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Medical Mutual Jobs (NOW HIRING)

Medical Mutual of Ohio

Financial Analyst

Dublin, OH · On-site

Medical Mutual employees must submit their applications through MySource. Note: This is a hybrid role based in Dublin, OH, requiring three days per week on-site. Founded in 1934, Medical Mutual is ...

Medical Mutual

VP Pharmacy Management

Cleveland, OH · Hybrid

$124K - $165K/yr

Shinn **Medical Mutual employees must submit their applications through MySource. Develops and maintains strategies to manage pharmaceuticals that produce the best outcomes at the lowest cost.

Medical Mutual of Ohio

Account Administrator I

West Chester, OH · On-site

$18.75 - $25.50/hr

**Medical Mutual employees must submit their applications through MySource. Note: This is a hybrid role requiring 3 days per week on-site in our Westchester, Ohio office. Seeking applicants that reside ...

Medical Mutual of Ohio

VP Pharmacy Management

Cleveland, OH · On-site

$125K - $165K/yr

Shinn **Medical Mutual employees must submit their applications through MySource. Develops and maintains strategies to manage pharmaceuticals that produce the best outcomes at the lowest cost.

Medical Mutual of Ohio

VP Pharmacy Management

Cleveland, OH · Hybrid

$124K - $165K/yr

L. Shinn Medical Mutual employees must submit their applications through MySource. Develops and maintains strategies to manage pharmaceuticals that produce the best outcomes at the lowest cost.

Medical Mutual

Vice President Pharmacy Management

Brooklyn, OH · Hybrid

$121K - $160K/yr

Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes: A Great Place to ...

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Medical Mutual

Sr Clinical Services Liaison

Brooklyn, OH

$61K - $82K/yr

Description Medical Mutual employees must submit their applications through MySource. This is a hybridremote role based out of the Brooklyn, OH office, with employees expected to work onsite on ...

Medical Mutual

Sr Clinical Services Liaison

Cleveland, OH · On-site

$63K - $84K/yr

Description Medical Mutual employees must submit their applications through MySource. This is a hybridremote role based out of the Brooklyn, OH office, with employees expected to work onsite on ...

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$69K

$161K

$239.5K

How much do medical mutual jobs pay per year?

As of Jun 11, 2026, the average yearly pay for medical mutual in the United States is $161,013.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,000.00 and $214,000.00 per year, depending on experience, location, and employer.

How does working at Medical Mutual as an insurance claims specialist involve collaboration with other departments?

As an insurance claims specialist at Medical Mutual, collaboration with departments such as customer service, underwriting, and medical review is frequent and essential. You may work closely with customer service representatives to clarify member concerns or resolve complex claims, and coordinate with the medical review team to evaluate claims requiring clinical input. Effective communication and teamwork are key, as many claims require input from multiple stakeholders to ensure accurate processing and compliance with company policies.

Are Medical Mutual and Aetna the same?

Medical Mutual and Aetna are separate health insurance companies; they are not the same. Each offers different plans, coverage options, and provider networks, which are important for job seekers in healthcare or insurance roles to understand. Both companies may employ professionals in various roles related to insurance administration, customer service, and healthcare management.

What are the key skills and qualifications needed to thrive as a Medical Mutual Insurance Agent, and why are they important?

To thrive as a Medical Mutual Insurance Agent, you need a solid understanding of insurance products, state licensing, and sales techniques. Familiarity with customer relationship management (CRM) software, quoting tools, and underwriting systems is typically required. Strong interpersonal skills, attention to detail, and the ability to explain complex policies clearly help agents stand out. These skills are crucial for building client trust, ensuring compliance, and meeting sales targets in a competitive insurance market.

What are the top 5 healthcare jobs?

Top healthcare jobs include registered nurses, medical assistants, licensed practical nurses, medical billing and coding specialists, and pharmacy technicians. These roles often require specific certifications, clinical skills, and are in high demand due to ongoing healthcare needs.

What is the difference between Medical Mutual vs Medical Claims Processor?

AspectMedical MutualMedical Claims Processor
Required CredentialsHealth insurance knowledge, customer service skills, sometimes insurance certificationsKnowledge of insurance policies, claims processing, often certifications preferred
Work EnvironmentOffice setting, insurance companies, healthcare organizationsOffice environment, insurance companies, healthcare providers
Employer & Industry UsageInsurance providers, healthcare organizationsInsurance companies, third-party claims processing firms
Common Search & ComparisonMedical Mutual vs Medical Claims Processor

Medical Mutual and Medical Claims Processors both work within the healthcare insurance industry. Medical Mutual typically refers to an insurance provider offering health coverage, while Medical Claims Processors handle the processing of insurance claims. Both roles require knowledge of insurance policies and customer service skills, often with overlapping certifications. The main difference lies in their functions: Medical Mutual provides insurance coverage, whereas Medical Claims Processors manage claims processing. Understanding these distinctions helps job seekers find the right role in the healthcare insurance industry.

What is Medical Mutual?

Medical Mutual is an insurance company that primarily provides health insurance plans to individuals, families, and businesses. Based in Ohio, it offers a range of coverage options including medical, dental, vision, and Medicare plans. Medical Mutual is known for its extensive network of healthcare providers, customer-focused service, and long-standing presence in the insurance industry. The company also offers wellness programs and resources to help members manage their health and healthcare costs.

