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Medical Administrative Support information

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$28K

$59.1K

$95K

How much do medical administrative support jobs pay per year?

As of Jun 14, 2026, the average yearly pay for medical administrative support in the United States is $59,083.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $71,000.00 per year, depending on experience, location, and employer.

Is a CMAA certification worth it?

For medical administrative support roles, a CMAA (Certified Medical Administrative Assistant) certification can enhance job prospects by demonstrating administrative skills and knowledge of healthcare operations. It may also lead to higher earning potential and career advancement in medical office settings. However, experience and other certifications can also be valuable in this field.

What type of jobs can a medical administrative assistant get?

A medical administrative assistant can pursue roles such as medical office manager, receptionist, billing and coding specialist, patient coordinator, or medical secretary. These positions typically involve tasks like scheduling, record keeping, insurance processing, and patient communication, often requiring familiarity with electronic health records and office software.

What are Medical Administrative Support professionals?

Medical Administrative Support professionals are individuals who handle the administrative and clerical tasks in healthcare settings such as hospitals, clinics, and private practices. Their duties often include scheduling appointments, managing patient records, handling billing and insurance claims, and greeting patients. They play a crucial role in ensuring that healthcare operations run smoothly by supporting doctors, nurses, and other medical staff. Strong organizational and communication skills are essential in this role.

How much does CMAA certification cost?

The Certified Medical Administrative Assistant (CMAA) certification typically costs between $200 and $400, covering exam fees and study materials. Additional costs may include training courses or prep programs, which can vary in price. The certification helps validate skills in medical office administration and is often required or preferred by employers in healthcare settings.

What are some common challenges faced by Medical Administrative Support professionals, and how can they be managed?

Medical Administrative Support professionals often juggle multiple priorities, such as patient scheduling, insurance verification, and maintaining accurate medical records. A common challenge is handling high call volumes and ensuring sensitive patient information remains confidential. To manage these demands, strong organizational skills, proficiency with healthcare software, and clear communication with both medical staff and patients are essential. Regular training and teamwork can also help in navigating fast-paced environments and staying updated with regulatory changes.

What are the key skills and qualifications needed to thrive as a Medical Administrative Support professional, and why are they important?

To thrive as a Medical Administrative Support professional, you need a strong grasp of medical terminology, organization, and clerical skills, typically supported by a high school diploma or postsecondary certification. Familiarity with electronic health record (EHR) systems, scheduling software, and billing/coding processes is often required. Excellent communication, attention to detail, and customer service skills help you efficiently coordinate with patients and healthcare staff. These skills ensure smooth office operations, accurate patient records, and a positive experience for both patients and providers.

What does medical administrative support do?

Medical administrative support involves managing administrative tasks in healthcare settings, such as scheduling appointments, maintaining patient records, handling billing and insurance claims, and coordinating communication between patients and medical staff. These professionals often use electronic health record (EHR) systems and require strong organizational and communication skills.

What is the difference between Medical Administrative Support vs Medical Receptionist?

AspectMedical Administrative SupportMedical Receptionist
Primary RoleHandles administrative tasks, scheduling, billing, and patient recordsGreets patients, manages front desk, and answers phones
Required SkillsOrganization, data entry, knowledge of medical softwareCustomer service, communication, basic computer skills
Work EnvironmentMedical offices, clinics, hospitalsFront desk of medical offices and clinics
CertificationsOften requires medical office certificationsTypically no formal certification required

Medical Administrative Support professionals focus on administrative and clerical tasks behind the scenes, while Medical Receptionists primarily handle front desk duties and patient interactions. Both roles are essential in healthcare settings and often overlap, but their core responsibilities differ.

