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Medical Collections Jobs in Virginia (NOW HIRING)

Chesapeake Utilities

Collections Rep II

Belle Haven, VA · Hybrid

$39K - $66K/yr

COLLECTIONS REPRESENTATIVE II Location: Hybrid within any of our propane regions (DE, PA, MD, VA ... Options include generous 401k, medical, dental and life insurance, tuition reimbursement ...

Booz Allen Hamilton

Collections Specialist

Norfolk, VA · On-site

$52K - $108K/yr

Collections Specialist The Opportunity: Play a lead role in the day-to-day collections' activity for several large client accounts. Work collaboratively with colleagues across the firm to ensure the ...

Booz Allen Hamilton

Collections Specialist

Mclean, VA · On-site

$52K - $108K/yr

Collections Specialist The Opportunity: Play a lead role in the day-to-day collections' activity for several large client accounts. Work collaboratively with colleagues across the firm to ensure the ...

NC SECU

$16.50 - $22.50/hr

The Collections Contact Center Senior Specialist is responsible for the skilled and compliant management of accounts in the active collections cycle (typically 90 to 180 days past due(dpd) for ...

Sparks Group

Sr Billing & Collections Clerk

Sterling, VA · Hybrid

$18.50 - $25.25/hr

As the Sr Billing & Collections Clerk, you will be responsible for accurate and efficient billing processes for customer invoicing and payments as well as ensuring that customer collections are met ...

Aston Carter

Sr. Billing And Collections Clerk

Dulles, VA · Hybrid

$28.85 - $30.29/hr

Billing and Collections Specialist The Senior Billing and Collections Clerk is a full-time, hybrid ... Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre ...

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All JobsMedical Collections JobsMedical Collections Jobs in Virginia

Medical Collections information

See Virginia salary details

$11

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$25

How much do medical collections jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for medical collections in Virginia is $19.76, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $21.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a medical collections specialist, and why are they important?

To thrive as a Medical Collections Specialist, you need a solid understanding of medical billing, insurance processes, and accounts receivable, often supported by experience in healthcare finance or a related certification. Familiarity with billing software, electronic health records (EHR) systems, and collections databases is typically required. Strong negotiation, attention to detail, and effective communication skills help you resolve payment issues and maintain positive relationships with patients and insurers. These skills ensure timely revenue recovery for healthcare providers while upholding compliance and patient satisfaction.

What is medical collections?

Medical collections refer to the process of recovering unpaid medical bills from patients or insurance companies. When a patient or their insurer does not pay for medical services within a specified period, healthcare providers may assign or sell the debt to a collections agency. Medical collections specialists work to contact patients, negotiate payment plans, and ensure outstanding balances are resolved. This process is essential for maintaining the financial health of medical practices and hospitals while also adhering to relevant laws and regulations.

What are some common challenges faced in a medical collections role and how can they be effectively managed?

Medical Collections professionals often encounter challenges such as navigating complex insurance policies, handling denied or delayed claims, and communicating with patients who may be experiencing financial hardship. Success in this role requires strong organizational skills, persistence, and empathy when discussing account balances with patients. Building positive relationships with insurance companies and maintaining accurate records can help streamline the collection process and support timely resolution of outstanding accounts.

What does a medical collections specialist do?

A medical collections specialist manages unpaid medical bills by contacting patients and insurance companies to collect payments, verify insurance coverage, and resolve billing discrepancies. They often use billing software and must have knowledge of healthcare regulations and insurance processes to ensure accurate and timely collections.

What are medical collections jobs?

People who work in medical collections serve as an intermediary between the patient and the insurance company. Your responsibilities in this career include filing claims, answering patients’ questions about their health care, and advising patients on their insurance and benefit coverage. Medical collectors run a monthly report to find any outstanding bill that is at least 30 days old. You then call up insurance companies to settle any billing matters. Other duties include appealing any claims that an insurance company has denied a patient and fixing any mistakes with the billing department. You also perform administrative tasks.

