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Cruise Counselor Jobs (NOW HIRING)

Royal Caribbean Cruise Line

Sr. Paralegal

Miami, FL

Working closely with in-house counsel, senior management, and external advisors, the Senior ... Cruises Ltd.), including collecting agendas, preparing draft minutes, and compiling and publishing ...

Hornblower

Captain - Statue Cruises

Jersey City, NJ · On-site

$56.92/hr

Counsel and Discipline crew members regarding performance issues * Directly supervises the First ... Wears Statue Cruises Uniform at all times while in the presence of guests. * Follows all U S Coast ...

Hogg Robinson Group

$46K - $85K/yr

Remote Amadeus Travel Counselor CREATE YOUR JOURNEY WITH US AT Amex GBT! As a Remote Travel ... to cruises and car rentals. * Develop the skills you want when the time is right for you, with ...

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How much do cruise counselor jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for cruise counselor in the United States is $23.47, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $26.20 per hour, depending on experience, location, and employer.

What does a cruise counselor do?

A typical day for a Cruise Counselor involves consulting with clients about their travel preferences, recommending suitable cruise packages, and processing reservations through specialized booking systems. You'll spend time responding to emails and phone inquiries, finalizing travel documents, and following up with clients to ensure satisfaction and encourage repeat business. Collaboration with sales teams, cruise line representatives, and customer service departments is common, making teamwork and clear communication essential. Expect to juggle multiple bookings, stay updated on the latest promotions, and address any issues or special requests clients may have throughout the planning process.

What is a cruise counselor?

A Cruise Counselor is a travel professional who assists clients in planning and booking cruise vacations. They provide recommendations on cruise lines, itineraries, cabin selections, and excursions based on customer preferences and budgets. Cruise Counselors also handle reservations, process payments, and offer customer support before and during the trip. Strong sales and communication skills are essential for this role, as they often work to meet sales targets while ensuring excellent customer service.

What skills and qualifications are needed to be a cruise counselor?

To thrive as a Cruise Counselor, you need strong sales abilities, comprehensive knowledge of cruise packages, and experience in the travel or hospitality industry. Familiarity with reservation systems like Sabre or Amadeus and certifications such as CLIA (Cruise Lines International Association) are highly valued. Exceptional interpersonal skills, attention to detail, and the ability to handle customer inquiries professionally are key differentiators in this role. These skills help ensure customers receive personalized service and accurate guidance, directly impacting satisfaction and booking success.

Do cruise ships hire cruise counselors?

Yes, cruise ships often hire cruise counselors to assist passengers with booking, onboard services, and travel information. These roles typically require strong customer service skills, knowledge of cruise itineraries, and sometimes certifications in hospitality or travel planning. Employment may involve working onboard for extended periods and adapting to a flexible schedule.
What are the most commonly searched types of Cruise Counselor jobs? The most popular types of Cruise Counselor jobs are:
What states have the most Cruise Counselor jobs? States with the most job openings for Cruise Counselor jobs include:
What job categories do people searching Cruise Counselor jobs look for? The top searched job categories for Cruise Counselor jobs are:
Cruise Counselor jobs near you
Infographic showing various Cruise Counselor job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 2% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $48,812 per year, or $23.5 per hour.

Director, Associate Counsel, Operations

Royal Caribbean Cruise Line

Miami, FL

Other

Re-posted 2 days ago

Job description

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands - including Royal Caribbean International, Celebrity Cruises and Silversea Cruises - the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

The Royal Caribbean Group's Legal Team has an exciting career opportunity for a full time Director, Associate Counsel, Operations reporting to the VP, Assistant General Counsel, Development and Operations.

The position is onsite and based in Miami, Florida.

The position is also not eligible for work authorization sponsorship.

Position Summary:

Operates as designated legal counsel for several Royal Caribbean departments supporting a wide variety of matters, including hotel operations, onboard revenue, global tour operations, travel services, food and beverage, human resources, and global safety and security. Provides legal support to operational teams by identifying areas of risk (legal, reputational, and compliance), advising on and guiding the launch of new programs and projects, serving as lead counsel on strategic deals, and providing day-to-day legal advice. Legal counsel will also review, negotiate, and prepare various types of contracts, including but not limited to concessionaire agreements, tour operator agreements, master service agreements, and air charter agreements.   

Essential Duties and Responsibilities:  

  • Structure, draft, negotiate, and review contracts for a wide variety of complex commercial transactions in accordance with company policies and legal requirements. 

  • Provide strategic legal advice and support hotel operations, onboard revenue, global tour operations, travel services, food and beverage, human resources, and global safety and security teams for each of the Company's operating brands. 

  • Work with and actively engage cross-functional teams, including risk management, accounting, tax, and finance to ensure alignment and best practices for commercial contracts. 

  • Identify and evaluate risks, propose solutions to mitigate risks, and educate internal stakeholders, including senior leadership, on legal and business risks and tradeoffs in sophisticated commercial deals. 

  • Perform legal research and risk analysis for new business initiatives and provide business-oriented counsel and guidance on interpretation of laws, policies, and contract provisions. 

  • Develop ways to increase efficiency and reduce risk within the Development & Operations legal team, including identifying, developing and implementing improvements to policies, templates, and processes. 

  • Supervise and manage attorneys, overseeing workload, performance, and the training and development of legal team members. 

  • Perform other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. 

Qualifications and Education:

 

Education & Experience: 

  • Juris doctor degree from accredited U.S. law school is required. 

  • Minimum of 7-10 years of strong transactional and commercial experience either in law firm or in house and with strong academic credentials. 

  • Cruise line or hospitality experience preferred. 

  • Bar membership required; Florida Bar preferred. 

Knowledge & Skills: 

  • Excellent drafting ability; must draft contracts, reports, and business correspondence. 

  • Experience in directing strategy and managing complex transactions in a fast-paced environment. 

  • An innovative and effective approach to solve complex legal issues in order to support strategic business initiatives. 

  • Ability to translate legal advice into actionable guidance for operations and business teams. 

  • A high level of professionalism, strong work ethic, outstanding legal analysis and business judgment, and the ability to make decisions and assess acceptable levels of business risk. 

  • Must understand the cruise/hospitality industry and the array of legal issues and challenges facing the company. 

  • Must be able to work independently and efficiently under time pressures and deadlines in a fast-paced environment with attention to detail. 

  • Ability to effectively communicate with senior management; effective public speaking ability.  

  • Must be highly organized, proactive, responsive and flexible.  

  • Ability to handle multiple urgent and important matters while maintaining professional but cordial relations with internal clients.  

  • Working knowledge of Microsoft Outlook, Word, Excel, PowerPoint, Docusign, contracts management system, and online research tools.

Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

 

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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