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Medical Claims Collections Jobs in Raleigh, NC (NOW HIRING)

Robert Half

Revenue Cycle Analyst

Durham, NC · On-site

$20 - $25/hr

Experience in healthcare revenue cycle operations, including medical billing, claims processing, or collections. * Working knowledge of insurance payers, reimbursement practices, and payer-related ...

Kemper

Licensed Insurance Agent

Raleigh, NC · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... collections commission for premiums collected each month. With Kemper's pay-for-performance ... Major Medical and Dental Insurance * Group Life Insurance * Short-Term & Long-Term Disability ...

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Showing results 21-36

All JobsMedical Claims Collections JobsMedical Claims Collections Jobs in Raleigh, NC

Medical Claims Collections information

See Raleigh, NC salary details

$14

$21

$31

How much do medical claims collections jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for medical claims collections in Raleigh, NC is $21.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $23.85 per hour, depending on experience, location, and employer.

What are the typical challenges faced by professionals in medical claims collections, and how can they be managed effectively?

Professionals in Medical Claims Collections often encounter challenges such as denied or delayed claims, navigating complex insurance policies, and communicating with patients who may be experiencing financial stress. Successfully managing these challenges requires strong attention to detail, persistence in following up on outstanding accounts, and clear, empathetic communication skills. Staying up-to-date with insurance regulations and leveraging collection management software can also help streamline the process and improve outcomes.

What is the difference between Medical Claims Collections vs Medical Billing Specialist?

AspectMedical Claims CollectionsMedical Billing Specialist
CredentialsKnowledge of insurance policies, basic coding, and collections proceduresMedical coding certifications, billing software proficiency
Work EnvironmentCollections departments, healthcare offices, hospitalsMedical offices, billing companies, healthcare facilities
Employer & Industry UsageHealthcare providers, insurance companies, billing agenciesHospitals, clinics, private practices
Search & Comparison IntentFocus on recovering unpaid claims, collections processesFocus on submitting claims, coding, and billing processes

Medical Claims Collections primarily involves recovering unpaid insurance claims and managing collections efforts. In contrast, Medical Billing Specialists handle submitting claims, coding diagnoses and procedures, and ensuring accurate billing. While both roles work closely within healthcare revenue cycle management, Collections focuses on payment recovery, whereas Billing Specialists focus on claim submission and coding accuracy.

What is medical claims collections?

Medical claims collections is the process of recovering payments from patients or insurance companies for healthcare services provided. Collection specialists work with patients to set up payment plans, contact insurance companies to resolve claim denials, and ensure that outstanding medical bills are paid in a timely manner. Their goal is to help healthcare providers receive the revenue they are owed while maintaining positive relationships with patients and insurers.

What are the key skills and qualifications needed to thrive as a medical claims collections specialist?

To thrive as a Medical Claims Collections Specialist, you need a solid understanding of medical billing, insurance claim processes, and healthcare regulations, often supported by experience in healthcare administration or a related certification. Familiarity with medical billing software, electronic health records (EHR), and claims management systems is crucial. Strong negotiation, communication, and organizational skills help in dealing with patients, insurance companies, and resolving disputes effectively. These skills ensure timely reimbursement, minimize claim denials, and maintain positive relationships with all stakeholders in the revenue cycle.

What are popular job titles related to Medical Claims Collections jobs in Raleigh, NC?

For Medical Claims Collections jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Medical Claims Collections jobs in Raleigh, NC look for?

The top searched job categories for Medical Claims Collections jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Medical Claims Collections jobs?

Cities near Raleigh, NC with the most Medical Claims Collections job openings:

Medical Claims Collections jobs near you
Infographic showing various Medical Claims Collections job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $44,908 per year, or $21.6 per hour.

