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Marriott Hotel Chicago Jobs (NOW HIRING)

Crescent Hotels

Catering Sales Manager

Itasca, IL · On-site

$50K - $65K/yr

About The Westin Chicago Northwest The Westin Chicago Northwest is a full-service Marriott hotel located in Itasca, Illinois, serving both business and leisure travelers as well as a wide variety of ...

Marriott

Director of Sales

Georgetown, TX · On-site

Minimum of 5+ years sales experience, preferably in a Marriott full service hotel capacity * Preferably knowledge and experience of corporate and group sales in Chicago and surrounding areas

QUEENSIDE HOSPITALITY LLC

Banquet Captain

Matteson, IL · On-site

$18 - $25/hr

Delta Hotels Matteson Chicago & Fairfield Inn & Suites Matteson Chicago Managed By: Garnet Hotels ... Follow Marriott standards, Garnet Hotels policies, and food-safety requirements. Qualifications

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How much do marriott hotel chicago jobs pay per year?

As of Sep 6, 2026, the average yearly pay for marriott hotel chicago in the United States is $49,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $64,000.00 per year, depending on experience, location, and employer.

What is the Marriott Hotel Chicago?

The Marriott Hotel Chicago refers to a collection of Marriott-branded hotels located in the city of Chicago, Illinois. These hotels are part of the global Marriott International chain and offer a range of accommodations, amenities, and services for business and leisure travelers. Each property may have its own unique features, such as meeting spaces, restaurants, fitness centers, and convenient locations near popular attractions or business districts. Guests can expect the high standards of service and comfort associated with the Marriott brand.

What are the key skills and qualifications needed to thrive as a Marriott Hotel Chicago employee?

To thrive as a Marriott Hotel Chicago employee, you typically need strong customer service skills, attention to detail, and relevant hospitality experience or education. Familiarity with hotel management systems, reservation platforms, and point-of-sale software is often required. Excellent communication, teamwork, and problem-solving abilities are standout soft skills in this environment. These competencies are crucial for delivering exceptional guest experiences and maintaining the hotel's high service standards.

What are some common challenges faced by front desk associates at Marriott Hotel Chicago, and how can they be addressed?

Front desk associates at Marriott Hotel Chicago often encounter challenges such as managing high guest volumes during peak check-in/check-out times, handling guest complaints, and efficiently coordinating with housekeeping and maintenance teams. To address these, associates are trained to use Marriott’s property management system, practice strong communication skills, and follow established protocols for conflict resolution. Collaborative teamwork, ongoing training, and support from supervisors also help ensure that front desk staff can provide excellent service even in busy or stressful situations.

What is the difference between Marriott Hotel Chicago vs Hotel Front Desk Agent?

AspectMarriott Hotel ChicagoHotel Front Desk Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma or equivalent; customer service experience
Work EnvironmentLuxury hotel setting, team-basedFront desk, guest interaction, fast-paced
Industry UsageCommonly employed in hotel chains like MarriottStandard role across hotels, including Marriott

Marriott Hotel Chicago employs Hotel Front Desk Agents to manage guest check-ins, reservations, and inquiries. While both roles require customer service skills and hospitality credentials, the Marriott Hotel Chicago role often involves working in a luxury environment with additional responsibilities like concierge services. The front desk agent position is essential across hotels, but at Marriott, it emphasizes high-quality guest experience in a premium setting.

What cities are hiring for Marriott Hotel Chicago jobs?

Cities with the most Marriott Hotel Chicago job openings:

What job categories do people searching Marriott Hotel Chicago jobs look for?

The top searched job categories for Marriott Hotel Chicago jobs are:

Marriott Hotel Chicago jobs near you
Infographic showing various Marriott Hotel Chicago job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $49,217 per year, or $23.7 per hour.

Catering Sales Manager

Chicago Marriott Northwest

Hoffman Estates, IL • On-site

$53K - $68K/yr

Full-time

Posted 23 days ago

Key responsibilities

  • Develops, implements, and executes group sales efforts, including making sales calls and in-person visits to businesses and organizations.

  • Coordinates and manages all aspects of corporate and social events, including reserving, detailing, and ensuring customer satisfaction.

  • Produces weekly sales reports, develops sales strategies, and manages guest surveys to ensure guest satisfaction.

Job description

Catering Sales Manager
Address: Marriott Chicago Northwest 4800 Hoffman Blvd, Hoffman Estates, IL 60192,
*Hotel Contact No. - +1 305 -772-2215
Pay Rate : 75K - 110K
*Joining: Immediately !!!
*NOTE: The interview is in person only. No virtual hirings.
Job Description :
Chicago Marriot Northwest is looking for a Banquet Sales Manager. Responsible for all sales efforts related to group events, parties, catering and any other sales related functions.
  • Must have 2 to 5 years banquet and relevant experience. Marriott Experience required
  • Salary will be based on experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  1. Develops, implements and executes group sales, including making sales calls, as well as in person visits to businesses and fundraising organizations in attempt to network and drive revenue.
  2. Responsible for accounting details including the development of invoices and collection of payments
  3. Develops an understanding of target customers and their individual needs
  4. Reserve, coordinate and detail corporate and social events.
  5. Produce weekly group sales reports, sales strategies and updates on revenue.
  6. Coordinate the food and beverage service, linens, and all other rentals for each event
  7. Manage guest surveys and overall guest satisfaction.
  8. Point of contact for each group or event to ensure customer satisfaction
  9. Works closely with the kitchen and banquet staff to ensure flawless execution

EDUCATION, TRAINING, AND EXPERIENCE:
  1. Undergraduate degree required, ideally in in Marketing, Business Administration, Communications or Sales Minimum of 5 years' experience with responsibility for large volume events.
  2. Exceptional organizational and project management skills with an ability to handle multiple assignments in a fast paced environment with tight deadlines.
  3. Excellent interpersonal and communication skills, as well as demonstrated professionalism and diplomacy.
  4. Ability to exercise sound business judgment generating effective solutions quickly and/or raising issues to management as necessary.
  5. Strong PC skills, including Microsoft Office Suite.
  6. Team player with an exceptional customer service attitude.
  7. Ability to work flexible hours, including some weekends and evenings.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

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