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Medical Claims Collections Jobs in Raleigh, NC (NOW HIRING)

MED-EL Corporation

Billing & Collections Team Lead

Durham, NC · On-site

$17.25 - $23.50/hr

What We're Looking For * Strong knowledge of revenue cycle processes and medical billing ... Understanding of CPT, HCPCS, and ICD-10 coding, electronic claims filing and billing systems, and ...

MED-EL Corporation

Billing & Collections Team Lead

Durham, NC · On-site

$17.25 - $23.50/hr

What We're Looking For * Strong knowledge of revenue cycle processes and medical billing ... Understanding of CPT, HCPCS, and ICD-10 coding, electronic claims filing and billing systems, and ...

Security Finance

Auto Loan Collections Specialist

Garner, NC · On-site

$16.50 - $22.25/hr

... claims. * Provide backup support for administrative functions necessary to maintain branch ... Medical insurance with minimal cost to the employee * Dental insurance * Vision insurance * Life ...

UNC HEALTH

Revenue Cycle Representative

Chapel Hill, NC · On-site

$18.12 - $25.51/hr

... bills of insurance claims, and all aspects of insurance follow-up and collections including ... Submits requested medical information to insurance carrier as requested. • Responsible for the ...

UNC HEALTH

Revenue Cycle Representative

Chapel Hill, NC · On-site

$18.12 - $25.51/hr

... bills of insurance claims, and all aspects of insurance follow-up and collections including ... Research medical records to gather information and substantiate medical justification for ...

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Medical Claims Collections information

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How much do medical claims collections jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for medical claims collections in Raleigh, NC is $21.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $23.85 per hour, depending on experience, location, and employer.

What is medical claims collections?

Medical claims collections is the process of recovering payments from patients or insurance companies for healthcare services provided. Collection specialists work with patients to set up payment plans, contact insurance companies to resolve claim denials, and ensure that outstanding medical bills are paid in a timely manner. Their goal is to help healthcare providers receive the revenue they are owed while maintaining positive relationships with patients and insurers.

What are the key skills and qualifications needed to thrive as a medical claims collections specialist?

To thrive as a Medical Claims Collections Specialist, you need a solid understanding of medical billing, insurance claim processes, and healthcare regulations, often supported by experience in healthcare administration or a related certification. Familiarity with medical billing software, electronic health records (EHR), and claims management systems is crucial. Strong negotiation, communication, and organizational skills help in dealing with patients, insurance companies, and resolving disputes effectively. These skills ensure timely reimbursement, minimize claim denials, and maintain positive relationships with all stakeholders in the revenue cycle.

What are the typical challenges faced by professionals in medical claims collections, and how can they be managed effectively?

Professionals in Medical Claims Collections often encounter challenges such as denied or delayed claims, navigating complex insurance policies, and communicating with patients who may be experiencing financial stress. Successfully managing these challenges requires strong attention to detail, persistence in following up on outstanding accounts, and clear, empathetic communication skills. Staying up-to-date with insurance regulations and leveraging collection management software can also help streamline the process and improve outcomes.

What is the difference between Medical Claims Collections vs Medical Billing Specialist?

AspectMedical Claims CollectionsMedical Billing Specialist
CredentialsKnowledge of insurance policies, basic coding, and collections proceduresMedical coding certifications, billing software proficiency
Work EnvironmentCollections departments, healthcare offices, hospitalsMedical offices, billing companies, healthcare facilities
Employer & Industry UsageHealthcare providers, insurance companies, billing agenciesHospitals, clinics, private practices
Search & Comparison IntentFocus on recovering unpaid claims, collections processesFocus on submitting claims, coding, and billing processes

Medical Claims Collections primarily involves recovering unpaid insurance claims and managing collections efforts. In contrast, Medical Billing Specialists handle submitting claims, coding diagnoses and procedures, and ensuring accurate billing. While both roles work closely within healthcare revenue cycle management, Collections focuses on payment recovery, whereas Billing Specialists focus on claim submission and coding accuracy.

What does a medical claims collections specialist do?

A medical claims collections specialist is responsible for following up on unpaid or denied insurance claims to recover payments. They review claim details, communicate with insurance companies and patients, and ensure accurate and timely collection of owed funds, often using billing software and maintaining detailed records.

What are popular job titles related to Medical Claims Collections jobs in Raleigh, NC?

For Medical Claims Collections jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Medical Claims Collections jobs in Raleigh, NC look for?

The top searched job categories for Medical Claims Collections jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Medical Claims Collections jobs?

Cities near Raleigh, NC with the most Medical Claims Collections job openings:

Medical Claims Collections jobs near you
Infographic showing various Medical Claims Collections job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $44,908 per year, or $21.6 per hour.

Billing & Collections Specialist I

MED-EL Medical Electronics

Durham, NC • On-site

$17.25 - $23.50/hr

Full-time

Re-posted 23 days ago

Job description

Job Type
Full-time
Description
We're looking for a detail-oriented Billing & Collections Specialist I to join our Revenue Cycle team. In this role, you'll help ensure timely and accurate reimbursement by managing accounts receivable, resolving billing issues, and supporting the overall revenue cycle process. You'll collaborate with internal teams, insurance payers, and customers to research and resolve account issues while delivering excellent customer service.
This is an excellent opportunity for someone with revenue cycle or medical billing experience who enjoys problem-solving, working in a collaborative environment, and making a direct impact on organizational success.
Key Responsibilities
  • Respond promptly and professionally to internal and external billing inquiries.
  • Collaborate with cross-functional teams to resolve billing questions and support revenue cycle operations.
  • Research and resolve account discrepancies and payment issues.
  • Follow up on outstanding accounts receivable, insurance claims, appeals, and payer denials.
  • Communicate billing processes and reimbursement information to customers and stakeholders.
  • Process payer-related issues through to resolution.
  • Maintain accurate account information and ensure the integrity of revenue cycle records.
  • Support the movement of accounts throughout the revenue cycle process.

This position reports to the Revenue Cycle Manager or Revenue Cycle Supervisor.
Requirements
  • Understanding of insurance reimbursement methodologies.
  • Familiarity with CPT, HCPCS, and ICD-10 coding.
  • Experience with electronic claims filing and medical billing systems.
  • Understanding of and commitment to HIPAA regulations and patient confidentiality.
  • At least one year of experience in revenue cycle, medical billing, or collections.
  • Durable Medical Equipment (DME) industry experience.
  • Experience working with revenue cycle management systems.

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