required.
  • Experience gathering, assembling, and maintaining supporting documentation for reports, correspondence, and administrative actions.
  • Experience providing procedural guidance and on-the-job instruction to clerical support staff on established administrative processes.
  • Experience preparing routine and non-technical correspondence and maintaining administrative records using word processing, spreadsheet, presentation, and database applications.

AND
You must also meet the following requirement(s):

  • TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens"
  • TIME IN GRADE (TIG): For positions above the GS-05,applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03 or 04 positions.
  • TYPING AND OFFICE AUTOMATION (OA):
    • TYPING PROFICIENCY: Applicants must be qualified typists with a minimum typing speed of 40 words per minute (based on a 5-minute sample with three or fewer errors). Applicants may meet these requirements by passing the appropriate performance test, presenting a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency. Performance test results and certificates of proficiency are acceptable for three years. We may verify proficiency skills of self-certified applicants by administering the appropriate performance test.
    • Office Automation (OA): This position requires experience using office automation systems, software practices and procedures.


For more information on qualifications please refer to OPM's Qualifications Standards.

Education:A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).Employment Type: OTHER

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