What cities are hiring for Medical Administrative Support jobs? Cities with the most Medical Administrative Support job openings:
What states have the most Medical Administrative Support jobs? States with the most job openings for Medical Administrative Support jobs include:
Medical Administrative Support jobs near you
Infographic showing various Medical Administrative Support job openings in the United States as of June 2026, with employment types broken down into 31% Full Time, 67% Part Time, 1% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $59,083 per year, or $28.4 per hour.
Medical Administrative Coordinator

Medical Administrative Coordinator

University of New England

Portland, ME

Other

Medical, Dental, Vision, Retirement

Posted 29 days ago

University Of New England rating

6.2

Company rating: 6.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

467th of 537 rated colleges and universities

Job description

Medical Administrative Coordinator

Position Details

Position Type - Professional Staff

Faculty Track

Position Title - Medical Administrative Coordinator

Employment Status - Full Time

Months - 12

Campus - Both ME Campuses

Description - The Medical Administrative Coordinator provides comprehensive administrative and operational support for UNE Student Health Services. This role works closely with the Practice Manager and Medical Director to support clinical and administrative functions, including patient services, reporting, compliance, and departmental operations. The Coordinator plays a key role in maintaining accurate records, supporting quality improvement initiatives, coordinating staff activities, and ensuring efficient day-to-day workflows. This position also provides cross-coverage for front desk operations and contributes to a collaborative, patient-centered environment. The Medical Administrative Coordinator is expected to work at either the Biddeford or Portland office as needed.

About the University of New England

UNE is Maine's largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings. In an uncommonly welcoming and supportive community, we offer hands-on learning, empowering students to positively impact a world full of challenges. We are the state's top provider of health professionals and home to Maine's only medical and dental colleges, a variety of other interprofessionally aligned health care programs, and nationally recognized programs in the marine sciences, the natural and social sciences, business, the humanities, and the arts.

Benefits Overview

Multiple health and dental plan options, plus vision coverage. Up to 8% retirement plan match. Generous leave time, including vacation, sick, and personal time, and 12+ holidays per year. Educational benefits: UNE tuition waiver for employees, spouses, and domestic partners. UNE tuition waiver for dependents of employees with 1 year of full-time service. 50% tuition reduction if less than 1 year of full-time service. For more information about our outstanding benefits, please visit: UNE Benefits Overview

Responsibilities

Assist the Practice Manager with the development, organization, and maintenance of departmental files and records. Manage and prepare satisfaction surveys and other annual and quarterly reports. Coordinate tasks associated with Student Health Services staff travel and participation in continuing medical education in accordance with UNE policy. Process insurance verifications, prior authorizations, and referrals. Maintain and update electronic health records (EHR) with accuracy and confidentiality. Assist with onboarding, training, and workflow support for the department. Prepare reports, track metrics, and support quality improvement initiatives. Provide cross-coverage for patient service representatives, including greeting visitors, scheduling patients, managing check-in/check-out, and handling a variety of patient communications. Ensure compliance with HIPAA and organizational policies. Manage inventory, order supplies, and serve as the primary contact for vendors. Maintain a respectful, solutions-focused approach when working with colleagues and patients. Contribute to a supportive, team-oriented work environment. Perform other duties as assigned.

Qualifications

Associate's or Bachelor's degree in liberal arts, business, or a related field, plus three to five years of relevant administrative experience, or a combination of education and experience from which comparable knowledge and skills have been acquired. Experience providing advanced administrative support in an academic or medical practice environment is highly desirable, or any equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities. Excellent written and verbal communication skills. Proficiency in Microsoft Office applications, including Outlook, Excel, and Word. Experience with Medicat or other electronic health record (EHR) systems, as well as other computer applications, is preferred. Ability to maintain a high level of confidentiality.

EEO Statement Summary

Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.

Vaccination Statement (PLEASE NOTE)

Employees in clinical settings must meet the State of Maine's immunization requirements for clinical activity.

Additional Note

This position is not eligible for H-1B visa sponsorship.

Posting Detail Information

Posting Number - 2022PS0859P

Open Date - 03/27/2026

Close Date

Open Until Filled - Yes

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply

Required Documents

  • Resume

Optional Documents

  • Cover Letter
  • Letter of Recommendation
  • Names and contact information for three professional references

Apply