Job Summary:
Gradial is hiring a Senior Integrations Engineer to expand their enterprise MarTech integrations practice. In this role, you will design and ship production-ready integrations across a wide range of marketing platforms, content systems, and customer data tools for complex enterprise environments.
Responsibilities:
โข Architect, build, and maintain integrations across ESPs, CDPs, marketing automation platforms, CMSs, DAMs, and adjacent MarTech systems
โข Lead technical discovery with enterprise customers to understand system landscapes, define integration requirements, and shape practical delivery plans
โข Translate custom or poorly documented environments into clean, scalable integration designs with clear technical documentation
โข Own the full integration lifecycle, including API evaluation, authentication flows, data mapping, sync logic, testing, monitoring, and production rollout
โข Partner with product and platform engineering to ensure integrations are resilient, observable, and performant at enterprise scale
โข Contribute reusable patterns, shared libraries, and connector framework improvements that accelerate support for future platforms
โข Serve as a trusted technical partner for customer stakeholders, connecting business requirements to sound engineering decisions
โข Identify edge cases, platform constraints, and implementation risks early, then drive pragmatic solutions through delivery
Qualifications:
Required:
โข 5+ years of software engineering experience, with meaningful time spent building and shipping external system integrations in production
โข Strong experience working across APIs and integration patterns, including REST, webhooks, OAuth, pagination, rate limiting, retries, and error handling
โข Hands-on experience delivering MarTech implementations or integrations for enterprise customers, ideally in an agency, systems integrator, or customer-facing SaaS environment
โข Broad familiarity with the MarTech ecosystem, including customer engagement platforms, customer data tools, content systems, analytics platforms, and workflow automation tools
โข Ability to operate effectively in ambiguous enterprise environments where requirements evolve, documentation is incomplete, and systems are heavily customized
โข Strong communication skills with the ability to work directly with technical and non-technical stakeholders and explain tradeoffs clearly
โข Proven ownership mindset with a track record of driving projects end to end and making progress without heavy process or detailed specs
โข Solid engineering judgment around maintainability, reliability, testing, and production readiness
Preferred:
โข Experience working with enterprise customers in industries such as retail, financial services, or healthcare
โข Familiarity with AI-native content operations, automation workflows, or systems that support content generation and publishing at scale
โข Experience with platforms such as Braze, Salesforce Marketing Cloud, Adobe Experience Platform, Contentful, AEM, or other large-scale enterprise content and marketing systems
Company:
Gradial is an enterprise software company that provides AI agents that automate enterprise content workflows. Founded in 2023, the company is headquartered in Seattle, USA, with a team of 51-200 employees. The company is currently Growth Stage.