What skills are valued at Medical Mutual?

Medical Mutual values skills such as strong communication, customer service, attention to detail, and knowledge of healthcare or insurance industry standards. Proficiency with computer systems and certifications relevant to the role, such as health insurance licenses, are also important. Adaptability and teamwork are highly regarded in their work environment.

What is the best paying job in insurance?

In the insurance industry, executive roles such as Chief Underwriting Officer or Chief Actuary tend to be the highest paying positions, often earning six-figure salaries or more. These roles require advanced degrees, extensive experience, and strong analytical or leadership skills. Senior management and specialized underwriting or actuarial positions also offer high compensation levels.
More about Medical Mutual jobs
What cities are hiring for Medical Mutual jobs? Cities with the most Medical Mutual job openings:
What states have the most Medical Mutual jobs? States with the most job openings for Medical Mutual jobs include:
What job categories do people searching Medical Mutual jobs look for? The top searched job categories for Medical Mutual jobs are:
Medical Mutual jobs near you
Infographic showing various Medical Mutual job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, and 98% Full Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $161,013 per year, or $77.4 per hour.
Dental Customer Care-Claims Specialist

Dental Customer Care-Claims Specialist

Medical Mutual of Ohio

Cleveland, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Medical Mutual of Ohio rating

9.4

Company rating: 9.4 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

13th of 260 rated insurance

Job description

Medical Mutual employees must submit their applications through MySource.
Note: This role is remote with a quarterly on-site requirement in Brooklyn, Ohio. Must reside within the Cleveland/Brooklyn, Ohio area.
Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.
Dental Customer Care-Claims Specialist I
Job Summary:
Works under direct supervision within the dental claims and customer care department. This blended role handles inbound calls from members, providers, clients, employers, and brokers, while also processing routine dental claims in accordance with established performance expectations, service philosophy, and service level agreements.
Responsibilities:
  • Utilizes multiple systems, applications, and reference tools, provides customer services via inbound call queues, while also processing routine dental claims.
  • Performs other duties as assigned.

Dental Customer Care-Claims Specialist II
Job Summary:
Works under limited supervision within the dental claims and customer care department. This blended role, handles inbound calls and written inquiries (multiple channels) from members, providers, clients, employers, and brokers, while also processing routine to moderately complex dental claims in accordance with established performance expectations, service philosophy, and service level agreements.
Responsibilities:
  • Utilizes multiple systems, applications, and reference tools, provides customer service via inbound call queues and various channels of written communications (such as email, chat, and portal inquiries) while also processing routine to moderately complex dental claims and adjustments.
  • Under the direction of more senior staff, conducts dental claims or inquiry-related research.
  • Assists with projects as directed by management.
  • Performs other duties as assigned.

Qualifications:
Dental Customer Care-Claims Specialist I
  • Associate's degree in business or healthcare administration, communications or related field.
  • Equivalent education and experience directly related to the role may substitute for a degree.
  • 1 year customer service and/or claims experience, preferably in a call center in the health or dental insurance industry, or a dental providers office.
  • Certified Dental Billing Specialist (CDBS), Certified Dental Coder (CDC), or Certified Dental Assistant (CDA) a plus.
  • Basic Microsoft Office skills.
  • Basic knowledge of dental benefits, services, terminology, and American Dental Association coding.
  • Knowledge of standard customer service best practices and principles.
  • Knowledge of Heath Insurance Portability and Accountability Act (HIPAA).

Dental Customer Care-Claims Specialist II
  • Associate's degree in business or healthcare administration, communications or related field.
  • Equivalent education and experience directly related to the role may substitute for a degree
  • 2 years of experience as a Customer Care/Claims Specialist or equivalent customer service experience, preferably in dental insurance, dental providers office, or the healthcare/health insurance industry.
  • Certified Dental Billing Specialist (CDBS), Certified Dental Coder (CDC), or Certified Dental Assistant (CDA) a plus.
  • Basic to intermediate Microsoft Office skills.
  • Solid knowledge of dental benefits, services, terminology, and American Dental Association coding.
  • Knowledge of standard customer services best practices and principles.
  • Knowledge of Heath Insurance Portability and Accountability Act (HIPAA).

Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:
A Great Place to Work:
  • We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
  • Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
  • On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
  • Discounts at many places in and around town, just for being a Medical Mutual team member.
  • The opportunity to earn cash rewards for shopping with our customers.
  • Business casual attire, including jeans.

Excellent Benefits and Compensation:
  • Employee bonus program.
  • 401(k) with company match up to 4% and an additional company contribution.
  • Health Savings Account with a company matching contribution.
  • Excellent medical, dental, vision, life and disability insurance - insurance is what we do best, and we make affordable coverage for our team a priority.
  • Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
  • Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
  • After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.

An Investment in You:
  • Career development programs and classes.
  • Mentoring and coaching to help you advance in your career.
  • Tuition reimbursement up to $5,250 per year, the IRS maximum.
  • Diverse, inclusive and welcoming culture with Business Resource Groups.

About Medical Mutual:
Medical Mutual's status as a mutual company means we are owned by our policyholders, not stockholders, so we don't answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.
There's a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.
We're not just one of the largest health insurance companies based in Ohio, we're also the longest running. Founded in 1934, we're proud of our rich history with the communities where we live and work.
We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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