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Medical Receptionist Jobs in Rome, GA (NOW HIRING)

Premise Health

Medical Office Receptionist

Cartersville, GA · On-site

$14.75 - $17.75/hr

As a Full Time Medical Office Receptionist , you'll provide care to client employees and their dependents in our Health Center located in Cartersville, GA. The scheduled hours are Monday through ...

Premise Health

Medical Office Receptionist

Cartersville, GA · On-site

$14.75 - $17.75/hr

As a Full Time Medical Office Receptionist , you'll provide care to client employees and their dependents in our Health Center located in Cartersville, GA. The scheduled hours are Monday through ...

New

Summit Spine & Joint Centers

Front Desk Receptionist

Rome, GA · On-site

$15 - $19.25/hr

Front Desk Receptionist Summit Spine and Joint Centers (SSJC) is a rapidly growing, multi-state ... Effectively process messages between patients and administration or other medical offices Skills ...

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Medical Receptionist information

See Rome, GA salary details

$11

$17

$23

How much do medical receptionist jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for medical receptionist in Rome, GA is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.23 per hour, depending on experience, location, and employer.

What is a medical receptionist?

Medical receptionists are the first point of contact for patients at healthcare facilities such as clinics, hospitals, and doctors' offices. They greet patients, schedule appointments, answer phone calls, and manage patient records. In addition to administrative duties, medical receptionists often assist with basic patient inquiries and help ensure the smooth operation of the front desk. Their role is essential in providing a welcoming and organized environment for both patients and healthcare staff.

What are the duties of a medical receptionist?

Medical Receptionists are the front desk workers at doctor’s offices, clinics, hospitals, and other health care facilities. They are responsible for checking in patients, ensuring health insurance and all information is updated, scheduling appointments, answering questions, and handling co-pays and billing. In addition to managing patient check-ins, they are also responsible for filing and organizing patient documentation.

What are the key skills and qualifications needed to thrive as a medical receptionist, and why are they important?

To thrive as a Medical Receptionist, you need organizational skills, attention to detail, and familiarity with medical terminology, typically supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, scheduling software, and telephone systems is commonly required. Outstanding interpersonal skills, professionalism, and the ability to multitask help you excel when interacting with patients and medical staff. These competencies ensure efficient office operations, positive patient experiences, and effective communication within a healthcare environment.

What are common challenges faced by medical receptionists, and how can they be managed?

Medical receptionists often encounter high patient volumes, frequent interruptions, and the need to juggle multiple tasks such as scheduling, billing, and handling sensitive information. Staying organized and maintaining clear communication with both patients and healthcare providers are essential for managing these challenges. Many clinics offer training on electronic health record (EHR) systems and front-desk procedures, which can help new hires adapt quickly. Building strong teamwork with clinical staff also ensures a smoother workflow and better patient experience.

What is the difference between Medical Receptionist vs Medical Assistant?

AspectMedical ReceptionistMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationPost-secondary education; certification often preferred
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, answering phones, patient check-in/outTaking vital signs, preparing patients for exams, assisting providers

While both roles work in healthcare settings, Medical Receptionists focus on administrative tasks at the front desk, whereas Medical Assistants perform clinical duties to support patient care. Both roles require strong communication skills and familiarity with medical environments, but Medical Assistants typically need additional clinical training and certification.

Is a medical receptionist a good career?

A medical receptionist is a vital role in healthcare settings, responsible for managing patient appointments, records, and communication. It offers opportunities for stable employment, customer service skills development, and typically requires basic computer and communication skills. The career can lead to advancement in healthcare administration with experience and additional training.

Is it hard being a medical receptionist?

Being a medical receptionist involves managing patient interactions, scheduling appointments, and handling administrative tasks, which can be fast-paced and require strong organizational and communication skills. The job often requires multitasking, attention to detail, and proficiency with office software, but it can be manageable with experience and training.

What are the requirements to be a medical receptionist?

Medical receptionists typically need a high school diploma or equivalent, strong communication and organizational skills, and proficiency with office software and electronic health records. Some employers may prefer previous experience in healthcare settings or certification in medical office administration.
More about Medical Receptionist jobs

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Medical Receptionist jobs near you
Infographic showing various Medical Receptionist job openings in Rome, GA as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,850 per year, or $17.7 per hour.

Medical Office Receptionist

Premise Health

Cartersville, GA • On-site

$14.75 - $17.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Premise Health rating

8.0

Company rating: 8.0 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

88th of 893 rated healthcare providers

Job description

Premise's mission is to help people get, stay, and be well. We hope you will join us in our mission and experience why amazing health starts with amazing healthcare. For more information, visit www.premisehealth.com.
As a Full Time Medical Office Receptionist, you'll provide care to client employees and their dependents in our Health Center located in Cartersville, GA. The scheduled hours are Monday through Friday 7am - 4pm.
  • Be the Welcoming Face of the Health Center: Create a warm, personable experience for every member while managing check-in, check-out, phones, and front-desk needs in a busy, member-facing environment.
  • Put Your Customer Service Skills to Work: If you're personable, organized, comfortable multitasking, and enjoy helping people, this is an opportunity to build meaningful relationships while supporting a positive member experience.
  • Bring Your Experience-or Learn Something New: Medical office experience is preferred but not required . Strong communication skills, basic computer proficiency, and a willingness to learn are what matter most. Spanish-speaking skills are a plus!

What You'll Do
  • Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts
  • Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel
  • Schedules appointments and enters appointment date and time into computerized scheduler.
  • Conducts reminder calls to all patients
  • Greets and directs patients, salespeople, and visitors
  • Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's chart
  • Coordinates referrals for patients through insurance and other physician offices or specialists
  • Prepares all billings in computerized system for processing by finance
  • Collects payment from patients and reconciles daily cash reports
  • Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness
  • Ability to identify and solve problems in a timely manner; gathering and analyzing information skillfully, developing alternate solutions
  • Exceptional interpersonal skills; listening skills are essential while remaining open to other ideas and trying new things
  • Conducts self with professionalism and in a tactful manner, treating others with respect and consideration
  • Follows through on commitments
  • Strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations
  • Demonstrates ability to perform and maintain Annual Competencies
  • May require other duties as assigned

What You'll Bring
  • High school diploma/GED required
  • One year certificate from college or technical school with concentration in front office support for medical settings preferred
  • At least 3 year experience in a front desk/customer service related field required
  • Experience in a medical office preferred

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.
Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.

What Premise Health employees say

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Hours and flexibility

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About Premise Health

Sourced by ZipRecruiter

Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care - in-person and in the digital environment. It operates more than 800 onsite and nearsite wellness centers in 45 states and Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions. Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. We offer more than 30 products, delivering the breadth and depth of care required to serve organizations' total populations. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Brentwood, TN, US

Year founded

1975

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