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Medical Receptionist Jobs in Silver Spring, MD (NOW HIRING)

Mercy Medical Center

Medical Receptionist

Towson, MD · On-site

$26.75/hr

Summary Join Our Team at Mercy Medical Center - Now Hiring a Medical Receptionist for our Float Pool! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy ...

Mercy Medical Center

Medical Receptionist

Baltimore, MD · On-site

$17.83/hr

Summary Join Our Team at Mercy Medical Center - Now Hiring a Medical Receptionist for our Float Pool! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy ...

Mercy Medical Center

Medical Receptionist

Baltimore, MD

$26.75/hr

Summary Join Our Team at Mercy Medical Center - Now Hiring a Medical Receptionist for our Float Pool! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy ...

Mercy Medical Center

Medical Receptionist

Columbia, MD · On-site

$26.75/hr

Summary Join Our Team at Mercy Medical Center - Now Hiring a Medical Receptionist for our Float Pool! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy ...

Mercy Medical Center

Medical Receptionist

Lutherville, MD · On-site

$26.75/hr

Summary Join Our Team at Mercy Medical Center - Now Hiring a Medical Receptionist for our Float Pool! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy ...

Mercy Medical Center

Medical Receptionist

Glen Burnie, MD · On-site

$26.75/hr

Summary Join Our Team at Mercy Medical Center - Now Hiring a Medical Receptionist for our Float Pool! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy ...

Mercy Medical Center

Medical Receptionist

Columbia, MD

$26.75/hr

Summary Join Our Team at Mercy Medical Center - Now Hiring a Medical Receptionist for our Float Pool! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy ...

Mercy Medical Center

Medical Receptionist

Baltimore, MD

$26.75/hr

Summary Join Our Team at Mercy Medical Center - Now Hiring a Medical Receptionist for our Float Pool! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy ...

Mercy Medical Center

Medical Receptionist

Towson, MD

$26.75/hr

Summary Join Our Team at Mercy Medical Center - Now Hiring a Medical Receptionist for our Float Pool! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy ...

Mercy Medical Center

Medical Receptionist

Baltimore, MD · On-site

$26.75/hr

Summary Join Our Team at Mercy Medical Center - Now Hiring a Medical Receptionist for our Float Pool! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy ...

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Medical Receptionist information

See Silver Spring, MD salary details

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How much do medical receptionist jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for medical receptionist in Silver Spring, MD is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $19.90 per hour, depending on experience, location, and employer.

What is a medical receptionist?

Medical receptionists are the first point of contact for patients at healthcare facilities such as clinics, hospitals, and doctors' offices. They greet patients, schedule appointments, answer phone calls, and manage patient records. In addition to administrative duties, medical receptionists often assist with basic patient inquiries and help ensure the smooth operation of the front desk. Their role is essential in providing a welcoming and organized environment for both patients and healthcare staff.

What are the duties of a medical receptionist?

Medical Receptionists are the front desk workers at doctor’s offices, clinics, hospitals, and other health care facilities. They are responsible for checking in patients, ensuring health insurance and all information is updated, scheduling appointments, answering questions, and handling co-pays and billing. In addition to managing patient check-ins, they are also responsible for filing and organizing patient documentation.

What are the key skills and qualifications needed to thrive as a medical receptionist, and why are they important?

To thrive as a Medical Receptionist, you need organizational skills, attention to detail, and familiarity with medical terminology, typically supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, scheduling software, and telephone systems is commonly required. Outstanding interpersonal skills, professionalism, and the ability to multitask help you excel when interacting with patients and medical staff. These competencies ensure efficient office operations, positive patient experiences, and effective communication within a healthcare environment.

What are common challenges faced by medical receptionists, and how can they be managed?

Medical receptionists often encounter high patient volumes, frequent interruptions, and the need to juggle multiple tasks such as scheduling, billing, and handling sensitive information. Staying organized and maintaining clear communication with both patients and healthcare providers are essential for managing these challenges. Many clinics offer training on electronic health record (EHR) systems and front-desk procedures, which can help new hires adapt quickly. Building strong teamwork with clinical staff also ensures a smoother workflow and better patient experience.

