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Medical Claims Collections Jobs (NOW HIRING)

UHS

PATIENT ACCOUNTS SPECIALIST-COLLECTIONS

Las Vegas, NV

$17 - $21.50/hr

Patient Account Specialist-Collections Department Monday-Friday 7:30AM-4:00PM IN-OFFICE POSITION ... Reimbursement and medical claims experience. * Understanding of Explanation of Benefits (EOB)

UHS

PATIENT ACCOUNTS SPECIALIST-COLLECTIONS

Las Vegas, NV · On-site

$17 - $21.50/hr

Patient Account Specialist-Collections Department Monday-Friday 7:30AM-4:00PM IN-OFFICE POSITION ... Reimbursement and medical claims experience. * Understanding of Explanation of Benefits (EOB)

UHS

PATIENT ACCOUNTS SPECIALIST-COLLECTIONS

Las Vegas, NV · On-site

$17 - $21.50/hr

Patient Account Specialist-Collections Department Monday-Friday 7:30AM-4:00PM IN-OFFICE POSITION ... Reimbursement and medical claims experience. * Understanding of Explanation of Benefits (EOB)

KabaFusion

Medical Collections Specialist

Lexington, MA · On-site

$22 - $26/hr

As a Medical Collections Specialist, you are responsible for managing and resolving outstanding patient accounts and insurance claims. This involves contacting insurance companies to collect payments ...

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How much do medical claims collections jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for medical claims collections in the United States is $22.21, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.52 per hour, depending on experience, location, and employer.

What is medical claims collections?

Medical claims collections is the process of recovering payments from patients or insurance companies for healthcare services provided. Collection specialists work with patients to set up payment plans, contact insurance companies to resolve claim denials, and ensure that outstanding medical bills are paid in a timely manner. Their goal is to help healthcare providers receive the revenue they are owed while maintaining positive relationships with patients and insurers.

What are the key skills and qualifications needed to thrive as a medical claims collections specialist?

To thrive as a Medical Claims Collections Specialist, you need a solid understanding of medical billing, insurance claim processes, and healthcare regulations, often supported by experience in healthcare administration or a related certification. Familiarity with medical billing software, electronic health records (EHR), and claims management systems is crucial. Strong negotiation, communication, and organizational skills help in dealing with patients, insurance companies, and resolving disputes effectively. These skills ensure timely reimbursement, minimize claim denials, and maintain positive relationships with all stakeholders in the revenue cycle.

What are the typical challenges faced by professionals in medical claims collections, and how can they be managed effectively?

Professionals in Medical Claims Collections often encounter challenges such as denied or delayed claims, navigating complex insurance policies, and communicating with patients who may be experiencing financial stress. Successfully managing these challenges requires strong attention to detail, persistence in following up on outstanding accounts, and clear, empathetic communication skills. Staying up-to-date with insurance regulations and leveraging collection management software can also help streamline the process and improve outcomes.

What is the difference between Medical Claims Collections vs Medical Billing Specialist?

AspectMedical Claims CollectionsMedical Billing Specialist
CredentialsKnowledge of insurance policies, basic coding, and collections proceduresMedical coding certifications, billing software proficiency
Work EnvironmentCollections departments, healthcare offices, hospitalsMedical offices, billing companies, healthcare facilities
Employer & Industry UsageHealthcare providers, insurance companies, billing agenciesHospitals, clinics, private practices
Search & Comparison IntentFocus on recovering unpaid claims, collections processesFocus on submitting claims, coding, and billing processes

Medical Claims Collections primarily involves recovering unpaid insurance claims and managing collections efforts. In contrast, Medical Billing Specialists handle submitting claims, coding diagnoses and procedures, and ensuring accurate billing. While both roles work closely within healthcare revenue cycle management, Collections focuses on payment recovery, whereas Billing Specialists focus on claim submission and coding accuracy.

What does a medical claims collections specialist do?

A medical claims collections specialist is responsible for following up on unpaid or denied insurance claims to recover payments. They review claim details, communicate with insurance companies and patients, and ensure accurate and timely collection of owed funds, often using billing software and maintaining detailed records.
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Cities with the most Medical Claims Collections job openings:

What states have the most Medical Claims Collections jobs?

