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Medical Office Receptionist Jobs in Rome, GA (NOW HIRING)

Medical Office Receptionist

Cartersville, GA · On-site

$14.75 - $17.75/hr

As a Full Time Medical Office Receptionist , you'll provide care to client employees and their dependents in our Health Center located in Cartersville, GA. The scheduled hours are Monday through ...

Medical Office Receptionist

Cartersville, GA · On-site

$14.75 - $17.75/hr

As a Full Time Medical Office Receptionist , you'll provide care to client employees and their dependents in our Health Center located in Cartersville, GA. The scheduled hours are Monday through ...

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Medical Office Receptionist information

See Rome, GA salary details

$11

$17

$23

How much do medical office receptionist jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for medical office receptionist in Rome, GA is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.23 per hour, depending on experience, location, and employer.

What is a medical office receptionist?

Medical Office Receptionists are administrative professionals who manage the front desk of medical facilities, such as clinics, hospitals, or private practices. They are responsible for greeting patients, scheduling appointments, answering phone calls, handling patient records, and assisting with insurance paperwork. Their role is essential for ensuring smooth communication between patients, healthcare providers, and office staff. Medical Office Receptionists also help maintain a welcoming and organized environment, contributing to the overall efficiency of the healthcare setting.

What are the key skills and qualifications needed to thrive as a medical office receptionist?

To thrive as a Medical Office Receptionist, you need strong organizational skills, attention to detail, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health records (EHRs), and basic office equipment is commonly required. Excellent communication, professionalism, and the ability to multitask are standout soft skills in this role. These competencies are crucial for ensuring efficient office operations, a positive patient experience, and smooth coordination between staff and healthcare providers.

What are some common challenges medical office receptionists face when managing patient schedules and how can they be addressed?

Medical Office Receptionists often encounter challenges such as last-minute appointment cancellations, double-bookings, and managing high patient volumes. To address these issues, receptionists use scheduling software to track appointments in real time, send reminders to reduce no-shows, and communicate clearly with both patients and medical staff to quickly resolve conflicts. Staying organized and adaptable, along with strong communication skills, helps ensure the front desk runs smoothly and patients receive timely care.

What is the difference between Medical Office Receptionist vs Medical Assistant?

AspectMedical Office ReceptionistMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationPost-secondary education; certification often preferred
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling, patient check-in, insurance processingTaking vital signs, preparing patients, assisting with exams

The Medical Office Receptionist primarily handles administrative tasks at the front desk, while the Medical Assistant performs clinical duties. Both roles are essential in healthcare settings, but they differ in responsibilities and required training.

How to become a medical office receptionist?

To become a medical office receptionist, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Prior experience with office software and basic medical terminology can be helpful, and some employers may require certification in medical office administration. On-the-job training is common, and familiarity with electronic health records (EHR) systems is advantageous.

What are the most commonly searched types of Medical Office Receptionist jobs in Rome, GA?

The most popular types of Medical Office Receptionist jobs in Rome, GA are:

What cities near Rome, GA are hiring for Medical Office Receptionist jobs?

Cities near Rome, GA with the most Medical Office Receptionist job openings:

Infographic showing various Medical Office Receptionist job openings in Rome, GA as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,850 per year, or $17.7 per hour.

Medical Office Receptionist

Premise Health

Cartersville, GA • On-site

$14.75 - $17.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Premise Health rating

8.0

Company rating: 8.0 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

88th of 893 rated healthcare providers


Job description

Premise's mission is to help people get, stay, and be well. We hope you will join us in our mission and experience why amazing health starts with amazing healthcare. For more information, visit www.premisehealth.com.
As a Full Time Medical Office Receptionist, you'll provide care to client employees and their dependents in our Health Center located in Cartersville, GA. The scheduled hours are Monday through Friday 7am - 4pm.

  • Be the Welcoming Face of the Health Center: Create a warm, personable experience for every member while managing check-in, check-out, phones, and front-desk needs in a busy, member-facing environment.
  • Put Your Customer Service Skills to Work: If you're personable, organized, comfortable multitasking, and enjoy helping people, this is an opportunity to build meaningful relationships while supporting a positive member experience.
  • Bring Your Experience-or Learn Something New: Medical office experience is preferred but not required . Strong communication skills, basic computer proficiency, and a willingness to learn are what matter most. Spanish-speaking skills are a plus!
What You'll Do
  • Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts
  • Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel
  • Schedules appointments and enters appointment date and time into computerized scheduler.
  • Conducts reminder calls to all patients
  • Greets and directs patients, salespeople, and visitors
  • Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's chart
  • Coordinates referrals for patients through insurance and other physician offices or specialists
  • Prepares all billings in computerized system for processing by finance
  • Collects payment from patients and reconciles daily cash reports
  • Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness
  • Ability to identify and solve problems in a timely manner; gathering and analyzing information skillfully, developing alternate solutions
  • Exceptional interpersonal skills; listening skills are essential while remaining open to other ideas and trying new things
  • Conducts self with professionalism and in a tactful manner, treating others with respect and consideration
  • Follows through on commitments
  • Strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations
  • Demonstrates ability to perform and maintain Annual Competencies
  • May require other duties as assigned
What You'll Bring
  • High school diploma/GED required
  • One year certificate from college or technical school with concentration in front office support for medical settings preferred
  • At least 3 year experience in a front desk/customer service related field required
  • Experience in a medical office preferred

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.
Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.

What Premise Health employees say

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About Premise Health

Sourced by ZipRecruiter

Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care - in-person and in the digital environment. It operates more than 800 onsite and nearsite wellness centers in 45 states and Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions. Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. We offer more than 30 products, delivering the breadth and depth of care required to serve organizations' total populations. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Brentwood, TN, US

Year founded

1975