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Marriott Operations Jobs in Alabama (NOW HIRING)

PCH

Director of Event Operations (Banquets)

Opelika, AL · On-site

Director of Event Operations Auburn Marriott Opelika Resort & Spa at Grand National Opelika, Alabama Lead Exceptional Events at One of the Southeast's Premier Resort Destinations The Auburn Marriott ...

Ascent Hospitality

AGM Marriott

Huntsville, AL · On-site

Plan, organize and delegate daily operational activities against forecasted business volume ... Hilton, Marriott). * Exceptional service orientation, with keen ability to focus and deliver on ...

PCH

Banquets Operations Assistant

Point Clear, AL · On-site

As an Banquets Operations Assistant, your primary role is to support the Director of Event ... Manage Marriott Rewards, organize Honored Guest Awards, and send post-event thank-you letters to ...

Marriott Hotel - Huntsville

Cook Marriott

Huntsville, AL

$14 - $18.75/hr

Collaborate with other kitchen staff to ensure smooth operation and timely food delivery. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES: * Proficiency in cooking techniques and kitchen procedures.

Marriott International

General Manager

Birmingham, AL · On-site

$50K - $75K/yr

Our properties are located across the country and fly flags from Hilton and Marriott. aum-enterprises.com Job Summary The General Manager provides leadership and management for all hotel operations ...

Marriott

Front Desk Agent

Birmingham, AL · On-site

$13.25 - $16.75/hr

Additional Information Job Number 26083586 Job Category Rooms & Guest Services Operations Location ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Guest Experience Specialist

Birmingham, AL · On-site

Additional Information Job Number 26089284 Job Category Rooms & Guest Services Operations Location ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Front Desk Agent

Birmingham, AL

$13.25 - $17/hr

Whether processing operational needs, addressing guest requests, completing reports, or sharing the ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Guest Experience Specialist

Homewood, AL · On-site

Whether processing operational needs, addressing guest requests, completing reports, delivering ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

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Marriott Operations information

What is Marriott Operations?

Marriott Operations refers to the management and coordination of day-to-day activities within Marriott International's hotels and resorts. This includes overseeing guest services, housekeeping, food and beverage, front desk, and maintenance to ensure a high standard of quality and guest satisfaction. Operations teams work to uphold Marriott’s brand standards, optimize efficiency, and address guest needs promptly. They also manage staff, budgets, and compliance with health and safety regulations. The goal is to deliver an exceptional experience for every guest while maximizing operational effectiveness.

What are the key skills and qualifications needed to thrive in Marriott Operations, and why are they important?

To excel in Marriott Operations, you need a background in hospitality management, customer service expertise, and strong organizational skills, often supported by a relevant degree or prior hotel experience. Familiarity with property management systems (such as Marriott's MARSHA), reservation platforms, and basic financial reporting tools is crucial. Outstanding interpersonal communication, adaptability, and problem-solving abilities help you deliver exceptional guest experiences and lead effective teams. These skills ensure smooth hotel operations, high guest satisfaction, and consistent adherence to Marriott’s brand standards.

What are some typical challenges faced by Marriott Operations professionals, and how can they be addressed?

Marriott Operations professionals often navigate challenges such as meeting high guest expectations, coordinating across multiple departments, and adapting to fluctuating occupancy levels. Effective communication and strong organizational skills are essential to ensure smooth operations and guest satisfaction. Proactively collaborating with colleagues in housekeeping, front desk, and maintenance helps address issues quickly. Continuous training and staying updated on Marriott’s service standards also empower operations teams to handle challenges efficiently.

What is the difference between Marriott Operations vs Marriott Front Desk Agent?

