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Medical Collections Jobs in Riverside, CA (NOW HIRING)

ABOUT THE ROLE The Billing and Collections Specialist plays a key role in supporting client ... Medical, Dental, and Vision Insurance (starting after 60 days) * Paid Time Off * 401(k) retirement ...

ABOUT THE ROLE The Billing and Collections Specialist plays a key role in supporting client satisfaction and financial success by managing payment collections and resolving billing issues. This ...

ABOUT THE ROLE The Billing and Collections Specialist plays a key role in supporting client ... Medical, Dental, and Vision Insurance (starting after 60 days) * Paid Time Off * 401(k) retirement ...

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Medical Collections information

See Riverside, CA salary details

$12

$20

$26

How much do medical collections jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for medical collections in Riverside, CA is $20.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a medical collections specialist, and why are they important?

To thrive as a Medical Collections Specialist, you need a solid understanding of medical billing, insurance processes, and accounts receivable, often supported by experience in healthcare finance or a related certification. Familiarity with billing software, electronic health records (EHR) systems, and collections databases is typically required. Strong negotiation, attention to detail, and effective communication skills help you resolve payment issues and maintain positive relationships with patients and insurers. These skills ensure timely revenue recovery for healthcare providers while upholding compliance and patient satisfaction.

What is medical collections?

Medical collections refer to the process of recovering unpaid medical bills from patients or insurance companies. When a patient or their insurer does not pay for medical services within a specified period, healthcare providers may assign or sell the debt to a collections agency. Medical collections specialists work to contact patients, negotiate payment plans, and ensure outstanding balances are resolved. This process is essential for maintaining the financial health of medical practices and hospitals while also adhering to relevant laws and regulations.

What are some common challenges faced in a medical collections role and how can they be effectively managed?

Medical Collections professionals often encounter challenges such as navigating complex insurance policies, handling denied or delayed claims, and communicating with patients who may be experiencing financial hardship. Success in this role requires strong organizational skills, persistence, and empathy when discussing account balances with patients. Building positive relationships with insurance companies and maintaining accurate records can help streamline the collection process and support timely resolution of outstanding accounts.

What does a medical collections specialist do?

A medical collections specialist manages unpaid medical bills by contacting patients and insurance companies to collect payments, verify insurance coverage, and resolve billing discrepancies. They often use billing software and must have knowledge of healthcare regulations and insurance processes to ensure accurate and timely collections.

What are medical collections jobs?

People who work in medical collections serve as an intermediary between the patient and the insurance company. Your responsibilities in this career include filing claims, answering patients’ questions about their health care, and advising patients on their insurance and benefit coverage. Medical collectors run a monthly report to find any outstanding bill that is at least 30 days old. You then call up insurance companies to settle any billing matters. Other duties include appealing any claims that an insurance company has denied a patient and fixing any mistakes with the billing department. You also perform administrative tasks.

What are the most commonly searched types of Medical Collections jobs in Riverside, CA?

The most popular types of Medical Collections jobs in Riverside, CA are:

What are popular job titles related to Medical Collections jobs in Riverside, CA?

For Medical Collections jobs in Riverside, CA, the most frequently searched job titles are:

What cities near Riverside, CA are hiring for Medical Collections jobs?

Cities near Riverside, CA with the most Medical Collections job openings:

Infographic showing various Medical Collections job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $43,245 per year, or $20.8 per hour.

Billing and Collections Specialist

Understood Care

Irvine, CA • On-site

$26 - $33/hr

Full-time

Re-posted 13 days ago


Job description

Billing and Collections Specialist (located in Southern CA)
Employment Type: Full-time, On-site (Irvine, CA)
Compensation: $26-33 per hour (based on experience)
About Understood Care
Understood Care was founded by clinicians, patient advocates, and healthcare leaders to make healthcare simpler, safer, and more supportive for older adults. We provide Medicare-covered patient advocacy services and work only for our clients, not hospitals or insurance companies. Each client is paired with a dedicated advocate who helps them navigate care, reduce costs when possible, and make confident healthcare decisions because healthcare should feel human.
Position Overview
Understood Care is seeking a detail-oriented and results-driven Billing and Collections Specialist. This role will focus primarily on billing operations, claims follow-up, and collections to ensure accurate and timely reimbursement. The ideal candidate is organized, proactive, and experienced in managing billing workflows and resolving outstanding balances efficiently.
Key Responsibilities
Billing & Claims Management
  • Focus primarily on payment posting, paper denials and A/R
  • Submit and track claims accurately and in a timely manner
  • Monitor claim status and proactively follow up on unpaid or denied claims
  • Identify billing discrepancies and support resolution efforts
  • Ensure accurate documentation and compliance with payer requirements

Collections & Reimbursement
  • Manage accounts receivable and follow up on outstanding balances
  • Communicate with payers regarding claim status and payment issues
  • Support reconciliation of payments and remittance posting
  • Track and report on billing and collections progress as needed

Administrative Support
  • Maintain organized billing records and documentation
  • Collaborate with internal teams to ensure accurate provider and patient data
  • Support process improvements to strengthen billing workflows
Qualifications
  • 5 years of experience in healthcare billing and collections
  • Strong understanding of working with in house built systems
  • Familiarity with payer portals and claims management processes
  • Strong attention to detail and organizational skills
  • Ability to manage multiple deadlines independently
  • Excellent written and verbal communication skills
  • Experience with healthcare administration systems is a plus
What We Offer
  • Competitive hourly pay ($26-$33/hour)
  • Full-Time position in office in Irvine, CA
  • Collaborative and mission-driven team environment