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Medical Collections Manager Jobs in Missouri (NOW HIRING)

Collections Manager

Saint Louis, MO · On-site

$32.60 - $40.75/hr

Lead, coach, develop, and supervise Collections staff, including performance management, training ... Medical * Dental * Vision * Life Insurance * Short Term and Long-Term Disability * HRA and FSA ...

Collections Manager

Saint Louis, MO · On-site

$32.60 - $40.75/hr

Lead, coach, develop, and supervise Collections staff, including performance management, training ... Medical * Dental * Vision * Life Insurance * Short Term and Long-Term Disability * HRA and FSA ...

... collections and financial services industry - Two or more years of management/supervisory ... Our benefits include the following: * Healthcare (medical, dental, vision) * Basic term and ...

Responsibilities * Supervise others, including interviewing, hiring, performance management ... Medical * Dental * Vision * 401(k) plan * Company paid life insurance * Short and Long-term ...

Responsibilities * Supervise others, including interviewing, hiring, performance management ... Medical * Dental * Vision * 401(k) plan * Company paid life insurance * Short and Long-term ...

Collections SME Mid

Saint Louis, MO · On-site

$18 - $24.25/hr

Collections SME Mid TULK is a boutique strategic technology and management consulting firm ... TULK offers a tailored benefits package that may include medical, dental, and vision insurance ...

They offer competitive benefits, including competitive salaries, medical, dental, vision, life and ... Work closely with the Billing Manager and Collections Manager in sound AR and collection strategy.

Collections Specialist

Columbia, MO · On-site

$17.50 - $23.75/hr

Special Projects or tasks as assigned by manager. * Have the ability to work independently and in a ... Medical, Dental and Vision coverage for full-time employees. * 401(k) and company match. * Generous ...

... manage assigned delinquent accounts. * Professionally and respectfully persuade clients to set up ... Medical * Dental * Vision * 401(k) plan * Company paid life insurance * Short and Long-term ...

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Medical Collections Manager information

What does a medical collections manager do?

A Medical Collections Manager oversees the process of collecting payments for medical services rendered by a healthcare facility. They manage a team responsible for following up with insurance companies and patients to resolve outstanding balances. Their duties include developing collection strategies, ensuring compliance with healthcare regulations, and maintaining accurate financial records. They play a key role in optimizing cash flow and minimizing bad debt for their organization.

What are some common challenges faced by medical collections managers and how can they be addressed?

Medical Collections Managers often encounter challenges such as navigating complex insurance regulations, managing high volumes of outstanding accounts, and addressing disputes between patients and payers. Effective communication, staying up-to-date with regulatory changes, and implementing strong organizational processes can help address these issues. Additionally, fostering collaboration between billing teams, insurance coordinators, and patient services is key to resolving payment obstacles and maintaining positive relationships with stakeholders.

What are the key skills and qualifications needed to thrive as a medical collections manager, and why are they important?

To thrive as a Medical Collections Manager, you need expertise in healthcare billing, collections processes, and insurance claims management, typically supported by a degree in business, finance, or healthcare administration. Familiarity with medical billing software, electronic health records (EHR) systems, and knowledge of HIPAA regulations are essential, with certifications like Certified Revenue Cycle Professional (CRCP) being advantageous. Strong leadership, negotiation, and communication skills set top performers apart, enabling effective team management and resolution of complex payment issues. These skills ensure efficient revenue recovery, regulatory compliance, and positive relationships with patients and payers.

What is the difference between Medical Collections Manager vs Medical Billing Specialist?

AspectMedical Collections ManagerMedical Billing Specialist
CredentialsTypically requires experience in collections, knowledge of healthcare regulationsRequires coding and billing certifications, knowledge of insurance procedures
Work EnvironmentManages collections teams, oversees accounts receivableProcesses claims, enters billing data, interacts with insurance companies
Employer & Industry UsageHospitals, clinics, healthcare providersMedical offices, billing companies, healthcare providers

The Medical Collections Manager focuses on recovering overdue payments and managing collections teams, while the Medical Billing Specialist handles claim submissions, coding, and billing processes. Both roles are essential in healthcare revenue cycle management but differ in responsibilities and focus areas.

What are popular job titles related to Medical Collections Manager jobs in Missouri?

For Medical Collections Manager jobs in Missouri, the most frequently searched job titles are:

What cities in Missouri are hiring for Medical Collections Manager jobs?

Cities in Missouri with the most Medical Collections Manager job openings:

Infographic showing various Medical Collections Manager job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Collections Manager

Saint Louis, MO • On-site

Neighbors Credit Union
Finance and Insurance • 51 - 200 employees

$32.60 - $40.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Job description

Primary Function
The Member Solutions Manager is responsible for the daily leadership, administration, and operational oversight of the Collections Department. This role ensures delinquent accounts are managed in accordance with credit union policies, regulatory requirements, and industry best practices while balancing risk mitigation with an exceptional member experience. The Member Solutions Manager serves as the department's subject matter expert, oversees legal recovery efforts, manages vendor relationships, develops staff, and continually improves collection processes to maximize recoveries and operational efficiency.
Primary Responsibilities
  • Lead, coach, develop, and supervise Collections staff, including performance management, training, scheduling, daily operational support, and monitoring staff effectiveness.
  • Manage the delinquency portfolio by directing collection activities, loss mitigation efforts, and recovery strategies while ensuring compliance with credit union policies and applicable federal and state regulations.
  • Oversee all recovery operations, including charge-offs, bankruptcies, repossessions, foreclosures, legal actions, insurance claims, consumer disputes, credit reporting, garnishments, levies, shared secured offsets, and post-charge-off recoveries.
  • Review and approve hardship requests, deferments, loan modifications, workout arrangements, and other member assistance programs.
  • Manage collection systems, payment processing, third-party vendors, outsourced collection agencies, and recovery partners.
  • Monitor departmental performance through key performance indicators (KPIs), reporting, quality assurance, and process improvement initiatives to enhance collection effectiveness and operational efficiency.
  • Serve as the department liaison with internal departments, auditors, legal counsel, regulators, and state and NCUA examiners.
  • Develop, maintain, and recommend improvements to collection policies, procedures, strategies, and workflows to strengthen compliance, operational efficiency, and member service.
  • Maintain current knowledge of federal and state collection laws, regulations, lending principles, collection best practices, and the credit union philosophy to ensure effective and compliant collections operations.
  • Participate in departmental and organizational projects while serving as the subject matter expert for collections operations.

Requirements
Experience
  • 5+ years of experience in collections, recovery, or a related financial field, preferably in a credit union or banking environment.
  • Supervisory Experience

Education
  • Two year college degree, completetion of a specialized certification or licenseing, completeion of specialized training courses by vendors or job specific skills aquired through an apprentieship program.

Rewards
Salary Range: $32.60 - $40.75
This position is full time and will be eligible for benefits, and an annual incentive plan.
We have excellent opportunities for career advancement and professional development.
Schedule
Monday through Friday 8:00 am to 5:00 pm
Supplemental Pay
Yes
Benefits (Starting the first of the month following your start date)
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short Term and Long-Term Disability
  • HRA and FSA
  • 401(k) with matching contributions.
  • Tuition Reimbursement
  • Birthday Time Off
  • Vacation Time Off
  • Sick Time Off - Can be used for both employee and family.
  • Paid Parental Leave (Up to 12 weeks)