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Marketplace Operations Director Jobs (NOW HIRING)

HealthCare

Program Manager, Marketplace Operations

The Opportunity As our Program Manager, Marketplace Operations, you'll sit at the center of our ... teams without direct authority • Strong executive communication skills with the ability to ...

Menlo Ventures

Operations Director

San Francisco, CA · On-site

$206 - $254/hr

Why Hover wants you Hover is looking for an Operations Director who will drive high-impact ... Experience with marketplace operations, fulfillment operations, or computer vision ...

Boats Group

Director of Marketplace Trust

Miami, FL · Hybrid

Director, Marketplace Trust Miami, FL (Hybrid) Boats Group is committed to being the world's most ... Use marketplace insights to identify opportunities for operational, product, and policy ...

Boats Group

Director of Marketplace Trust

Miami, FL · On-site

Director, Marketplace Trust Miami, FL (Hybrid) Boats Group is committed to being the world's most ... Use marketplace insights to identify opportunities for operational, product, and policy ...

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Marketplace Operations Director information

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$34K

$107.7K

$179.5K

How much do marketplace operations director jobs pay per year?

As of Aug 30, 2026, the average yearly pay for marketplace operations director in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does a Marketplace Operations Director do?

A Marketplace Operations Director oversees the daily operations and strategic direction of an online marketplace. Their responsibilities typically include managing vendor relationships, ensuring a seamless customer experience, optimizing processes for efficiency, and analyzing performance metrics. They work closely with teams across product, marketing, and logistics to drive growth and solve operational challenges. This role requires strong leadership, analytical skills, and a deep understanding of e-commerce platforms.

How does a Marketplace Operations Director typically collaborate with cross-functional teams to ensure a seamless marketplace experience?

A Marketplace Operations Director regularly works with product, engineering, customer support, and marketing teams to optimize marketplace processes and ensure high service standards. This collaboration may involve aligning on platform improvements, coordinating launch strategies, and resolving operational bottlenecks. The director also leads initiatives to improve seller onboarding, transaction efficiency, and customer satisfaction, often organizing regular touchpoints and cross-team meetings to maintain alignment and address challenges proactively.

What are the key skills and qualifications needed to thrive as a Marketplace Operations Director, and why are they important?

To thrive as a Marketplace Operations Director, you need expertise in e-commerce operations, data analysis, supply chain management, and a relevant degree, often supported by experience in platform-based businesses. Familiarity with marketplace management tools, ERP systems, analytics platforms, and sometimes certifications like PMP or Lean Six Sigma is typical. Outstanding leadership, strategic thinking, and communication skills set top performers apart by enabling them to drive cross-functional teams and resolve complex operational challenges. These skills are crucial for ensuring seamless marketplace performance, optimizing user experience, and scaling business operations effectively.

What is the difference between Marketplace Operations Director vs Marketplace Manager?

AspectMarketplace Operations DirectorMarketplace Manager
ResponsibilitiesOversees overall marketplace strategy, cross-functional teams, and high-level performance metricsManages daily marketplace activities, vendor relations, and product listings
Required SkillsStrategic planning, leadership, data analysis, industry knowledgeOperational management, vendor communication, customer service
Work EnvironmentSenior leadership, cross-departmental collaboration, executive settingTeam management, operational focus, direct vendor and customer interaction

The Marketplace Operations Director focuses on strategic oversight and high-level management of marketplace performance, while the Marketplace Manager handles daily operations and vendor relations. Both roles require industry knowledge and operational skills, but differ in scope and seniority.

More about Marketplace Operations Director jobs

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Cities with the most Marketplace Operations Director job openings:

What are the most commonly searched types of Marketplace Operations jobs?

The most popular types of Marketplace Operations jobs are:

What states have the most Marketplace Operations Director jobs?

States with the most job openings for Marketplace Operations Director jobs include:

Marketplace Operations Director jobs near you

Director of Marketplace Operations & Growth

Manhattan, NY • Hybrid

Mai Placement
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Mai Placementexternal

Full-time

Posted 4 days ago

Job description

Director of Marketplace Operations & Growth

Manhattan, NY | Hybrid (3 Days Onsite / 2 Days Remote )

$180K–$210K + 10% Bonus

Position Overview

A growing multi-brand eCommerce organization is seeking a Director of Marketplace Operations & Growth to lead marketplace strategy, operations, and expansion across multiple brands and channels.

This role oversees marketplace operations, sales and advertising, catalog/listings, and technical functions. The Director will own revenue and profitability targets, identify new growth opportunities, lead managers and their teams, and ensure technical or operational roadblocks do not limit marketplace performance.

The Ideal Candidate

  • Proven eCommerce or marketplace leader with experience managing managers and cross-functional teams

  • Hands-on knowledge of Amazon Seller, Walmart Marketplace, eBay, or similar platforms

  • Strong combination of marketplace operations, technical understanding, and commercial/growth experience

  • Highly analytical with the ability to evaluate opportunities based on revenue, margin, ROI, and profitability

  • Technically fluent enough to understand integrations, APIs, feeds, channel engines, and listing issues

  • Strong operator who establishes KPIs/SLAs, drives accountability, and resolves bottlenecks

  • Growth-oriented with experience expanding marketplaces, categories, SKUs, or private brands

Key Responsibilities

  • Own marketplace strategy and performance across multiple brands and channels

  • Set and manage annual revenue and net profit goals across marketplaces

  • Determine where to invest based on marketplace performance, profitability, and growth potential

  • Identify and execute opportunities across new marketplaces, categories, SKUs, and private-brand products

  • Lead managers responsible for marketplace operations/technical functions and sales/advertising, along with the marketplace execution team

  • Establish KPIs and SLAs and hold teams accountable for performance

  • Maximize SKUs that are live, compliant, accurately listed, and sellable across marketplaces

  • Oversee marketplace advertising, merchandising, kitting, shipping rules, and other growth initiatives

  • Maintain marketplace account health, compliance, and key platform relationships

  • Lead high-level marketplace negotiations around rates, terms, and program opportunities

  • Partner with technical teams to diagnose and resolve integration, API, feed, channel engine, and posting issues

  • Ensure marketplace infrastructure can scale with additional brands, channels, and SKU volume

  • Partner with Merchandising, IT, and Customer Service on assortment, marketplace expansion, technical capabilities, and customer experience

Qualifications & Must-Haves

  • 7+ years of progressive eCommerce, marketplace, or related retail experience

  • Leadership experience managing managers and multi-functional teams

  • Direct experience with major third-party marketplaces such as Amazon Seller, Walmart Marketplace, eBay, or similar

  • Demonstrated ownership of marketplace revenue, profitability, or other financial performance metrics

  • Experience across both marketplace operations and sales/growth

  • Experience establishing and managing KPIs and SLAs

  • Working knowledge of marketplace integrations, APIs, feeds, channel engines, and listing processes

  • Track record of launching or scaling marketplaces, categories, SKUs, or brands

  • Strong analytical, financial, and problem-solving skills

Apply Now:
Email your resume to: nechi@maiplacement.com