More about Medical Collections jobs
What are the most commonly searched types of Medical Collections jobs in Virginia? The most popular types of Medical Collections jobs in Virginia are:
What are popular job titles related to Medical Collections jobs in Virginia? For Medical Collections jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Medical Collections jobs in Virginia look for? The top searched job categories for Medical Collections jobs in Virginia are:
What cities in Virginia are hiring for Medical Collections jobs? Cities in Virginia with the most Medical Collections job openings:
Medical Collections jobs near you
Infographic showing various Medical Collections job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $41,096 per year, or $19.8 per hour.

Collections Specialist

Taxing Authority Consulting Services

Martinsville, VA • On-site

$18/hr

Full-time

Posted 6 days ago

Job description

Description:

Description

Taxing Authority Consulting Services, P.C. is a Virginia law firm with a focus in its practice to serve only government entities in managing accounts receivable, tax assessments, and the general revenue cycle. Our firm’s extensive experience in collection, bankruptcy, and assessment matters offers our clients full-service representation related to their receivables.


Requirements

The Collections Specialist supports Taxing Authority Consulting Services’ Collections department, which performs the collections activities of delinquent tax accounts for Virginia government entities. This role is the face of the Collections Call Center which places and receives phone calls from delinquent taxpayers, sends collection letters, performs skip tracing on delinquent accounts, responds to correspondence, and supports the execution of forced collection actions as authorized by law on behalf of TACS’s clients.


Training Schedule: Mon-Fri 8:30 AM-5:30 PM

Work Schedule: Must be available to work an 8 hr shift between 8:00 AM- 6:30 PM.

Hourly Rate: $18 (potential to make up to $20 within the first 6 months)

Requirements:

Essential Duties and Responsibilities:

  • Call Center: Primarily handles all inbound calls and outbound dialer volume from past due taxpayers.
  • Negotiate Payment Plans: Work with debtors to arrange payment plans or settlements.
  • Resolve Issues: Address and resolve any disputes or complaints.
  • Contact Debtors: Reach out to entities who are past due with overdue payments via phone, email, or letters.
  • Record Keeping: Maintain detailed records of all communications and payments.
  • Monitor Accounts: Track delinquent tax accounts.
  • Perform skip-tracking activities to locate and contact debtors.
  • Reporting: Provide regular reports on the status of unpaid accounts and collection efforts.
  • Adheres to collection practices in compliance with all Virginia and Federal collection laws, including the Fair Debt Collection Practices Act, Gramm-Leach-Bliley Act, and the Fair Credit Reporting Act, as applicable.
  • Perform other related duties as assigned.

Knowledge, Skills, and Abilities:

  • Excellent verbal and written communication skills.
  • Negotiation skills to address payment terms and settlements.
  • Knowledge of billing procedures and collection techniques.
  • Familiarity with Federal, State, and Local tax laws affecting the collection of real estate, personal property, and business-related taxes.
  • Knowledge of Microsoft applications (Excel, Word) and computer skills.
  • Basic math skills with attention to detail.
  • Strong problem-solving skills.
  • Strong customer service, and time management skills.
  • Ability to perform tasks with minimal supervision.
  • Ability to handle difficult situations effectively and tactfully.
  • Ability to multi-task effectively.

Key Competencies

1. Communication

2. Ethical Practice

Qualifications:

  • Strong verbal and written communication skills.
  • Proficient in Microsoft Office Suite or related software.
  • Work Experience in a call center, customer service, or financial services environment
  • Ability to work with a team and independently.
  • Basic understanding of applicable state and federal collection laws including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act.

Education and Experience:

  • High school diploma or GED; related coursework in business or related field a plus.
  • Experience working in a call center
  • Previous experience in collections, billing, or related field is preferred.
  • Bilingual a plus (English/Spanish)

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift 15 pounds at times.