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Marketplace Operations Director Jobs (NOW HIRING)

EQL Tech

Founding Marketplace Operations Lead

Phoenix, AZ · On-site

$120K - $170K/yr

Founding Marketplace Operations Lead Location: San Francisco, CA or Phoenix, AZ (In-person ... direct an average of $7.5k per child toward the education services they choose. With $16M raised ...

Gametime United

OR · On-site

... direct support spend, chargeback and cancellation rates, and a customer who doesn't come back ... We're hiring a Vice President, Marketplace Operations to own the full arc from post-purchase to ...

Land O'Lakes

Operations Director

Saint Joseph, MO

$163K - $245K/yr

Operations Director The Omnium Regional Operations Director is responsible for all aspects of ... Ensure that marketplace directives and national business strategies, programs and expectations have ...

Land O'Lakes

Operations Director

Saint Joseph, MO

$163K - $245K/yr

Operations Director The Omnium Regional Operations Director is responsible for all aspects of ... Ensure that marketplace directives and national business strategies, programs and expectations have ...

Home365

Director of Vendor Operations

Las Vegas, NV · On-site

The Director of Marketplace will be responsible for driving SLA performance, vendor quality ... Marketplace & Operations Leadership * Lead the overall Marketplace department strategy, operations ...

True Classic

Director, Marketplace

Charleston, WV · On-site

True Classic is hiring a Director of Marketplaces to own and accelerate our global Amazon business ... Manage agency and/or in-house ad operations to ensure spend is allocated efficiently across ...

burton

GTM Operations Director

Burton, MI

This role serves as the operational linchpin connecting Merchandising, Marketing, Marketplaces, and ... Ability to influence without direct authority across functions and geographies * Strong systems ...

Growve

Coupang Marketplace Manager

Saint Petersburg, FL · On-site

Direct experience selling on Coupang strongly preferred * Experience with other Korea-based or Asia-based marketplaces is highly valued * Strong understanding of marketplace operations, listing setup ...

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Marketplace Operations Director information

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$34K

$107.7K

$179.5K

How much do marketplace operations director jobs pay per year?

As of Jul 12, 2026, the average yearly pay for marketplace operations director in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Marketplace Operations Director, and why are they important?

To thrive as a Marketplace Operations Director, you need expertise in e-commerce operations, data analysis, supply chain management, and a relevant degree, often supported by experience in platform-based businesses. Familiarity with marketplace management tools, ERP systems, analytics platforms, and sometimes certifications like PMP or Lean Six Sigma is typical. Outstanding leadership, strategic thinking, and communication skills set top performers apart by enabling them to drive cross-functional teams and resolve complex operational challenges. These skills are crucial for ensuring seamless marketplace performance, optimizing user experience, and scaling business operations effectively.

What does a Marketplace Operations Director do?

A Marketplace Operations Director oversees the daily operations and strategic direction of an online marketplace. Their responsibilities typically include managing vendor relationships, ensuring a seamless customer experience, optimizing processes for efficiency, and analyzing performance metrics. They work closely with teams across product, marketing, and logistics to drive growth and solve operational challenges. This role requires strong leadership, analytical skills, and a deep understanding of e-commerce platforms.

How does a Marketplace Operations Director typically collaborate with cross-functional teams to ensure a seamless marketplace experience?

A Marketplace Operations Director regularly works with product, engineering, customer support, and marketing teams to optimize marketplace processes and ensure high service standards. This collaboration may involve aligning on platform improvements, coordinating launch strategies, and resolving operational bottlenecks. The director also leads initiatives to improve seller onboarding, transaction efficiency, and customer satisfaction, often organizing regular touchpoints and cross-team meetings to maintain alignment and address challenges proactively.

What is the difference between Marketplace Operations Director vs Marketplace Manager?

