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Medical Office Associate Jobs in Iowa (NOW HIRING)

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Part-Time Office Cleaner

Dubuque, IA

$13.25 - $15.50/hr

... Medical Associates Receptionist / Office Assistant Express Employment Professionals Full-Time Security Officer Diamond Jo Casino Medical Office Support Staff Klauer Optical Graduate Assistant in the ...

Access Dubuque

Part-Time Office Cleaner

Dubuque, IA

$13.25 - $15.50/hr

... Medical Associates Receptionist / Office Assistant Express Employment Professionals Full-Time Security Officer Diamond Jo Casino Medical Office Support Staff Klauer Optical Graduate Assistant in the ...

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How much do medical office associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for medical office associate in Iowa is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.53 per hour, depending on experience, location, and employer.

What is a medical office associate?

Medical Office Associates are administrative professionals who support the daily operations of healthcare facilities, such as clinics, hospitals, and private practices. Their duties often include scheduling appointments, managing patient records, handling billing and insurance paperwork, and providing customer service to patients. They play a crucial role in ensuring the office runs smoothly and efficiently, allowing medical staff to focus on patient care. Strong organizational, communication, and computer skills are essential for this role.

What are the key skills and qualifications needed to thrive as a medical office associate?

To thrive as a Medical Office Associate, you need strong organizational abilities, attention to detail, and a basic understanding of medical terminology, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and billing/coding procedures is typically required. Excellent interpersonal skills, professionalism, and the ability to multitask in a fast-paced environment help you stand out in this role. These skills and qualities are crucial for ensuring efficient office operations, accurate patient records, and a positive experience for both patients and healthcare staff.

What are some common challenges medical office associates face in managing patient flow and appointments?

Medical Office Associates often encounter challenges such as handling high patient volumes, managing last-minute scheduling changes, and ensuring timely communication between patients and healthcare providers. They need to prioritize tasks efficiently, remain calm under pressure, and utilize electronic health record systems accurately to avoid scheduling conflicts. Strong organizational skills and teamwork are essential, as Medical Office Associates regularly collaborate with nurses, physicians, and administrative staff to maintain a smooth workflow and positive patient experience.

What is the difference between Medical Office Associate vs Medical Receptionist?

AspectMedical Office AssociateMedical Receptionist
CredentialsHigh school diploma; certification often preferredHigh school diploma; certification less common
Work EnvironmentClinics, outpatient facilities, medical officesFront desk of medical offices, hospitals, clinics
Job ResponsibilitiesPatient check-in, scheduling, data entry, insurance verificationGreeting patients, answering calls, scheduling appointments

Medical Office Associates and Medical Receptionists both work in healthcare settings, handling patient interactions and administrative tasks. However, Medical Office Associates often have broader responsibilities, including data management and insurance processing, while Medical Receptionists primarily focus on front-desk duties like greeting patients and scheduling. Both roles require excellent communication skills and familiarity with medical office procedures, making them essential for smooth clinic operations.

What are the most commonly searched types of Medical Office jobs in Iowa?

The most popular types of Medical Office jobs in Iowa are:

What are popular job titles related to Medical Office Associate jobs in Iowa?

For Medical Office Associate jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Medical Office Associate jobs in Iowa look for?

The top searched job categories for Medical Office Associate jobs in Iowa are:

What cities in Iowa are hiring for Medical Office Associate jobs?

Cities in Iowa with the most Medical Office Associate job openings:

Medical Office Associate jobs near you
Infographic showing various Medical Office Associate job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, and 5% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $37,918 per year, or $18.2 per hour.

Front Office Associate

Nystrom & Associates, Ltd.

Iowa City, IA • On-site

$16/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Nystrom & Associates rating

7.4

Company rating: 7.4 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Description
Job Title: Front Office Associate
Location: 2545 N Dodge Street, Suite C, Iowa City, IA 52245
Working Model: Onsite
Employee Type: 1.0 FTE - Full Time
Schedule: Monday through Friday 9:00AM - 5:30PM
At Sagent Behavioral Health, we believe profound change is possible. As one of the largest behavioral health organizations in the Midwest-with 2,000+ team members across 80+ locations in five states-we offer the stability and resources to help you thrive.
Backed by more than 100 years of combined behavioral health experience, Sagent brings together the trusted legacies of Ellie Mental Health, LifeWorks, Nystrom & Associates, Psychiatric Associates, Sandhill Counseling & Consultation, and Vantage Point.
Here, you'll find a supportive, inclusive culture where you can hone your skills, collaborate with a fantastic team, and build a rewarding career focused on what matters most: helping others find hope. Guided by our HOPE values-Humility, Optimism, People-Centered, and Ethical Practice-we provide manageable caseloads, flexible schedules, and compensation options that work for you-from salary to production-based models.
As a Front Office Associate at Sagent Behavioral Health, you will be the first point of contact for patients and strive to deliver a positive and welcoming experience in every interaction. This position plays an important role in the continuity of care by providing administrative support to patients and stakeholders through appointment scheduling, processing paperwork, and handling inquiries.
Full Time Benefits:
  • Medical, Dental, Vision
  • 401k, Long Term Disability, Short Term Disability and Life Insurance
  • PTO and Paid Holidays
Responsibilities:
  • Interacts with all patients and visitors with warmth and professionalism.
  • Check-in patients for appointments, verify demographic information, provide paperwork, and collect payments.
  • Ensure seamless coordination of care by scheduling patient appointments and collaborating with providers using multiple computer systems.
  • Participate in administrative tasks such as electronic filing, scanning, faxing, mailing in a timely manner.
  • Answer inbound and make outbound phone calls while responding to inquiries in a prompt and courteous manner, providing accurate information or triaging as appropriate.
  • Maintain a clean and organized front desk and waiting room space by managing patient paperwork, office supplies, and other amenities.
  • Handle patient concerns and crises with empathy and patience while collaborating with site leadership to resolve, as needed.
  • Attend mandatory meetings and trainings.
Requirements:
  • Highschool diploma or equivalent.
  • Experience working in health care facilities and an interest in behavioral health preferred.
  • Physical requirements include occasionally lifting and moving office supplies which can include reams of paper that weigh up to 50lbs.
  • It is clearly understood that all names and materials seen in this position are strictly and highly confidential due to state and federal regulations on patient privacy. Compliance of all HIPAA related regulations will be strictly enforced by management.

Compensation: This is a non-exempt position. Total earnings for this position will start at $16.00 hourly.
*Actual compensation may be determined by various factors such as licensure, experience, skillset, internal equity, schedule and/or location. Estimates are factored on a 1.0 FTE.
* Employees in these positions are W2.
Sagent Behavioral Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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