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Master Cruise Counselor Jobs (NOW HIRING)

... Celebrity Cruises Standard Operating Procedures and USPH guidelines. This position is also ... host or master of ceremonies. * Demonstrated aptitude for the financial aspects of a youth ...

As the Master in Navigational Command, operates the vessel with due regard for proper Standards of ... Counsel and Discipline crew members regarding performance issues * Directly supervises the First ...

Entitlements Director

Denver, CO · On-site

$150K - $200K/yr

Manage external consultants, legal counsel, and technical teams to ensure accurate and timely ... Master's degree in Planning, Real Estate Development, Law, or Business Administration is a plus.

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Master Cruise Counselor information

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$13

$25

$36

How much do master cruise counselor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for master cruise counselor in the United States is $25.24, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $28.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a master cruise counselor, and why are they important?

To thrive as a Master Cruise Counselor, you need in-depth knowledge of cruise products, strong sales abilities, and typically a certification from the Cruise Lines International Association (CLIA). Familiarity with industry booking platforms, customer relationship management (CRM) systems, and CLIA training modules is essential. Outstanding interpersonal skills, attention to detail, and effective communication set top counselors apart when assisting clients and building long-term relationships. These skills ensure clients receive expert advice and seamless travel experiences, fostering trust and repeat business.

What is the difference between Master Cruise Counselor vs Cruise Consultant?

CriteriaMaster Cruise CounselorCruise Consultant
CertificationsCertified Cruise Counselor (CCC), specialized trainingOften similar certifications, may vary by agency
Work EnvironmentTravel agencies, cruise lines, specialized cruise agenciesTravel agencies, online platforms, independent agents
Job FocusExpertise in cruise products, personalized planningSales, booking, customer service

Master Cruise Counselors typically have specialized certifications and focus on expert cruise planning, often working in dedicated cruise agencies. Cruise Consultants may perform similar roles but often have a broader focus on general travel sales and booking. Both roles require strong knowledge of cruise options and customer service skills, but Master Cruise Counselors usually possess more advanced credentials and industry expertise.

What is a master cruise counselor?

Master Cruise Counselors are travel agents who have achieved a specialized certification in cruise travel from the Cruise Lines International Association (CLIA). This designation demonstrates advanced knowledge and expertise in planning, booking, and managing cruise vacations. Master Cruise Counselors are trained to assist clients in selecting the right cruise line, itinerary, and accommodations based on their preferences and needs. They also stay up-to-date with the latest cruise industry trends and offers, ensuring clients receive personalized service and valuable advice. Earning this certification involves completing coursework, participating in ship inspections, and accumulating practical experience in booking cruises.

How does a master cruise counselor typically collaborate with clients and travel partners to create customized cruise experiences?

As a Master Cruise Counselor, you’ll regularly work one-on-one with clients to understand their travel preferences, budget, and desired destinations. You’ll also liaise with cruise lines, tour operators, and other travel partners to secure the best itineraries, exclusive perks, and group rates. Effective communication and relationship-building are key, as you’ll need to coordinate between clients and suppliers to ensure smooth travel arrangements and resolve any issues that arise. This collaborative approach helps you deliver memorable, tailored experiences that meet or exceed client expectations.
Infographic showing various Master Cruise Counselor job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $52,492 per year, or $25.2 per hour.

Director, Associate Counsel, Operations

Royal Caribbean Cruise Line

Miami, FL • On-site

Other

Re-posted 5 days ago


Job description

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands - including Royal Caribbean International, Celebrity Cruises and Silversea Cruises - the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

The Royal Caribbean Group's Legal Team has an exciting career opportunity for a full time Director, Associate Counsel, Operations reporting to the VP, Assistant General Counsel, Development and Operations.

The position is onsite and based in Miami, Florida.

The position is also not eligible for work authorization sponsorship.

Position Summary:

Operates as designated legal counsel for several Royal Caribbean departments supporting a wide variety of matters, including hotel operations, onboard revenue, global tour operations, travel services, food and beverage, human resources, and global safety and security. Provides legal support to operational teams by identifying areas of risk (legal, reputational, and compliance), advising on and guiding the launch of new programs and projects, serving as lead counsel on strategic deals, and providing day-to-day legal advice. Legal counsel will also review, negotiate, and prepare various types of contracts, including but not limited to concessionaire agreements, tour operator agreements, master service agreements, and air charter agreements.   

Essential Duties and Responsibilities:  

  • Structure, draft, negotiate, and review contracts for a wide variety of complex commercial transactions in accordance with company policies and legal requirements. 

  • Provide strategic legal advice and support hotel operations, onboard revenue, global tour operations, travel services, food and beverage, human resources, and global safety and security teams for each of the Company's operating brands. 

  • Work with and actively engage cross-functional teams, including risk management, accounting, tax, and finance to ensure alignment and best practices for commercial contracts. 

  • Identify and evaluate risks, propose solutions to mitigate risks, and educate internal stakeholders, including senior leadership, on legal and business risks and tradeoffs in sophisticated commercial deals. 

  • Perform legal research and risk analysis for new business initiatives and provide business-oriented counsel and guidance on interpretation of laws, policies, and contract provisions. 

  • Develop ways to increase efficiency and reduce risk within the Development & Operations legal team, including identifying, developing and implementing improvements to policies, templates, and processes. 

  • Supervise and manage attorneys, overseeing workload, performance, and the training and development of legal team members. 

  • Perform other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. 

Qualifications and Education:

 

Education & Experience: 

  • Juris doctor degree from accredited U.S. law school is required. 

  • Minimum of 7-10 years of strong transactional and commercial experience either in law firm or in house and with strong academic credentials. 

  • Cruise line or hospitality experience preferred. 

  • Bar membership required; Florida Bar preferred. 

Knowledge & Skills: 

  • Excellent drafting ability; must draft contracts, reports, and business correspondence. 

  • Experience in directing strategy and managing complex transactions in a fast-paced environment. 

  • An innovative and effective approach to solve complex legal issues in order to support strategic business initiatives. 

  • Ability to translate legal advice into actionable guidance for operations and business teams. 

  • A high level of professionalism, strong work ethic, outstanding legal analysis and business judgment, and the ability to make decisions and assess acceptable levels of business risk. 

  • Must understand the cruise/hospitality industry and the array of legal issues and challenges facing the company. 

  • Must be able to work independently and efficiently under time pressures and deadlines in a fast-paced environment with attention to detail. 

  • Ability to effectively communicate with senior management; effective public speaking ability.  

  • Must be highly organized, proactive, responsive and flexible.  

  • Ability to handle multiple urgent and important matters while maintaining professional but cordial relations with internal clients.  

  • Working knowledge of Microsoft Outlook, Word, Excel, PowerPoint, Docusign, contracts management system, and online research tools.

Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

 

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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