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Medical Billing Associate Jobs in Remote, OR (NOW HIRING)

Ottobock

Customer Service Representative I

OR · Remote

$16.50 - $22.25/hr

... more senior associate for resolution * Verify and update customer information as necessary to ... Understanding of medical billing and reimbursement to support customer needs with loaners and ...

Vivian Health

RN MDS Coordinator in Coos Bay, OR

Coos Bay, OR · On-site

$35.25 - $42.50/hr

... Medical, Dental, Vision, Health Savings Accounts Setting & Population Served Life Care Centers of ... Associate's or bachelor's degree in nursing from an accredited college or university * Currently ...

ACE Cash Express-Reid

Store Manager

Coos Bay, OR · On-site

$17 - $21/hr

ACE offers medical, dental, and vision coverage, as well as paid time off, paid holidays, Sundays ... All associates are eligible to participate in our 401k plan. 1 Full-time employees are eligible for ...

ACE Cash Express

Store Manager

Coos Bay, OR · On-site

ACE offers medical, dental, and vision coverage, as well as paid time off, paid holidays, Sundays ... All associates are eligible to participate in our 401k plan. 1 Full-time employees are eligible for ...

All JobsMedical Billing Associate JobsMedical Billing Associate Jobs in Remote, OR

Medical Billing Associate information

See Remote, OR salary details

$13

$24

$62

How much do medical billing associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for medical billing associate in Remote, OR is $24.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What does a medical billing associate do?

A Medical Billing Associate is responsible for processing healthcare claims, ensuring that healthcare providers are properly reimbursed for their services. They review patient information, submit insurance claims, follow up on unpaid claims, and handle billing inquiries. Their role is crucial for maintaining accurate records and ensuring that payments are received in a timely manner. Additionally, they often communicate with insurance companies, patients, and healthcare staff to resolve billing issues.

What are the key skills and qualifications needed to thrive as a medical billing associate?

To thrive as a Medical Billing Associate, you need strong knowledge of medical billing procedures, coding systems (such as ICD-10 and CPT), and a high school diploma or relevant certification. Familiarity with medical billing software, electronic health records (EHR), and insurance claim processing systems is typically required. Attention to detail, organizational skills, and effective communication are vital soft skills for managing complex billing tasks and resolving discrepancies. These competencies ensure accurate claim submissions, timely reimbursements, and compliance with healthcare regulations.

What are some common challenges medical billing associates face when working with insurance claims?

Medical Billing Associates often encounter challenges such as denied or delayed insurance claims, navigating varying payer requirements, and keeping up with frequent changes in billing codes and regulations. Attention to detail and strong problem-solving skills are essential, as resolving discrepancies and appealing denied claims are a regular part of the role. Collaboration with healthcare providers and insurance companies is also crucial for ensuring accurate and timely reimbursement.

What is the difference between Medical Billing Associate vs Medical Coding Specialist?

AspectMedical Billing AssociateMedical Coding Specialist
CredentialsHigh school diploma or equivalent; certification optionalCertification (e.g., CPC, CCS) often required
Work EnvironmentMedical offices, billing companies, hospitalsHospitals, clinics, billing companies
Job FocusSubmitting claims, follow-up on payments, patient billingAssigning codes to diagnoses and procedures for billing
Common UsageUsed for billing and reimbursement processesUsed for accurate coding and record-keeping

The Medical Billing Associate primarily handles billing, claims submission, and payment follow-up, while the Medical Coding Specialist focuses on assigning accurate medical codes to diagnoses and procedures. Both roles are essential in the revenue cycle but differ in their specific responsibilities and certifications.

Is it hard to get hired as a medical billing associate?

Getting hired as a medical billing associate typically requires relevant training or certification, attention to detail, and familiarity with billing software. Job availability can vary based on location and experience, but many employers seek candidates with basic healthcare knowledge and strong organizational skills.

What are the most commonly searched types of Medical Billing jobs in Remote, OR?

The most popular types of Medical Billing jobs in Remote, OR are:

What are popular job titles related to Medical Billing Associate jobs in Remote, OR?