AspectMarketplace Operations DirectorMarketplace Manager
ResponsibilitiesOversees overall marketplace strategy, cross-functional teams, and high-level performance metricsManages daily marketplace activities, vendor relations, and product listings
Required SkillsStrategic planning, leadership, data analysis, industry knowledgeOperational management, vendor communication, customer service
Work EnvironmentSenior leadership, cross-departmental collaboration, executive settingTeam management, operational focus, direct vendor and customer interaction

The Marketplace Operations Director focuses on strategic oversight and high-level management of marketplace performance, while the Marketplace Manager handles daily operations and vendor relations. Both roles require industry knowledge and operational skills, but differ in scope and seniority.

More about Marketplace Operations Director jobs
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What are the most commonly searched types of Marketplace Operations jobs? The most popular types of Marketplace Operations jobs are:
What states have the most Marketplace Operations Director jobs? States with the most job openings for Marketplace Operations Director jobs include:
Marketplace Operations Director jobs near you

Founding Marketplace Operations Lead

EQL Tech

Phoenix, AZ • On-site

$120K - $170K/yr

Full-time

Re-posted 6 days ago

Job description

Founding Marketplace Operations Lead

Location: San Francisco, CA or Phoenix, AZ (In-person) | Seniority: Founding Operator | Comp: Meaningful Founding Equity

Overview EQL Tech has been exclusively retained to recruit a Founding Marketplace Operations Lead for a high-growth, mission-driven fintech startup.

This company is building the commercial infrastructure for the $900B US Public Education budget. As states shift toward family-controlled Education Scholarship Accounts (ESAs), this platform acts as the financial rail allowing parents to direct an average of $7.5k per child toward the education services they choose.

With $16M raised from top-tier VCs, the team is composed of elite engineers and operators from Goldman Sachs, Stripe, Microsoft, and SpaceX.

The Role You will own the economics and vendor partnerships of a pre-category education marketplace. This is a "playbook from scratch" role combining commercial negotiation, deep data analysis, and community trust.

  • Analyze Spend Data: Dig into real transaction data to identify categories and purchase flows that matter most by frequency, volume, and margin opportunity.
  • SQL Mastery: You must be able to independently access and interpret underlying transaction data to defend your category thesis.
  • Category Strategy: Decide who to partner with and why - from local micro-schools to national enterprise vendors like Amazon and Target.
  • Negotiate Agreements: Structure commercial deals and commission logic that improve company margin and leverage over time.
  • Steer Volume: Influence spend through product and ops (preferred vendors, discovery, faster approvals) without degrading family trust.
  • High-Stakes Compliance: Account for evolving ESA eligibility rules across different states in your roadmap.

Requirements

Ideal Background

  • 3-7 years in marketplace operations, category management, or strategic partnerships.
  • Technical bar: SQL is essential for this role.
  • Marketplace Experience: Proven track record in two-sided supply/demand dynamics (e.g., experience at Amazon, Instacart, Faire, or similar).
  • Negotiation: Experience structuring end-to-end vendor deals at meaningful scale.
  • Pedigree Signal: Strong undergraduate degree or MBA from top-tier institutions (Stanford GSB, Harvard, Wharton, MIT Sloan).

Culture & Commitment

  • In-Person Intensity: This is an in-person team working together in the office full-time.
  • Decisive & Fast: You form views with incomplete information and update them quickly as data arrives.
  • "Get on the Plane": You are willing to do the ground-level work, including regular travel to visit vendors and families.
  • Integrity: You refuse to chase margin at the expense of long-term community credibility.

Benefits

Commitment, Compensation & Benefits

This will be a big commitment, and we're aiming high. It needs to be something you are energised about taking on, or this isn't the team for you.

  • Competitive Salary: $120,000 - $170,000 per year, commensurate with experience.
  • Generous Founding Equity: We compensate you well with equity.
  • Top-Tier Backing: We've raised $16M from top-tier VCs and angels.
  • Relocation Support: You are willing to relocate to San Francisco, CA, or Phoenix, AZ, and travel to visit customers. We're an in-person company and are in the office together.
  • Comprehensive Visa Sponsorship: If you do not have a visa, we can support you.
  • Unmatched Impact: The rare opportunity to directly shape how the $900B US Public Education budget is being opened up for parents to take control of their portion (avg. $7.5k/kid/year).

INDEQL

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