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Marriott Hotel Chicago Jobs (NOW HIRING)

Marriott Chicago O'Hare

Catering Events Lead

Chicago, IL · On-site

$23 - $25/hr

The Marriott Chicago O'Hare is currently seeking an individual with previous experience in sales/catering to join our awesome team! Overall, hotel experience is preferred with Marriott Hotel systems ...

Marriott Chicago O'Hare

Sales Coordinator

Chicago, IL · On-site

$24 - $25/hr

The Marriott Chicago O'Hare is currently seeking an individual with previous experience in sales, catering and/or accounting to join our awesome team! Overall hotel experience is preferred with ...

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$49.2K

$70K

How much do marriott hotel chicago jobs pay per year?

As of Aug 8, 2026, the average yearly pay for marriott hotel chicago in the United States is $49,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $64,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Marriott Hotel Chicago employee?

To thrive as a Marriott Hotel Chicago employee, you typically need strong customer service skills, attention to detail, and relevant hospitality experience or education. Familiarity with hotel management systems, reservation platforms, and point-of-sale software is often required. Excellent communication, teamwork, and problem-solving abilities are standout soft skills in this environment. These competencies are crucial for delivering exceptional guest experiences and maintaining the hotel's high service standards.

What is the Marriott Hotel Chicago?

The Marriott Hotel Chicago refers to a collection of Marriott-branded hotels located in the city of Chicago, Illinois. These hotels are part of the global Marriott International chain and offer a range of accommodations, amenities, and services for business and leisure travelers. Each property may have its own unique features, such as meeting spaces, restaurants, fitness centers, and convenient locations near popular attractions or business districts. Guests can expect the high standards of service and comfort associated with the Marriott brand.

What is the difference between Marriott Hotel Chicago vs Hotel Front Desk Agent?

AspectMarriott Hotel ChicagoHotel Front Desk Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma or equivalent; customer service experience
Work EnvironmentLuxury hotel setting, team-basedFront desk, guest interaction, fast-paced
Industry UsageCommonly employed in hotel chains like MarriottStandard role across hotels, including Marriott

Marriott Hotel Chicago employs Hotel Front Desk Agents to manage guest check-ins, reservations, and inquiries. While both roles require customer service skills and hospitality credentials, the Marriott Hotel Chicago role often involves working in a luxury environment with additional responsibilities like concierge services. The front desk agent position is essential across hotels, but at Marriott, it emphasizes high-quality guest experience in a premium setting.

What are some common challenges faced by front desk associates at Marriott Hotel Chicago, and how can they be addressed?

Front desk associates at Marriott Hotel Chicago often encounter challenges such as managing high guest volumes during peak check-in/check-out times, handling guest complaints, and efficiently coordinating with housekeeping and maintenance teams. To address these, associates are trained to use Marriott’s property management system, practice strong communication skills, and follow established protocols for conflict resolution. Collaborative teamwork, ongoing training, and support from supervisors also help ensure that front desk staff can provide excellent service even in busy or stressful situations.
What cities are hiring for Marriott Hotel Chicago jobs? Cities with the most Marriott Hotel Chicago job openings:
What job categories do people searching Marriott Hotel Chicago jobs look for? The top searched job categories for Marriott Hotel Chicago jobs are:
Marriott Hotel Chicago jobs near you
Infographic showing various Marriott Hotel Chicago job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $49,217 per year, or $23.7 per hour.

Task Force Manager

Chicago Marriott Northwest

Hoffman Estates, IL

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Task Force Manager

Company: The Ghoman Group
Job Title: Task Force Manager
Employment Type: Full-Time, Permanent
Work Arrangement: On-Site with Extensive Travel
Primary Location: Marriott Chicago Northwest
Address: 4800 Hoffman Blvd, Hoffman Estates, IL 60192
Travel Requirement: Approximately 80% travel required to support hotel operations across multiple properties.
Salary: $65,000 – $75,000 per year (Based on Experience)

About the Role

The Ghoman Group is seeking an experienced and highly motivated Task Force Manager to provide operational leadership and support across our portfolio of Marriott-branded hotels. This position is ideal for a hospitality professional who thrives in a dynamic environment and is willing to travel extensively to assist with hotel openings, staffing shortages, operational transitions, training, and performance improvement initiatives.

Marriott experience is required. The successful candidate will be flexible, hands-on, and capable of quickly integrating into hotel teams to ensure operational excellence and exceptional guest satisfaction.

Key Responsibilities

  • Travel to assigned Marriott properties to provide operational leadership and support.

  • Assist hotels during management transitions, new openings, renovations, staffing shortages, and special projects.

  • Lead and support Front Office, Housekeeping, Food & Beverage, and other operational departments as needed.

  • Ensure compliance with Marriott brand standards, policies, and operating procedures.

  • Coach, mentor, and train hotel associates and department leaders.

  • Identify operational challenges and implement effective solutions.

  • Monitor guest satisfaction scores and develop action plans to improve service performance.

  • Conduct operational audits and ensure brand compliance.

  • Assist General Managers in achieving financial, operational, and guest satisfaction goals.

  • Support recruitment, onboarding, and training initiatives when necessary.

  • Prepare operational reports and communicate findings to senior leadership.

  • Build strong relationships with hotel management teams and ownership.

Required Qualifications

  • Marriott hotel experience is mandatory.

  • Minimum 3–5 years of hotel management experience, preferably as a General Manager, Assistant General Manager, Operations Manager, or Department Head.

  • Strong knowledge of Marriott brand standards and hotel operations.

  • Proven leadership and team management experience.

  • Ability to adapt quickly to different hotel environments and operational needs.

  • Excellent communication, organizational, and problem-solving skills.

  • Ability to work independently with minimal supervision.

  • Valid driver's license and ability to travel extensively.

Preferred Qualifications

  • Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.

  • Experience supporting multiple hotel properties.

  • Experience with Marriott systems such as FOSSE, MGS, GXP, MARSHA, or Opera PMS is a plus.

  • Strong financial acumen, including budgeting, forecasting, and labor management.

Skills

  • Hotel Operations Management

  • Marriott Brand Standards

  • Leadership & Team Development

  • Guest Service Excellence

  • Operational Audits

  • Staff Training & Coaching

  • Problem Solving & Decision Making

  • Revenue & Labor Management

  • Microsoft Office Suite

  • Property Management Systems (PMS)

Travel Requirement

  • Approximately 80% travel is required.

  • Travel to multiple Marriott hotel locations as assigned.

  • Flexibility to work weekends, holidays, and varying schedules based on business needs.

Compensation & Benefits

  • Annual Salary: $65,000 – $75,000, based on experience.

  • Performance-based bonus opportunities.

  • Health, Dental, and Vision Insurance.

  • Paid Time Off (PTO).

  • Paid Holidays.

  • 401(k) Retirement Plan.

  • Mileage and eligible travel expenses reimbursed per company policy.

  • Professional development and career advancement opportunities within The Ghoman Group.

Application Requirements

Interested candidates should submit:

  • Updated Resume

  • Professional References

  • Cover Letter (Optional)

Screening Questions

  1. Do you have previous Marriott hotel experience? (Required)

  2. How many years of hotel management experience do you have?

  3. Have you worked as a General Manager, Assistant General Manager, Operations Manager, or Department Head?

  4. Are you willing and able to travel approximately 80% of the time?

  5. Are you authorized to work in the United States?

  6. What Marriott property management systems have you used?

  7. What are your salary expectations?

Only candidates with Marriott hotel experience and the ability to travel extensively will be considered.