For Medical Billing Associate jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Medical Billing Associate jobs in Remote, OR look for?

The top searched job categories for Medical Billing Associate jobs in Remote, OR are:

What cities near Remote, OR are hiring for Medical Billing Associate jobs?

Cities near Remote, OR with the most Medical Billing Associate job openings:

Medical Billing Associate jobs near you
Infographic showing various Medical Billing Associate job openings in Remote, OR as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $50,716 per year, or $24.4 per hour.

Customer Service Representative I

Ottobock

OR • Remote

$16.50 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Summary Statement

For more than a century Ottobock has pursued the mission of helping people living with limb loss or mobility challenges regain or maintain their freedom of movement. We do this through the development of leading prosthetic, orthotic and wheelchair innovation and an unwavering commitment to delivering superior patient care experiences. As a growing healthcare company, we continue to invest in both our people and new service offerings. With more than 10,000 employees worldwide and 900 across North America, we are dedicated to advancing the O&P industry and improving the lives of the people served by it.

We are looking for a Customer Service Representative to support our After-Care Team/Customers - remote position. 

(Must be located in the U.S. and available 9:00 AM - 5:30 PM CST)

Responsible for creating a high level of satisfaction for customers who contact Ottobock after the sale to request information regarding warranty and maintenance, report problems or complaints, schedule a product loaner, and request repair estimates. Specifically responsible for using company procedures and systems, knowledge of products, and personal resourcefulness to process customer requests, resolve customer problems and complaints, and provide the Ottobock customer experience.

Duties & Responsibilities
  • Create a world class experience for internal and external customers
  • Answer and deal with incoming calls courteously and professionally, regardless of the caller's demeanor.
  • Liaise between customers and technicians to provide detailed explanations of repairs performed and expected completion dates.
  • Provide accurate information at the time of service and repair on loaner availability, estimates, and warranty.
  • Schedule outbound loaner devices based on inventory and customer need by dates
  • Appropriately task individuals within the global organization to keep repair jobs moving forward
  • Prepare service and repair estimates for out of warranty devices
  • Complete and close open documents in SAP
  • Know which additional parts or accessories are required for loaner products and add those to the schedule
  • Recover outstanding loaners from customers and patients by reading reports and corresponding via email and phone
  • Gather appropriate information from customers regarding problems and complaints, determine if FDA or standard escalation is required, properly code complaints and record them, and direct complaint to more senior associate for resolution
  • Verify and update customer information as necessary to maintain accuracy of records
  • Records and reports the status of equipment returns, repairs, replacements, sales orders and delivery schedules
  • Maintains records of returns, schedule changes, product pricing, and resolves return credit problems
  • Understanding of medical billing and reimbursement to support customer needs with loaners and repairs
  • Redirect incoming customer inquiries to correct person/department
  • Participate in local and global departmental meetings, team building, process improvements, and required training
Qualifications
  • Minimum two-year associate degree or 2 years work experience in a remote customer service related environment and a high school diploma or equivalent
  • Excellent interpersonal communication skills with emphasis on telephone skills.
  • Experience with enterprise-based software solutions preferred
  • Proficiency with written communication
  • Able to effectively handle customer complaints
  • 1-3 years data entry experience required
  • Experience with SAP and MS Teams 
  • Able to use Internet and email with proficiency with Microsoft Office products
  • Resourceful. Customer oriented. Organized and able to handle multiple priorities
  • Flexible; adaptable to change
  • Able to manage time
  • Strong organizational skills and ability to work independently
  • Capable of following departmental guidelines and company code of conduct
  • Able to work in a team environment
  • Able to maintain flexible hours
  • Must currently be located in U.S.
Benefits
  • Medical
  • Vision
  • Dental
  • Health savings accounts with employer contribution
  • Flexible spending account options
  • Company-paid life insurance policy
  • Paid time off
  • Company holidays
  • Floating holidays
  • 100% company-paid short & long-term disability
  • 401k match up to 3.5%
  • Paid parental leave

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