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Medical Intake Jobs in Tennessee (NOW HIRING)

Revecore

Intake Specialist

Franklin, TN · Hybrid

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Comprehensive medical, dental, vision, and life insurance benefits from the start of your ... Manage the initial intake of applicant and client applications, with a focus on the accurate ...

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Medical Intake information

What is the difference between Medical Intake vs Medical Assistant?

AspectMedical IntakeMedical Assistant
CredentialsHigh school diploma; some roles require certification in medical billing or codingHigh school diploma; certification or training in medical assisting preferred
Work EnvironmentFront desk, patient check-in areas, clinics, hospitalsClinics, hospitals, outpatient facilities, assisting with patient care
Job ResponsibilitiesGathering patient information, medical history, insurance detailsTaking vital signs, preparing patients, assisting with procedures
Industry UsageCommonly used in healthcare settings for patient intakeWidely used in clinical settings for patient support and care

Medical Intake specialists focus on collecting patient information and managing administrative tasks at the front desk, while Medical Assistants provide direct patient care and support clinical procedures. Both roles are essential in healthcare settings but differ in responsibilities and required skills.

What is intake in the medical intake field?

In the medical intake field, the role of a Medical Intake specialist involves collecting patient information, medical histories, and insurance details during initial visits or appointments. This process helps ensure accurate documentation for healthcare providers and may require skills in data entry, communication, and familiarity with electronic health record (EHR) systems.

How to become a medical intake?

To become a medical intake specialist, candidates typically need a high school diploma or equivalent, along with healthcare-related training or certification such as medical administrative assistant certification. Strong communication skills, attention to detail, and familiarity with electronic health records (EHR) systems are also important. Some positions may require prior experience in healthcare or customer service.

What is intake in the medical field?

In the medical field, intake refers to the initial process where healthcare providers gather patient information, including medical history, symptoms, and personal details, often during the first appointment. Medical intake is essential for accurate diagnosis and treatment planning and may involve completing forms or using electronic health record systems. Intake specialists or medical assistants typically perform this task to ensure comprehensive patient data collection.

How to become a medical intake specialist?

To become a medical intake specialist, candidates typically need a high school diploma or equivalent, along with strong communication and organizational skills. Some employers prefer candidates with healthcare experience or certifications such as CPR or medical administrative training. On-the-job training is common, and familiarity with electronic health records (EHR) systems is often required.

What is a medical intake specialist?

Medical intake specialists are healthcare professionals responsible for gathering and documenting patients’ personal, medical, and insurance information prior to their appointments. They act as the initial point of contact, ensuring all necessary data is accurate and complete to facilitate smooth patient processing. Their work helps streamline the patient experience, supports clinical staff, and ensures compliance with healthcare regulations. Medical intake specialists typically work in hospitals, clinics, or private practices.

What are the key skills and qualifications needed to thrive as a medical intake specialist?

To thrive as a Medical Intake Specialist, you need knowledge of medical terminology, strong organizational skills, and experience in healthcare administration, often supported by a high school diploma or relevant certification. Familiarity with electronic health record (EHR) systems, patient scheduling software, and insurance verification tools is typically required. Excellent interpersonal skills, attention to detail, and the ability to multitask are vital soft skills for this role. These skills and qualities ensure accurate patient data collection, smooth workflow, and a positive first impression for patients entering the healthcare system.

What are some common challenges faced in a medical intake role, and how can they be managed?

A common challenge in a Medical Intake role is managing high patient volumes while ensuring accurate and thorough collection of medical histories and insurance information. Balancing efficiency with attention to detail is crucial, as even small errors can impact patient care and billing. Effective communication skills and familiarity with electronic health record (EHR) systems are essential to streamline the process. Many organizations provide ongoing training and support to help Medical Intake professionals adapt to changing protocols and improve workflow.

What is medical intake in the medical field?

Medical intake is the process where medical professionals gather patient information, including medical history, current symptoms, and personal details, to assess their health needs. Medical intake staff often use questionnaires and electronic health records to ensure accurate documentation and facilitate proper care. This role requires strong communication skills and attention to detail.

What is the easiest job to get into in the medical field?

Medical intake positions are often among the easiest jobs to enter in the medical field, as they typically require minimal formal education and focus on administrative tasks like scheduling and data entry. These roles may require basic computer skills and good communication but often do not require advanced certifications or extensive experience.

What are the most commonly searched types of Medical Intake jobs in Tennessee?

The most popular types of Medical Intake jobs in Tennessee are:

What are popular job titles related to Medical Intake jobs in Tennessee?

For Medical Intake jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Medical Intake jobs in Tennessee look for?

The top searched job categories for Medical Intake jobs in Tennessee are:

Medical Intake jobs near you
Infographic showing various Medical Intake job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Intake Lead - Home Health and Hospice

Synergy Shared Services

Nashville, TN • On-site

Full-time

Re-posted 16 days ago

Job description

Intake Lead - Home Health and Hospice

Join Synergy's dynamic intake team as the Intake Lead! We're seeking a detail-oriented and experienced leader to lead our intake team. In this role, you'll ensure a seamless, compliant, and effective transition for patients entering our home health and hospice services. Your leadership will directly impact our ability to provide timely, compassionate care to those in need.

About the Role

The Intake Lead is responsible for overseeing and directing the team that manages all steps of the patient intake process. This includes maintaining the highest levels of accuracy, effectiveness, and communication to ensure every patient is properly vetted and documented for service.

Key Responsibilities

  • Team Leadership and Management: Lead and mentor the intake team, providing training and performance feedback to ensure optimal coverage and productivity.
  • Referral Optimization: Provide feedback and insight to improve and maintain robust processes for referral reception from various sources (hospitals, physicians, facilities, etc.) and ensure timely, accurate data entry.
  • EMR System Oversight: Supervise the accurate and complete creation of the patient shell and initial records within the Homecare Homebase (HCHB) EMR system.
  • Eligibility and Compliance: Oversee the thorough process of checking patient eligibility for home health or hospice services according to regulatory and payer guidelines, ensuring all patients meet the requirements for home health or hospice.
  • Financial Vetting: Direct the team on prompt and accurate insurance verification and benefit checks for all potential patients.
  • Insurance Authorization: Ensure the timely and correct requesting of initial insurance authorization and tracking until approval is secured.
  • Process Improvement: Identify and implement improvements to the intake workflow to increase effectiveness, reduce errors, and enhance the overall patient experience.
  • Reporting: Track and report on key intake metrics, referral sources, and turnaround times to leadership.

Qualifications

Required:

  • Minimum of 3 years of experience in healthcare intake, admissions, or patient access, preferably in Home Health or Hospice.
  • Minimum of 1 year of leadership or supervisory experience managing a team.
  • Proven expertise with the Homecare Homebase (HCHB) EMR system.
  • Deep knowledge of Medicare, Medicaid, and commercial insurance requirements for home health and hospice eligibility and authorization.
  • Strong understanding of medical terminology, documentation standards, and regulatory compliance.

Preferred:

  • Associate's or Bachelor's degree in Healthcare Administration, Business, or a related field.
  • Certifications related to healthcare access or revenue cycle.

Skills and Competencies

  • Exceptional attention to detail and organizational skills.
  • Strong analytical and problem-solving abilities.
  • Excellent verbal and written communication skills.
  • Ability to thrive in a fast-paced environment and manage competing priorities.
  • A compassionate and professional approach to team and patient interactions.

If you are a driven leader ready to make a difference in the lives of patients and their families, we encourage you to apply!

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

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