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Medical Payment Processing Jobs in Arizona (NOW HIRING)

INSINQ MEDICAL SERVICE PLLC

Be Seen First

Medical Assistant / Phlebotomist

Gilbert, AZ

$17.75 - $22.75/hr

Process prior authorizations, referrals, and medication refill requests per protocol * Handle ... payments and schedule follow up appointments * Prepare charts for provider prior to patient arrival ...

INSINQ MEDICAL SERVICE PLLC

Be Seen First

Medical Assistant / Phlebotomist

Gilbert, AZ

$17.75 - $22.75/hr

Process prior authorizations, referrals, and medication refill requests per protocol * Handle ... payments and schedule follow up appointments * Prepare charts for provider prior to patient arrival ...

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All JobsMedical Payment Processing JobsMedical Payment Processing Jobs in Arizona

Medical Payment Processing information

Is it hard to get a job as a medical payment processing?

Getting a job in medical payment processing generally requires attention to detail, knowledge of healthcare billing systems, and sometimes certification. Entry-level positions are often accessible with relevant skills, but higher roles may require experience or specialized training.

What are the key skills and qualifications needed to thrive in medical payment processing, and why are they important?

To thrive in Medical Payment Processing, you need a solid understanding of healthcare billing practices, insurance claims procedures, and medical coding, often supported by a degree or certification in medical billing. Familiarity with billing software such as Epic, Cerner, or Meditech, as well as knowledge of ICD-10 and CPT codes, is typically required. Attention to detail, problem-solving abilities, and strong communication skills help professionals manage complex payment issues and collaborate with patients and providers. These skills ensure accurate processing of payments, reduce claim denials, and support the financial health of healthcare organizations.

What is the difference between Medical Payment Processing vs Medical Billing Specialist?

AspectMedical Payment ProcessingMedical Billing Specialist
CredentialsNone specific, often requires familiarity with insurance and payment systemsCertification often preferred (e.g., Certified Professional Biller)
Work EnvironmentHealthcare facilities, insurance companies, payment processing centersMedical offices, clinics, hospitals
Employer & Industry UsageInsurance companies, healthcare providers, third-party payersHealthcare providers, billing companies
Primary FocusProcessing payments, verifying insurance payments, handling claims paymentsCreating and submitting medical claims, coding, patient billing

Medical Payment Processing focuses on handling payments and verifying insurance reimbursements, while Medical Billing Specialists manage the creation and submission of medical claims and patient billing. Both roles are essential in healthcare finance but differ in their specific responsibilities and work environments.

What is medical payment processing?

Medical payment processing refers to the system and procedures used by healthcare providers to manage, collect, and process payments from patients and insurance companies for medical services rendered. It involves verifying insurance coverage, submitting claims, handling patient billing, and ensuring payments are properly recorded. Efficient medical payment processing helps healthcare organizations maintain cash flow, comply with regulations, and reduce billing errors. Professionals in this field often use specialized software and must stay updated on industry standards and insurance policies.

What are some common challenges faced in medical payment processing, and how can new team members effectively navigate them?

Medical payment processing professionals often encounter challenges such as handling complex insurance claims, ensuring compliance with healthcare regulations, and resolving discrepancies between patient records and payer requirements. New team members can navigate these challenges by familiarizing themselves with industry-standard billing codes (like ICD-10 and CPT), maintaining attention to detail, and proactively communicating with both clinical staff and insurance representatives. Many organizations offer ongoing training and mentorship to help new hires stay updated on evolving policies and streamline workflows, fostering a collaborative environment where questions and knowledge sharing are encouraged.

Are medical payment processing billers in high demand?

Medical payment processing billers are in steady demand due to the ongoing need for accurate billing and coding in healthcare. The role often requires familiarity with billing software and healthcare regulations, and employment opportunities are expected to grow as healthcare services expand and evolve.
What are popular job titles related to Medical Payment Processing jobs in Arizona? For Medical Payment Processing jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Medical Payment Processing jobs in Arizona look for? The top searched job categories for Medical Payment Processing jobs in Arizona are:
What cities in Arizona are hiring for Medical Payment Processing jobs? Cities in Arizona with the most Medical Payment Processing job openings:
Medical Payment Processing jobs near you

Customer Service Representative

Concord Servicing

Scottsdale, AZ • On-site

$16 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 hours ago

Job description

Description

About the Role:

Concord is a leading Loan Servicing Fintech company dedicated to delivering exceptional financial solutions. We are seeking an on-site Customer Service Representative to join our Contact Center team at our Scottsdale, AZ facility. As a Customer Service Representative, you will serve as a primary point of contact for customers, providing outstanding service while adhering to rigorous security and compliance standards. You will play a critical role in maintaining customer satisfaction, resolving account inquiries, and supporting loan servicing operations in a fast-paced, high-security environment.

Duties and Responsibilities:

  • Serve as the primary point of contact for solar loan customers via inbound and outbound phone, email, and chat channels
  • Handle inquiries related to loan account status, payment processing, billing disputes, and general account maintenance
  • Accurately document all customer interactions, resolutions, and follow-up actions in the loan servicing platform
  • Authenticate customer identity and maintain strict adherence to security protocols and data privacy requirements set by the solar loan originator
  • Escalate complex or sensitive issues to the appropriate team or supervisor in a timely and professional manner
  • Process payment arrangements, account updates, and service requests in accordance with established procedures and compliance guidelines
  • Meet or exceed individual and team KPIs including call handle time, first-call resolution, quality scores, and customer satisfaction
  • Participate in ongoing training to stay current on product updates, policy changes, and security requirements
  • Collaborate with cross-functional teams including Collections, Operations, and Compliance to resolve customer issues
  • Maintain confidentiality of all customer and company information in accordance with applicable regulations

Requirements

Qualifications:

  • 2–3 years of customer service experience, preferably in a contact center, financial services, or Fintech environment
  • Strong verbal and written communication skills with the ability to clearly explain complex financial information
  • Demonstrated ability to handle high call volumes while maintaining accuracy and professionalism
  • Proficiency with CRM platforms, loan origination/servicing systems, and Microsoft Office Suite
  • High attention to detail and commitment to data security and compliance
  • Ability to work onsite at our Scottsdale, AZ Contact Center — this is a fully onsite position

Preferred:

  • Experience in loan servicing, solar financing, or consumer lending
  • Familiarity with regulatory frameworks
  • Bilingual (English/Spanish) a plus

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Free Food & Snacks
  • Wellness Resources

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