Assistant Dental Office Manager

Star Dental Partners

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Overview
Crabtree Valley Dental is now hiring an Assistant Dental Office Manager in Raleigh, North Carolina!
As a Assistant Dental Office Manager, come join our community of collaborative, high-quality clinical, business and operations professionals.
We are seeking a high performing leader, excellent communicator and problem solver who thrives on accountability, organization and results with a patient-first mindset.
Assistant Dental Office Manager Schedule
Monday through Thursday 7:15am - 5:00pm and Friday 7:15am - 2:00pm - with Saturdays as Needed
60 minute lunches
To learn more about this wonderful practice: https://crabtreevalleydental.com/
Assistant Dental Office Manager Job Summary
Within the SDP affiliated network of dental practices, the Assistant Office Manager (AOM) supports the Office Manager in the day-to-day operations of a single practice location. The AOM partners with the Office Manager, dentists, and team members to ensure efficient office operations, deliver an exceptional patient experience, and support the overall success of the practice.
The Assistant Office Manager assists with front office operations, patient scheduling, revenue cycle activities, team coordination, and compliance while maintaining a positive, patient-centered culture. This role serves as a resource for team members and helps ensure the office runs smoothly by providing operational support and assuming leadership responsibilities in the Office Manager's absence.
The Assistant Office Manager reports directly to the Office Manager and is expected to work a full-time schedule, be present on-site during the practice's core business hours, and provide flexibility to meet the operational needs of the practice.
Full Time Benefits
  • Hourly rate Competitive Compensation
  • Monthly Employee Performance Incentive Program
  • 401K
  • Paid Time Off
  • Paid Company Holidays, Bereavement, and Jury Duty
  • Paid Basic Life and AD&D insurance
  • Medical, Dental, and Vision
  • Short Term Disability
  • Employee Referral Bonus Program
  • Pet Insurance
  • Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional Practice Perks
  • Patient-centric community approach
  • Work/life balance
  • Opportunity for career growth
  • Professional development and support with continuing education
  • Strong business and operational teams

Responsibilities
Team & Operations Support
  • Partner with the Office Manager to support the daily operations of the practice and maintain efficient workflows.
  • Work collaboratively with dentists, hygienists, and team members to support both clinical and administrative functions.
  • Assist with onboarding and training new team members to ensure a successful transition into the practice.
  • Reinforce company policies, procedures, and performance expectations through daily coaching and guidance.
  • Assist with employee scheduling, timekeeping, and payroll preparation to ensure accuracy and timely submission.
  • Help coordinate daily huddles and team meetings to communicate priorities, goals, and operational updates.
  • Support recruiting efforts by participating in interviews and coordinating onboarding activities.
  • Serve as a resource for team members by helping resolve day-to-day operational questions and concerns.
  • Assume leadership responsibilities and assist in overseeing daily operations when the Office Manager is unavailable.
  • Perform front office responsibilities as needed, including patient check-in/check-out, answering phones, scheduling appointments, insurance verification, treatment plan presentation, and collections.

Financial & Administrative Support
  • Support revenue cycle activities, including insurance claims, patient billing, collections, and account follow-up.
  • Ensure insurance claims are submitted promptly and assist with reducing outstanding accounts receivable.
  • Monitor patient balances and support collection efforts while providing excellent customer service.
  • Assist with invoice review and processing in accordance with company Accounts Payable procedures.
  • Help monitor office supply inventory and coordinate ordering as needed.
  • Assist the Office Manager with reviewing practice reports and identifying opportunities to improve efficiency and performance.

Patient Experience & Scheduling
  • Foster a welcoming, patient-centered environment that promotes exceptional service and quality care.
  • Support patient scheduling to maximize provider productivity and optimize the daily schedule.
  • Monitor unscheduled treatment and assist with patient follow-up to improve treatment acceptance.
  • Professionally resolve patient concerns and escalate issues to the Office Manager when appropriate.
  • Build positive relationships with patients to encourage retention and referrals.

Compliance & Safety
  • Adhere to all federal, state, and local employment laws and healthcare regulations, including OSHA, HIPAA, and CDC guidelines.
  • Assist with maintaining current employee licenses, certifications, and required documentation.
  • Support compliance with safety protocols, infection control standards, and proper use of personal protective equipment (PPE).
  • Monitor completion of required compliance training and communicate outstanding requirements to the Office Manager.

Leadership & Communication
  • Demonstrate exceptional customer service and professionalism in all interactions with patients, team members, doctors, and Support Center departments.
  • Communicate effectively with the Office Manager regarding operational issues, staffing needs, patient concerns, and opportunities for improvement.
  • Support practice marketing initiatives and community outreach efforts as directed.
  • Model company values, professionalism, accountability, and a positive attitude.
  • Perform other duties as assigned by the Office Manager and Dentist(s).

Qualifications
  • High school diploma or equivalent required; associate's degree preferred.
  • Minimum of 2 years of dental office experience required.
  • Previous experience in a dental front office lead, assistant manager, or supervisory role preferred.
  • Experience with dental practice management software.
  • Knowledge of dental insurance, treatment planning, scheduling, billing, and collections.
  • Demonstrated ability to effectively lead, coach, and motivate team members.
  • Strong written and verbal communication skills.

Equal Employment Opportunity
Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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