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What job categories do people searching Medical Claims Collections jobs look for?

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Medical Claims Collections jobs near you
Infographic showing various Medical Claims Collections job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $46,198 per year, or $22.2 per hour.

Medical Insurance Accounts Receivable Collections Specialist

Olympic Sports and Spine

Tacoma, WA • On-site

$52 - $76/hr

Other

Medical, Dental, Vision, Retirement

Posted yesterday

New

Job description

Medical Insurance Accounts Receivable Collections Specialist

Olympic Sports & Spine (OSS) is seeking an experienced Medical Accounts Receivable (AR) Specialist to join our growing revenue cycle team in Tacoma. This is an excellent opportunity for a billing professional who enjoys resolving insurance claims, researching denials, managing appeals, and driving timely reimbursement.

If you have a strong background in medical billing, insurance follow-up, claims resolution, and accounts receivable management, we want to hear from you. Join a collaborative healthcare organization that values teamwork, professional growth, and work-life balance with a consistent Monday-Friday schedule and no weekends.

Position Summary

The Medical Accounts Receivable (AR) Specialist performs insurance follow-up and collections activities to ensure claims are processed accurately and reimbursed in a timely manner. This position works closely with insurance carriers, patients, and internal departments to resolve account issues, manage appeals, research denials, and maintain accurate account documentation.

Ideal candidates bring experience in patient accounting, medical billing, insurance follow-up, collections, payment posting, and credit balance resolution.

Key Responsibilities
  • Review patient financial information to verify compliance with payer requirements and correct financial coding.
  • Audit claim forms for accuracy and completeness; submit claims through payer portals or direct-entry systems.
  • Enter allowances and adjustments based on payer guidelines and department procedures.
  • Access payer systems to obtain eligibility, claim status, and processing details.
  • Respond to inquiries from patients, payers, agencies, and internal departments.
  • Analyze unpaid claims to determine appropriate follow-up action and ensure timely reimbursement.
  • Review contract reimbursements for accuracy.
  • Contact patients and payers by phone to resolve outstanding account balances.
  • Correct account errors and document all actions.
  • Prepare written correspondence regarding account concerns.
  • Evaluate delinquent accounts and determine the best next steps in accordance with department guidelines.
  • Assess patient financial information and recommend payment plans when appropriate.
  • Prepare accounts for placement with collection agencies when internal efforts are exhausted.
  • Process accounts involving returned mail, bankruptcies, or deceased patients per procedures.
  • Post and balance daily remittances; apply allowances and adjustments.
  • Resolve credit balances through adjustments or refunds to patients or payers.
  • Participate in required educational activities and monthly staff meetings.
  • Perform other related duties as assigned.
What We’re Looking For Required Skills & Experience
  • Extensive experience in medical insurance billing and insurance follow-up.
  • Strong understanding of medical claims processing, denials management, and reimbursement practices.
  • Experience researching unpaid or underpaid claims and identifying appropriate resolution strategies.
  • Strong analytical and problem-solving skills.
  • Excellent interpersonal, written, and verbal communication skills.
  • Professional and persuasive customer service abilities.
  • Ability to work independently while managing multiple priorities and deadlines.
  • Commitment to patient confidentiality and HIPAA compliance.
  • Ability to represent OSS professionally at all times.
Preferred Experience
  • Healthcare accounts receivable and collections experience.
  • Experience with payment posting and credit balance resolution.
  • Knowledge of commercial insurance, Medicare, Medicaid, and managed care payer processes.
Benefits
  • 401(k) with employer match
  • Medical, dental, and vision insurance
  • Advancement opportunities
  • Company-wide celebrations and events

Learn more: https://www.osstherapy.com/employee-benefits

Schedule & Location

Schedule: Monday-Friday, 8:00 a.m. to 5:00 p.m.

Location: 100% on-site at our centralized Tacoma billing office

Equal Opportunity Employer

We value diversity and are committed to creating an inclusive environment. OSS does not discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability (visible or invisible), veteran status, genetic information, marital status, or any other protected characteristic.

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