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Medical Information Assistant Jobs in Indiana (NOW HIRING)

Methodist Hospitals

MEDICAL ASSISTANT-FAM PRACTICE

Gary, IN · On-site

$16 - $20.50/hr

Documents patient care information per policies and procedures in the medical record. * Obtains ... Certified or Registered Medical Assistant through a nationally recognized association Required ...

Methodist Hospitals

MEDICAL ASSISTANT-ANEKWE-BDWY

Gary, IN · On-site

$16.50 - $21/hr

Documents patient care information per policies and procedures in the medical record. * Obtains ... Certified or Registered Medical Assistant through a nationally recognized association Required ...

Methodist Hospitals

MEDICAL ASSISTANT-ANEKWE-BDWY

Gary, IN · On-site

$16.50 - $21/hr

Documents patient care information per policies and procedures in the medical record. * Obtains ... Certified or Registered Medical Assistant through a nationally recognized association Required ...

Methodist Hospitals

MEDICAL ASSISTANT-FAM PRACTICE

Gary, IN · On-site

$16 - $20.50/hr

Documents patient care information per policies and procedures in the medical record. * Obtains ... Certified or Registered Medical Assistant through a nationally recognized association Required ...

Methodist Hospitals

MEDICAL ASSISTANT-ANEKWE-BDWY

Gary, IN

$16.50 - $21/hr

Documents patient care information per policies and procedures in the medical record. * Obtains ... Certified or Registered Medical Assistant through a nationally recognized association Required ...

Methodist Hospitals

MEDICAL ASSISTANT-FAM PRACTICE

Gary, IN · On-site

$16 - $20.50/hr

Documents patient care information per policies and procedures in the medical record. * Obtains ... Certified or Registered Medical Assistant through a nationally recognized association Required ...

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Medical Information Assistant information

What is a medical information assistant?

Medical Information Assistants are administrative professionals who support healthcare teams by managing and organizing medical information, records, and communications. They often handle patient inquiries, maintain medical databases, and ensure the accuracy and confidentiality of patient records. Their role is crucial for the smooth operation of healthcare facilities, as they help streamline communication between patients, doctors, and other medical staff. Medical Information Assistants may also assist with scheduling, data entry, and regulatory compliance tasks.

What are the key skills and qualifications needed to thrive as a medical information assistant?

To thrive as a Medical Information Assistant, you need strong organizational skills, attention to detail, basic medical terminology knowledge, and at least a high school diploma or equivalent. Familiarity with medical record systems, database management software, and electronic health records (EHRs) is typically required. Excellent communication, discretion, and customer service skills help you effectively interact with patients and healthcare professionals. These competencies ensure accurate information handling, patient confidentiality, and efficient support within healthcare environments.

What are the main challenges medical information assistants face when handling inquiries from healthcare professionals and patients?

Medical Information Assistants often navigate the challenge of providing accurate, up-to-date responses to complex medical queries while adhering to strict regulatory and confidentiality standards. Balancing high inquiry volumes, especially during product launches or safety concerns, can require strong organizational and communication skills. Additionally, they must collaborate closely with medical, regulatory, and pharmacovigilance teams to ensure consistent messaging and appropriate escalation of adverse event reports. This role offers a dynamic work environment where adaptability and teamwork are key to success.

What is the difference between Medical Information Assistant vs Medical Secretary?

AspectMedical Information AssistantMedical Secretary
CredentialsTypically requires healthcare-related certifications or trainingUsually requires administrative or secretarial training
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, hospitals, clinics
Job FocusProviding medical information, patient support, data managementScheduling, correspondence, administrative tasks
Employer & Industry UsageHealthcare providers, medical facilitiesMedical practices, hospitals, healthcare organizations

While both roles support healthcare operations, Medical Information Assistants focus on patient communication and medical data, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Understanding these differences helps job seekers identify the right career path in healthcare support roles.

What are the most commonly searched types of Medical Information jobs in Indiana?

The most popular types of Medical Information jobs in Indiana are:

Medical Information Assistant jobs near you

MEDICAL ASSISTANT-FAM PRACTICE

Gary, IN • On-site

Methodist Hospitals
Health Care and Social Assistance • 1 - 5K employees
Learn more about Methodist Hospitalsexternal

$16 - $20.50/hr

Full-time

Posted 23 days ago

Job description

Overview
Under general supervision, to perform work providing support of the primary care provider and team by providing patient care and assisting with procedures, patient care follow-up, and maintenance of patient flow. Interacts with internal departments, businesses, insurance companies and billing services.
Responsibilities
PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions)
  1. Assists in urgent and emergent medical situations, and obtains and operates emergency equipment.
  2. Assists provider in assuring patient follow-up processes, i.e., referrals, lab, obtaining patient education materials.
  3. Assists with management of patient flow ensuring rooms are efficiently utilized and patient wait time is minimized.
  4. Cleans, prepares, and stocks all patient exam areas and workstations.
  5. Assists with the maintenance of essential ambulatory equipment, instruments and supplies; assists in the care, cleaning and sterilization of equipment and instruments; and assists in maintaining the inventory of medical supplies.
  6. Documents patient care information per policies and procedures in the medical record.
  7. Obtains vital signs, identifies reason for visit and prepares patients for visit.
  8. Performs basic testing procedures, i.e., EKG, urine dipstick and pregnancy tests, and administers injections as ordered by the physician.
  9. Prepares and supports patient, and assists the provider with medical procedures.
  10. Performs other duties as needed and/or assigned.

NOTE: The duties in italics listed above are not performed by the Pre-Admissions Testing MAs.
Qualifications
JOB SPECIFICATIONS (Minimum Requirements)
KNOWLEDGE, SKILLS, AND ABILITIES
  • General knowledge and skills necessary to provide appropriate care appropriate.
  • Knowledge of the principles of growth and development over the life span.
  • Knowledge of procedures for maintaining safety of the patient.
  • Knowledge of medical terminology.
  • Proficient operational knowledge of equipment and infection control.
  • Demonstrated professional courtesy and non-judgmental.
  • Effective interpersonal, oral and written communication skills.
  • Ability to recognize a medical emergency and to provide care under stressful and emergent circumstances.
  • Ability to assess and interpret data about the patient's status in order to identify each patient's age specific needs and provide the care needed by the group serviced.
  • Ability to work independently and in a team environment.
  • Ability to multi-task, prioritize and work with employees/providers at all levels and with external parties.
  • Ability to respond to the patient's needs, and the ability to empathize and provide compassionate patient care.

EDUCATION
  • High School Diploma/GED Equivalent Required

EXPERIENCE
  • 1 year Medical Assistant Required

LICENSE/CERTIFICATION
  • Certified or Registered Medical Assistant through a nationally recognized association Required within 60 days of hire with the exception of those hired before 12/31/19
  • BLS Certification Required

STANDARDS OF BEHAVIOR
Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code.
CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCE
Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers.
DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
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About Methodist Hospitals

Sourced by ZipRecruiter

Methodist Hospitals is a reputable institution in the healthcare and medical industry with its base in Gary, Indiana, United States. A trusted name in comprehensive medical services, the organization is primarily known for its robust offering in the fields of emergency and acute medical care, tracking back its foundational roots to the year 1923. Catholic nun Sister Gesuina set up the hospital with the sole mission of providing affordable healthcare services to the residents of Gary. Today, their mission stays true to promoting health, healing, and well-being in the communities they serve, encompassing a diverse representation of races, ethnicities, genders, ages, religions, abilities, and sexual orientations.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Gary, IN, US

Year founded

1923

Social media

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