AspectMarriott OperationsMarriott Front Desk Agent
Primary RoleOversees hotel operations, including departments like housekeeping, food & beverage, and maintenanceHandles guest check-ins, check-outs, and customer service at the front desk
Required CredentialsHospitality management experience, relevant certifications often preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentManagement setting with oversight of multiple departmentsFront-line customer service in the hotel lobby
Industry UsageUsed for managerial and supervisory roles in hotel operationsFront desk and guest services roles

Marriott Operations roles focus on managing overall hotel functions and staff, requiring broader hospitality experience. In contrast, Marriott Front Desk Agents primarily handle guest interactions and administrative tasks at the front desk. Both roles are essential but differ in scope, responsibilities, and required experience.

What job categories do people searching Marriott Operations jobs in Alabama look for?

The top searched job categories for Marriott Operations jobs in Alabama are:

What cities in Alabama are hiring for Marriott Operations jobs?

Cities in Alabama with the most Marriott Operations job openings:

Marriott Operations jobs near you

Director of Event Operations (Banquets)

PCH Hotels & Resorts

Opelika, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Director of Event Operations

Auburn Marriott Opelika Resort & Spa at Grand National
Opelika, Alabama

Lead Exceptional Events at One of the Southeast's Premier Resort Destinations

The Auburn Marriott Opelika Resort & Spa at Grand National is where unforgettable experiences come to life. From executive retreats and association conferences to elegant weddings, championship golf events, and grand celebrations, our resort is recognized for delivering exceptional service in an extraordinary setting.

We're seeking an experienced Director of Event Operations to lead our banquet and event operations team, overseeing the flawless execution of every event while developing exceptional leaders, driving financial performance, and creating memorable guest experiences.

If you're a strategic hospitality leader who thrives in a fast-paced environment and enjoys building high-performing teams, we'd love to hear from you.

What You'll Do

  • Provide strategic leadership for all banquet and event operations, ensuring flawless execution, exceptional guest satisfaction, and Marriott brand standards across every meeting, conference, wedding, and special event.
  • Recruit, coach, and develop a high-performing Event Operations team, fostering a culture of accountability, collaboration, continuous improvement, and Hospitality with Heart & Soul.
  • Partner closely with Sales, Event Management, Culinary, and Resort Leadership to maximize event revenue, support group business, enhance operational efficiency, and deliver extraordinary guest experiences.
  • Lead operational excellence through staffing, labor management, budgeting, inventory, equipment management, and continuous process improvement while maintaining the highest standards of quality and service.
  • Build strong relationships with clients by actively engaging throughout the event experience, resolving challenges with urgency, and identifying opportunities to elevate service, generate repeat business, and strengthen the resort's reputation.

The Ideal Candidate

  • Progressive leadership experience in Banquets, Event Operations, Conference Services, or Food & Beverage within a full-service Marriott hotel, resort, or comparable luxury hospitality environment.
  • Proven success leading large banquet operations, developing high-performing teams, and delivering exceptional service for meetings, conferences, weddings, and special events.
  • Strong financial and operational expertise, including labor management, budgeting, forecasting, cost controls, inventory management, and revenue optimization.
  • Exceptional leadership, communication, and organizational skills with the ability to manage multiple priorities while collaborating across hotel departments.
  • Passion for coaching associates, exceeding guest expectations, and creating a culture where both people and performance thrive.

Why Join Us?

As part of PCH Hotels & Resorts, you'll join an award-winning hospitality company recognized for developing exceptional leaders and delivering Hospitality with Heart & Soul.

This is an opportunity to lead one of the resort's most visible and impactful operations, working alongside an outstanding culinary, sales, and leadership team at one of Marriott's premier resort destinations.

Benefits & Perks

  • Competitive base salary plus annual performance incentive
  • Comprehensive Medical, Dental, Vision, Life Insurance, FSA/HSA, and Short- & Long-Term Disability benefits
  • Paid Holidays, PTO, and 401(k) with company match
  • Marriott hotel discounts worldwide plus dining, golf, spa, and retail discounts across PCH Hotels & Resorts
  • Tuition reimbursement and exceptional leadership development and career growth opportunities

If you're ready to lead exceptional teams, deliver extraordinary events, and create memorable experiences at one of the Southeast's premier resorts, we'd love to connect with you.

Apply