What is the difference between Medical Receptionist vs Medical Assistant?

AspectMedical ReceptionistMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationPost-secondary education; certification often preferred
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, answering phones, patient check-in/outTaking vital signs, preparing patients for exams, assisting providers

While both roles work in healthcare settings, Medical Receptionists focus on administrative tasks at the front desk, whereas Medical Assistants perform clinical duties to support patient care. Both roles require strong communication skills and familiarity with medical environments, but Medical Assistants typically need additional clinical training and certification.

How to pass a medical receptionist interview?

To pass a medical receptionist interview, demonstrate strong communication skills, familiarity with medical office procedures, and proficiency in scheduling and electronic health record systems. Prepare by reviewing common interview questions, highlighting your organizational abilities, and showcasing your ability to handle patient interactions professionally.

What all does a medical receptionist do?

A medical receptionist manages patient appointments, answers phone calls, verifies patient information, and maintains medical records. They also handle billing, insurance documentation, and coordinate communication between patients and healthcare providers, often using electronic health record (EHR) systems.

What do I need to become a medical receptionist?

To become a medical receptionist, you typically need a high school diploma or equivalent, strong communication and organizational skills, and proficiency with office software and medical billing systems. Some employers may prefer previous experience in healthcare or customer service, and certification in medical office administration can be beneficial.
More about Medical Receptionist jobs

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The most popular types of Medical Receptionist jobs in Silver Spring, MD are:

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For Medical Receptionist jobs in Silver Spring, MD, the most frequently searched job titles are:

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The top searched job categories for Medical Receptionist jobs in Silver Spring, MD are:

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Medical Receptionist jobs near you
Infographic showing various Medical Receptionist job openings in Silver Spring, MD as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,077 per year, or $18.3 per hour.

Medical Receptionist

Mercy Medical Center

Towson, MD • On-site

$26.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Summary

Join Our Team at Mercy Medical Center – Now Hiring a Medical Receptionist for our Float Pool!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

This position in particular may be expected to go to our off site/hub site locations and support a variety of practices at different times.


Responsibilities

The Patient Service Associate is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office.

This Patient Service Associate is expected to go to all of our Mercy locations: downtown, Overlea, Reisterstown, Lutherville, Glen Burnie, Overlea, Hunt Valley, Annapolis and Columbia. 

The Patient Service Associate is responsible for all front desk operations, which include, but are not limited to:

  • Scheduling patients
  • Answering phones
  • Scanning medical records
  • Triage patient phone calls for severity/importance
  • Collection of insurance information and verification or benefits
  • Charge entry and payment posting.

Every employee is expected to support the goals and mission of Mercy Medical Center, in particular, the commitment to providing all patients easy access to high quality care, service and value. Mercy requires that all employees uphold its mission, including confidentiality of all patient and financial information and treating all patients with dignity and compassion.


Requirements
  • Education: High School Diploma or GED
  • Previous experience in a Medical Office is preferred but not required
  • Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action
  • Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public
  • Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees
  • Adapt to the changing needs of the organization, its patients and the market
  • Actively contribute to a positive, congenial working environment
  • Actively contribute to enhancing patient experience

Min
USD $17.83/Hr.
Max
USD $26.75/Hr.
Salary Information
Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.
Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category

  • Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
  • 403(b) retirement plan with generous company match and “catch up” provision
  • Paid Time Off (PTO) & company paid holidays
  • Tuition reimbursement
  • Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
  • Employer paid Short & Long Term Disability benefits for eligible employees
  • Voluntary Benefits
  • Discounts on auto & home insurance and Verizon plans
  • Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.

Qualifications:
  • Education: High School Diploma or GED
  • Previous experience in a Medical Office is preferred but not required
  • Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action
  • Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public
  • Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees
  • Adapt to the changing needs of the organization, its patients and the market
  • Actively contribute to a positive, congenial working environment
  • Actively contribute to enhancing patient experience
Education:UNAVAILABLEEmployment Type: FULL_TIME

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